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Guidelines for tinnitus sound generator users

These instructions contain information about Tinnitus SoundSupport,

which may have been enabled in your hearing aids by your hearing

care professional.

Tinnitus SoundSupport is a tinnitus management device intended to

generate sound of sufficient intensity and bandwidth to help manage

tinnitus.

Your hearing care professional will also be able to offer the appropriate

follow-up care. It is important to follow his/her advice and directions

regarding such care.

Prescription use only

Good health practice requires that a person reporting tinnitus have a

medical evaluation by a licensed ear physician before using a sound

generator. The purpose of such an evaluation is to ensure that any

medically treatable condition that may cause tinnitus is identified

and treated prior to using a sound generator.

Summary of Contents for BTE Alta2 Pro

Page 1: ...Instructions for use BTE Alta2 Pro Ti Nera2 Pro Ti Ria2 Pro Ti...

Page 2: ......

Page 3: ...Model overview This booklet is valid for Oticon BTE in the following hearing aid families Alta2 Pro Ti Nera2 Pro Ti Ria2 Pro Ti BTE is available in fittling level 85...

Page 4: ...hieve the full benefit of your new hearing aid Your hearing care professional has adjusted the hearing instrument to meet your needs If you have additional questions please contact your hearing care p...

Page 5: ...ng the instrument fitting performed by your hearing care professional Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing with...

Page 6: ...rda miniFit 14 Identify left and right hearing aid 16 Battery 17 Start up Turn the hearing aid on and off 18 When to replace a battery 19 Replace the battery 20 Handling Caring for your hearing aid 22...

Page 7: ...0 Standard earpieces dome or Grip Tip 32 Replace dome or Grip Tip 33 Thin tube with Micro mould or LiteTip 34 Clean Micro mould or LiteTip 35 Replace ProWax filter 36 Options Optional features and acc...

Page 8: ...ptional 50 Guidelines for tinnitus sound generator users 51 Sound options and volume adjustment 52 Limitation on use time 55 Important information for hearing care professionals about Tinni tus SoundS...

Page 9: ...More info Troubleshooting guide 66 Water resistant 68 Conditions of use 69 Technical information 70 Warranty 81...

Page 10: ...o different attachments and several different earpieces which classify your hearing aid style Please identify your attachment and earpiece This will make it easier for you to navigate through this boo...

Page 11: ...es A hearing aid with a thin tube will have one of the following earpieces Ear grip optional Thin tube Micro mould or LiteTip Dome open dome shown GripTip Please see details for replacing the dome or...

Page 12: ...12 About Startup Handling Options Tinnitus Warnings More info BTE with sound hook and mould What it is Push button Battery drawer Sound hook Microphone openings...

Page 13: ...13 What it does Change programs volume and mute the hearing aid Contains the battery Battery drawer is the on off switch Sound in Sound out...

Page 14: ...14 About Startup Handling Options Tinnitus Warnings More info BTE with thin tube Corda miniFit What it is Push button Microphone openings Battery drawer Thin tube...

Page 15: ...15 What it does Change programs volume and mute the hearing aid Contains the battery Battery drawer is also the on off switch Sound in Sound out...

Page 16: ...and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently A RED indicator inside the battery drawer marks the RIGHT hearin...

Page 17: ...e electronic device that runs on special batteries To activate the hearing aid you must insert a new battery in the battery drawer See how in the Replace the battery section Battery drawer Your hearin...

Page 18: ...ing aid on and off The battery drawer is also used to switch the hearing aid on and off To preserve the battery make sure your hearing aid is switched off when you are not wearing it Turn ON Close the...

Page 19: ...o beeps repeated in moderate intervals until the battery runs out Two beeps The battery is running low Four beeps The battery has run out Battery maintenance tip To make sure the hearing aid is always...

Page 20: ...rnings More info Replace the battery 2 Uncover 3 Insert Fully open the battery drawer Remove the battery Remove the sticky label from the side of the new battery Insert the new battery into the batter...

Page 21: ...play a jingle through the earpiece Hold the earpiece close to your ear to hear the jingle The MultiTool can be used for battery change Use the magnetic end to remove and insert batteries The MultiTool...

Page 22: ...surface to avoid damage if you drop it Clean the microphone openings Carefully brush away debris from the openings Gently brush the surface Make sure the brush is not pressed in to the openings IMPOR...

Page 23: ...hearing aid It also contains a brush and wire loop for cleaning and removing earwax If you need a new MultiTool please contact your hearing care professional Brush Wire loop Magnet IMPORTANT NOTICE Th...

Page 24: ...t Startup Handling Options Tinnitus Warnings More info Sound hook with mould Read the following pages if you have a hearing aid with a sound hook and a mould The mould is customised for you and fits y...

