
28
WARRANTY
How to make a claim under Warranty in Australia
Oricom has a simple warranty process for you to follow:
s 0LEASECALLOREMAILOUR#USTOMER3UPPORT4EAMCONTACTDETAILSFOLLOW
s ! #USTOMER 3UPPORT4EAM MEMBER WILL VERIFY AFTER TROUBLESHOOTINGWITH YOU IF YOUR
PRODUCTQUALIlESUNDERWARRANTY)FSOTHEYWILLGIVEYOUA0RODUCT2ETURN!UTHORISATION
number.
s 7EWILLTHENEMAILORFAXA2ETURN!UTHORISATIONFORMANDA2EPAIR.OTICEIFNECESSARY
TOGETHERWITHINSTRUCTIONSONHOWTORETURNTHEGOODSFORWARRANTYSERVICE
0LEASENOTETHATIFA#USTOMER3UPPORT4EAMMEMBERADVISESTHATYOURPRODUCTDOESNOT
qualify for return, this warranty does not apply to your product.
Products that are authorised to be returned to Oricom in Australia must include all of the
following:
s !COMPLETED2ETURN!UTHORISATIONFORM
s !COPYOFYOUR0ROOFOF0URCHASEPLEASEKEEPYOURORIGINALCOPY
s 4HEFAULTYPRODUCTINCLUDINGALLACCESSORIES
3ENDTHEAPPROVEDRETURNSTO
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this warranty excludes expenses incurred by you in returning any faulty
PRODUCTTOUS9OUMUSTARRANGEANDPAYANYEXPENSESINCURREDINCLUDINGPOSTAGEDELIVERY
FREIGHTTRANSPORTATIONORINSURANCEOFTHEPRODUCT TORETURNTHEFAULTYPRODUCTTOUSHOWEVER
WEWILLARRANGEDELIVERYOFTHEREPAIREDORREPLACEDFAULTYPRODUCTTOYOU
SC310 user manual.indd 28
2011-10-25 15:09:23