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English-11
Your coffee maker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffee maker does not operate
satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call or take it to an Authorized Oster
®
Service Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
The brew now “Colar Ahora” light
does not light up
•The appliance is unplugged.
•There’s a power outage.
•Plug unit in.
•Wait for power to be restored.
The coffee is not brewing
•The appliance is unplugged.
•There’s a power outage.
•Not enough water in water
reservoir.
•The filter basket is not properly
inserted.
•The glass decanter/ thermal
carafe is not placed all the way
on the warming plate/ platform.
•Plug unit in.
•Wait for power to be restored.
•Fill water reservoir above
minimum level marking.
•Insert filter basket correctly.
• Place glass decanter/ thermal
carafe correctly on warming
plate/ platform.
The coffee maker only brews
water
•There are no coffee grounds in
the filter basket.
•Add the desired amount of coffee
to the filter.
The coffee maker brews slowly
•The coffee maker needs
cleaning.
•Clean coffee maker as described
in “cleaning and maintaining”
section.
The filter basket overflows
•The filter basket is not properly
inserted.
•The glass decanter/ thermal
carafe is not placed all the way
on the warming plate/ platform.
•Too many coffee grounds were
place in the filter.
• The glass decanter/ thermal
carafe was removed from the
warming plate/ platform for more
than 30 seconds.
•Insert filter basket correctly.
• Place glass decanter/ thermal
carafe correctly on warming
plate/ platform.
•Remove filter and discard
ground. If using paper filter,
replace it. If using permanent
filter, rinse it. Begin brewing
process again.
•Turn off and unplug the unit.
Allow it to cool. Wipe up spill
The coffee is not hot
•There is a power outage.
•Wait for power to be restored.
The coffee tastes bad
•Coffee grounds other than for
an automatic drip coffee maker
was used.
•The ground coffee-to-water ratio
was unbalanced.
•The coffee maker needs
cleaning.
•Use coffee grounds
recommended for automatic drip
coffee makers.
•Use correct ground coffee-to-
water ratio.
•Clean coffee maker as described
in “Maintaining your coffee
maker” section.
The grounds are in the coffee
•The filter is not properly seated in
the basket.
•The filter collapsed.
•Seat filter properly described
within the filter basket.
•Remove filter and replace.
The brew now “Colar Ahora” led is
flashing fast
• Glass decanter/ thermal carafe
is not placed all the way on the
warming plate/ platform.
•Not enough water in water
reservoir.
• Place glass decanter/ thermal
carafe correctly on warming
plate/ platform.
•Fill the water reservoir above
minimum level marking.
TROUBLESHOOTING YOUR COFFEE MAKER