Page 25: ...25 Put on the hearing aid with mould Gently pull your ear outwards and press the mould in the direction of the ear canal twisting slightly Place the hearing aid behind your ear Step 1 Step 2...

Page 26: ...e cleaned regularly Use a soft cloth to clean the surface of the mould Use the MultiTool wire loop to clean the opening Replace the tube The tubing between the mould and the hearing aid should be repl...

Page 27: ...disconnecting them from the hearing aids Disconnect the tube and mould from the hook Hold the hook firmly when pulling off the tube Other wise the hearing may be damaged Wash the mould and tube using...

Page 28: ...if your hearing aid has a thin tube Corda miniFit with either a dome GripTip Micro mould or LiteTip earpiece Corda miniFit is a thin tube that brings the sound into your ear The thin tube should alwa...

Page 29: ...behind your ear Hold the bend of the tube between your thumb and index finger The earpiece should point towards the ear canal opening Gently push the earpiece into your ear canal until the thin tube...

Page 30: ...ng Options Tinnitus Warnings More info Clean the thin tube The thin tube should be cleaned to keep it clear from moisture and wax If not cleaned it could become blocked with wax which means no sound w...

Page 31: ...31 Pull the thin tube out of the hearing aid Push the cleaning tool all the way through the thin tube Reconnect the thin tube to the hearing aid Step 1 Step 2 Step 3...

Page 32: ...ouble vent 6 mm 5 mm 8 mm 10 mm 12 mm Standard earpieces dome or Grip Tip Both domes and Grip Tip are made of soft rubber material There are 4 different types of domes Check your dome type and size be...

Page 33: ...replace it with a new one typical weekly Grip Tips should be replaced at least once a month Hold on to the end of the thin tube and then pull off the dome Insert the thin tube exactly into the middle...

Page 34: ...g Options Tinnitus Warnings More info LiteTip Micro mould Thin tube with Micro mould or LiteTip Read the following pages if you have a Micro mould or LiteTip earpiece Micro mould and LiteTip are custo...

Page 35: ...ed or when the hearing aid does not sound normal The vent is cleaned by pressing the brush through the hole twisting it slightly Vent IMPORTANT NOTICE Always use the same type of wax filter as was ori...

Page 36: ...ve 3 Insert Remove the tool from the shell The tool has two pins one empty for removal and one with the new wax filter Push the empty pin into the wax filter in the Micro mould and pull it out Insert...

Page 37: ......

Page 38: ...bed on the following pages are optional Please contact your hearing care professional to find out how your hearing aid is programmed If you experience difficult listening situations a special program...

Page 39: ...hearing aid IMPORTANT NOTICE Do not use the mute function as an off switch as the hearing aid still draws current from the battery in this mode Apply a very long press to either end of the button to m...

Page 40: ...continuously between programs both up and down in the program order If for example you want to go from program 1 to 4 you can press the down button once instead of pressing the up button 3 times Chan...

Page 41: ...41 To be filled out by the hearing care professional Program Sound you will hear when actived When to use 1 1 beep 2 2 beeps 3 3 beeps 4 4 beeps Program change LEFT RIGHT Short press Long press...

Page 42: ...eeps at the start up volume level Press button to turn down volume Change volume The push button allows you to adjust the volume You will hear a click when you turn up or down the volume To be filled...

Page 43: ...43 Quick reset If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional simply open and then close the battery drawer Open Close...

Page 44: ...attery drawer should be used Use a small screwdriver to lock and unlock the drawer IMPORTANT NOTICE Avoid excessive force to open the battery drawer when in the locked position Do not force the batter...

Page 45: ...position vertical Insert the screwdriver into the slit in the bottom of the hearing aid and push the door open Make sure the drawer is completely closed Turn the screw to the locked position horizonta...

Page 46: ...d range of wireless accessories are available ConnectLine ConnectLine is a family of products that allows you to receive audio signals from TVs phones music players PCs or an external microphone wirel...

Page 47: ...hing an FM system The FM system allows you to receive speech or audio signals directly to your hearing aid from a dedicated transmitter For detailed information on wireless accessories contact your he...

Page 48: ...when you are in buildings with teleloop systems such as theatres churches or lecture rooms This symbol or a similar sign is shown wherever a teleloop has been installed Autophone is a program that wil...

Page 49: ...ed to your hearing aid and via a cable connected to an external sound source For detailed information on these options contact your hearing care professional or visit www oticon com au IMPORTANT NOTIC...

Page 50: ...innitus as part of a tinnitus management program The target population is the adult population over 18 years old Tinnitus SoundSupport is targeted to licensed hearing care professionals audiologists h...

Page 51: ...lp manage tinnitus Your hearing care professional will also be able to offer the appropriate follow up care It is important to follow his her advice and directions regarding such care Prescription use...

