What is covered under the Manufacturer’s Warranty?
We want to ensure that our craftsmanship holds up to a high standard. Original Grain covers all non-final sale watches sold
via OriginalGrain.com for a 12-month period after the date of sale. If the watch proves to be defective in material or workmanship
under normal use, it will be repaired or replaced free of charge at the discretion of the Original Grain Warranty Department.
The Manufacturer's warranty covers Malfunction or Breakage of:
- Movements
- Dial - Indices, OG Logo
- Hands - Hour, minute, second
- Links - Separation or breakage
- Clasp - Attachments and closure
- Strap - Connections
If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge at
the discretion of the Original Grain Warranty Department. All watches outside of our 12-month manufacturer's warranty may apply
for an extended warranty at www.originalgrain.com/warranty.
What is NOT covered under the Manufacturer’s Warranty?
- Damage to the crystal, bezels/case, watch strap/links or bracelets
- Damage resulting from lack of care, accidents, improper handling or normal wear and tear such as scratches, scuffs, and cracks
- Water damage
- Any watch or bracelet not purchased from an authorized Original Grain retailer
- Final Sale items or discontinued watches
- Theft or lost packages
- This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not
due to defects in material or workmanship.
- Any items received as a Gift With Purchase is not valid under warranty or return.
Watch Instructional Manual
RUGGED WATCH.
