7
TROUBLESHOOTING
Before asking for service, please check each item below if you have trouble with your refrigerator:
SITUATION
WHAT TO DO
The refrigerator is not being used for an
extended amount of time
Unplug the refrigerator from the power supply
Remove all contents from the refrigerator
Dry the interior and leave the door open for a few days
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•
•
The refrigerator does not work
Check to see if there is power failure
Check to see if the power plug is plugged into the power
supply
Check to see if the fuse has blown in the main power
supply
•
•
•
You would like to move the refrigerator
Secure all movable parts and contents
Transport the refrigerator only in an upright position.
In any other positions, you may damage the compressor.
•
•
The refrigerator seems too warm
Check to see that the door is closing properly and the
seal is not damaged.
Check to see that the interior circulation is not
obstructed by having too many goods stored inside (the
refrigerator is overloaded).
Do not store anything hot, without
fi
rst cooling it room
temperature.
Ensure there is suf
fi
cient clearance around all sides and
above the refrigerator.
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•
•
•
The refrigerator is too cold
The temperature control dial may be set too high
If you place foods that contain a lot of moisture directly
under the cooling outlets, they will freeze easily. This
does not indicate a refrigerator malfunction.
•
•
The defrosting water over
fl
owed into
the refrigerator and onto the
fl
oor
Check that the drain pipe and the drain hose are not
clogged.
Check that the drain pan is housed properly.
•
•
The refrigerator’s cabinet front heats up
In order to avoid condensation, there is an anti-
condensation pipe that heats up the cabinet when
running. This does not indicate a refrigerator
malfunction.
•
Condensation is forming on the front of
the refrigerator
Condensation may form on the outside when the
humidity level is high. This is the same result as the
condensation formed when chilled water is poured
into a glass. This does not indicate a refrigerator
malfunction.
•
The refrigerator is making unusual
noises
Ensure the refrigerator is sitting evenly.
Ensure no objects have fallen behind the refrigerator.
Ensure no objects are vibrating or rattling inside the
unit.
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•
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