4.1 Trouble Shotting:
(1) Please check if usb hosts of computer are working properly. Attach ORICO device and
drive to rear usb hosts is recommended if you are using a desktop computer.
(2) Mount one drive for test is recommended. please check if the ORICO device will
works well when one drive mounted to HDD slot 1.
(3) Please ensure the cable and power adapter attached properly.
(4) Please ensure the drive have been formated properly. Right click on computer, select
“Manage”, Open “Disk Management” in “Storage” of opened windows will shows any
drive mounted to your computer and if they are formated or not. please follow the
direction of “Initialize and Format New Drives under Microsoft Windows” if your are
mounting new drives.
(5) Please test the ORICO device and drive via other usb3.0 or 2.0 hosts or another
computer if available.
(6) Please test the ORICO item with another 12V power adapter if available.
If the issue remains, please contact ORICO customer care center:
ORICO Customer Care Center
Website: http://www.oirco.cc
ORICO customer care team: [email protected]
Tel: 86-755-25196059
Ⅳ Others
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