7
TROUBLE SHOOTING
Q1: When there is no picture presented, please:
(1)
Make sure the direct connection from the source device to the display device
without the main unit is working.
(2)
Check if all connectors are connected well; and check if all cables can support
the transmission speed. High Speed HDMI cables are recommended.
(3)
Check the power of main unit.
Q2: When resolution could not show in 4K.
(1) Make sure your sources and displays are fully supporting 4K.
(2) Make sure your HDMI cables are capable of transmit 4K video signal. (Use
Premium HDMI cable)
Q3: When there is no audio by audio system
(1) Make sure your audio system power is turned on and select correct source
position.
(2) Make sure your audio cable is connected and non-destructive.
(3) Make sure the HDA-931 audio select position that matches the sound device.
(4) Please refer your sound bar’s set up instruction
Q4: If you hear unusual audio noise from headphone or speaker that connect to
3.5mm output?
Please set your TV audio format from Auto(default:Dolby) to PCM.
