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About Start up Handling Options Warnings
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Symptom
Possible causes
Solutions
No sound
Worn-out battery
Replace the battery
Clogged tube or ear pieces (mold, dome, GripTip, micro mold or LiteTip)
Clean mold
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Intermittent or
reduced sound
Clogged sound outlet
Clean mold
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Moisture
Wipe battery with a dry cloth and/or dry tube
Worn-out battery
Replace the battery
Clogged damping filter in sound hook
Contact your Hearing Care Professional for assistance
Squealing noise
Hearing instrument ear piece inserted incorrectly
Re-insert ear piece (mold, dome, GripTip, micro mold or LiteTip)
Ear wax accumulated in ear canal
Have ear canal examined by your doctor
If none of the above solutions work, consult your Hearing Care Professional for assistance.
Troubleshooting guide
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