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5. Pack the following items securely in the original ship-
ping carton with the foam packaging (if possible):
A. The Tiny Turbo XTra with your name and RMA
number attached.
B. The Tiny Turbo XTra Software and Manual
(if applicable).
C. A list of the symptoms that occurred and
related troubleshooting information.
D. A copy of your invoice.
6. As already mentioned, write the RMA number legibly
on the outside of the package when you return it to us.
We cannot accept the package if it does not have the
RMA number clearly marked.
7. Ship the package to Orchid Technology via any
reliable air or surface carrier that handles sensitive
freight.
Since packages can get lost in shipment you should
never mail the package unless you register it. It is wise
to insure the package.
8. Once you receive the RMA number, ship the
Tiny Turbo XTra as soon as possible. The RMA num-
ber is valid for 30 days from the date of issuance.
IMPORTANT!
Failure to use the original product container may result in damage to
the Tiny Turbo XTra. Orchid Technology is not responsible for any
damage to the Tiny Turbo XTra that occurs during shipment to us.