Page 52: ...and preferences for tinnitus relief It offers a number of different sound options Together with your hearing care professional you can select your preferred sound s Tinnitus SoundSupport programs Tog...

Page 53: ...with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated your hearing care professional can only set the push button on your hearing aid to work a...

Page 54: ...lower part of the push button repeatedly until desired level is reached B How to change Tinnitus SoundSupport volume in both ears simultaneously You can use one hearing aid to increase decrease the so...

Page 55: ...r a prolonged period of time Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport It should never be used at uncomfortable levels T...

Page 56: ...wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB A SPL The fitting software will automatically display a warning when the hearing aid exceeds...

Page 57: ...ghest volume control setting in the instrument exceed 80 dB A SPL Using the table provided calculate the maximum wearing time for your patient based on 1 The output of the program with the highest dB...

Page 58: ...m wearing time of Tinnitus SoundSupport total dB A SPL Wearing time hours per day 81 Full day 82 16 85 8 88 4 90 3 Ref OSHA Occupational Safety Health Administration U S department of Labour DIRECTIVE...

Page 59: ...rt palpitations or possible skin irritation at the point of contact with the device you should immediately discontinue use of the device and consult a medical audiology or other hearing care profes si...

Page 60: ...attain full benefit from it Consult your hearing care professional if you experience unexpected operations or events with your hearing aid Usage of hearing aids Hearing aids should be used only as dir...

Page 61: ...Children younger than 36 months must always use a tamper resistant battery drawer Please talk to your hearing care professional about the availability of this option If a battery or hearing aid is swa...

Page 62: ...or instance if the batteries have expired or if the tubing is blocked by moisture or ear wax Active implants Caution must be taken with active implants In general follow the guidelines recommended by...

Page 63: ...tc as your hearing aid may be damaged when exposed to strong fields Heat and chemicals The hearing aid must never be exposed to extreme heat e g left inside a parked car in the sun The hearing aid mus...

Page 64: ...de effects Please seek consultation with a physician if these conditions occur Interference The hearing aid has been thoroughly tested for interference according to the most stringent international st...

Page 65: ...ING New and used button coin batteries are hazardous and should be kept away from children Button coin batteries can cause severe or fatal injuries in 2 hours or less if swallowed or placed inside any...

Page 66: ...GripTip Micro mould or LiteTip Intermittent or reduced sound Clogged sound outlet Moisture Worn out battery Clogged damping filter in sound hook Squealing noise Hearing aid earpiece inserted incorrec...

Page 67: ...filter Clean mould Clean Corda miniFit thin tube replace dome or GripTip or replace wax filter Wipe battery with a dry cloth and or dry tube Replace the battery Contact your hearing care professional...

Page 68: ...t come in contact with water and stop working please follow these guidelines 1 Gently wipe off any water 2 Open the battery drawer and remove the battery and gently wipe off any water in the battery d...

Page 69: ...Relative humidity 5 to 93 non condensing Storage and transportation conditions Temperature and humidity should not exceed the following limits for extended periods during transportation and storage T...

Page 70: ...The hearing aid complies with international standards concerning radio transmitters electro magnetic compatibility and human exposure Due to the limited space available on the instruments all relevant...

Page 71: ...ference 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compl...

Page 72: ...e with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause...

Page 73: ...to local regulations The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU RED Declaration of Conformit...

Page 74: ...About Startup Handling Options Tinnitus Warnings More info 74 Australian Sponsor Audmet Australia Pty Ltd Suite 4 Level 4 Building B 11 Talavera Road North Ryde NSW 2113...

Page 75: ...75...

Page 76: ...e notified body Electronic waste WEEE Recycle hearing aids accessories or batteries according to local regulations Hearing aid users can also return electronic waste to their hearing care professional...

Page 77: ...or use for warnings and cautions Catalogue number Indicates the manufacturer s catalogue number so that the medical device can be identified Serial number Indicates the manufacturer s serial number so...

Page 78: ...nts repairs made by an unauthorised party exposure to corrosive conditions physical changes in your ear damage due to foreign objects entering the device or incorrect adjustments are NOT covered by th...

Page 79: ...care professional who may be able to sort out minor problems and make adjustments immediately Your hearing care professional can assist you to obtain warranty service from the manufacturer Your hearin...

Page 80: ...ustralian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repa...

Page 81: ...Hearing care professional s address ______________________________________ Hearing care professional s phone _______________________________________ Purchase date ____________________________________...

Page 82: ...s nNo nYes nNo Program shift nYes nNo nYes nNo Mute nYes nNo nYes nNo Tinnitus SoundSupport nYes nNo Volume control indicators nOn nOff Beeps at min max volume nOn nOff nOn nOff Clicks when changing v...

Page 83: ...151857AU 2022 04 25 V2...

Page 84: ...151857AU 2022 04 25 V2 0000151857000001...

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