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Trouble Shooting

Malfunction

Cause

Rectification

Top blade does not move

Clipperhead is not well engaged

Engage the clipperhead correctly when the motor is running

Drive lever is defective

Replace drive carrier (*)

Clipper cuts badly or not  at all

Clipper blade is blunt

Have top and bottom blades resharpenend by service center (*)

Clipper blades have not been correctly ground

Have top and bottom blades resharpenend by service center (*)

Clipper blades are not oiled

Oil clipper blades every 15 minutes

The animal‘s hair is wet

Only clip dry hair

Hairs jammed between top and bottom blades

Take off clipperhead, push the top blade half away from the clipperhead, take away 
hairs between top and bottom blade

Clipperhead has too little clipping pressure

Have clipperhead inspected (*)

Motor is not running

Battery flat

Charge battery

Contacts dirty

Switch clipper off and clean the contacts

Faulty battery

Replace battery (*)

Smell of burning from the motor housing. Motor burned out.

Have motor and / or electronics replaced (*)

Motor and / or electronics faulty

Have motor and / or electronics replaced (*)

Clipperhead blocked

Clean and oil clipperhead

Motor runs very slowly

Clipper blades were not oiled sufficiently

Oil clipper blades

Running time of a fully charged battery is  
too short and / or blades are getting hot

Clipper blades were not oiled sufficiently

Oil clipper blades

Flat, not fully charged or faulty battery is being used

Only use intact, fully charged original batteries

The control light of the charging station in not on

Charging station is not connected to the power supply

Connect the charging station to the power supply

Charging station is faulty

Have charging station inspected (*)

When charging flat battery the light does  
not change from green to red

Contacts dirty

Clean contacts

Faulty battery?

Replace battery (*)

Contacts of the charging station are deformed

Have the charging station repaired (*)

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