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PROBLEM

POSSIBLE CAUSE

SOLUTION

UNIT DOES NOT 

GRIND

Grinding chamber lid is open.

CLOSE GRINDING CHAMBER LID.

Grinding chamber is not in 

position.

PLACE CHAMBER IN PROPER POSITION.

Start Lever has not been 

pressed.

PRESS AND HOLD START LEVER.

Unit is unplugged.

PLUG UNIT IN.

There’s a power outage.

WAIT FOR POWER TO BE RESTORED.

If after trying all of the above 

the unit still does not grind, 

the motor has overheated, 

thermal fuse is broken.

CALL AUTHORIZED SUNBEAM SERVICE 

CENTER.

THE COFFEE GRINDS 

PRODUCED ARE 

NOT PROPERLY 

GROUND

Grind setting or cups setting is 

incorrect.

SET GRIND SETTING OR CUPS SETTING 

CORRECTLY.

Insufficient amount of whole 

beans used.

ADD BEANS TO GRINDING CHAMBER. 

PLEASE DO NOT EXCEED MAXIMUM 

CAPACITY OF 12 TBSP.

Chamber lid opened during 

operation.

CLOSE GRINDING CHAMBER LID.

Unit is not clean.

UNPLUG UNIT, CLEAN IT AS PER 

INSTRUCTIONS AND PLUG IT IN AGAIN.

Foreign object is obstructing 

the grinder blades.

UNPLUG UNIT AND CAREFULLY 

DISLODGE FOREIGN OBJECT.

UNIT STOPS 

GRINDING

Grinding chamber lid has been 

opened.

CLOSE GRINDING CHAMBER LID.

Unit has been unplugged.

PLUG UNIT IN.

There’s a power outage.

WAIT FOR POWER TO BE RESTORED.

FOR BEST RESULTS

1. Use only coffee beans in this unit, do not grind nuts or spices.
2. Do not store coffee beans in the Grinding Chamber.
3.  Do not use the finest setting when grinding coffee for your automatic drip 

coffeemaker. The finer grounds could cause the coffee basket to overflow.

4.  To avoid overheating the motor, do not grind more than 2 full 12-cup cycles without 

a break. Allow the motor to cool at least 5 minutes between cycles.

5.  Flavored coffee beans may gum up the blades and leave an oily residue on them. Be 

sure to clean your Coffee Grinder more frequently when using flavored beans and 

to clean all caked-on coffee particles from your Coffee Grinder during cleaning.

6. Clean unit after every use for best performance.

TROUBLESHOOTING YOUR OSTER® PRECISION 
COFFEE GRINDER

Your OSTER

®

 Coffee Grinder with Chamber Maid Cleaning System has been carefully 

designed to give you many years of trouble-free service. In the unlikely event that 

your new coffee grinder does not operate satisfactorily, please review the following 

potential problems and try the steps recommended BEFORE you call an Authorized 

Service Center.

Do you still have questions? You can call us at the Consumer Service number as shown 

on the back cover, or you can visit us at www.oster.in.

SERVICE AND MAINTENANCE

If your Coffee Grinder requires service, do not return it to the store where you 

purchased it. All repairs and replacements must be made by an authorized Service 

Center in India. See following pages for the authorized service centers.

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BVSTCG77B-049_15EM1.indd   8-9

3/11/15   10:24 AM

Summary of Contents for BVSTCG77B-049

Page 1: ...l rights reserved Distributed by Jarden Consumer Solutions of India Private Limited Unit B 204 Universal Business Park Off Saki Vihar Road Chandivali Farm Road Andheri E Mumbai 400 072 India 2 Year Li...

Page 2: ...or near a hot gas or electric burner or in a heated oven 12 To disconnect turn unit off then remove plug from wall outlet 13 Do not use appliance for other than its intended use 14 Use on a hard flat...

Page 3: ...aight up Figure 1 3 Now rotate the Cap Assembly counterclockwise a full 180 degrees a full half circle until it stops 4 Lift the Cap Assembly straight up Figure 2 5 Wash Grinding Chamber components wi...

Page 4: ...er Lid using the convenient Finger Tab 11 Gently shake the coffee grounds into your coffee brewer Figure 10 12 Replace the Grinding Chamber in its Base NOTE When unplugged the Coffee Grinder will reve...

Page 5: ...in the Grinding Chamber 3 Do not use the finest setting when grinding coffee for your automatic drip coffeemaker The finer grounds could cause the coffee basket to overflow 4 To avoid overheating the...

Page 6: ...defects are caused by use of incorrect current or voltage or faulty electric power supply h Normal wear and tear of parts and accessories resulting from regular use i Damage resulting from transportat...

Page 7: ...CI Godown Kehanwal Road Ram Nagar Mandi 175001 Kuldeep Singh 01905 222140 329574 Rajasthan Jaipur Jeeves Consumer Services Pvt Ltd A 79 Subash Nagar Shopping Centre Jaipur 302016 Vipendra Singh 0141 4...

Page 8: ...tel Park Lane S D Road Near Paradise Circle Secunderabad 500003 Kumararajan 040 64591168 Andhra Pradesh Vijaywada Jeeves Consumer Services Pvt Ltd Door No 25 10 10A G S Raju Road Gandhi Nagar Near Gym...

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