OPTIMOD-FM DIGITAL
TROUBLESHOOTING
5-9
Security Passcode
: An
A
LL
S
CREENS
(administrator) security passcode is re-
quired for upgrading, regardless of whether you are using a Direct, Modem, or
Ethernet connection.
MAC Address
: To see the MAC address of your Optimod’s Ethernet hardware,
hold down the
Setup
button until the address appears.
Troubleshooting Connections
If you get an error message such as “the specified port is not connected” or
“There is no answer”…
You may have the wrong interface type set on your 8600S. Navigate to
Setup
>
N
ETWORK
&
R
EMOTE
>
PC
C
ONNEC
and check the interface setting.
If you are connecting via Direct Serial Connection or modem, review the Proper-
ties you have set on that connection. Double-check to ensure that you have set
Windows parameters as described in
Appendix: Setting Up Serial Communica-
tions
If your Direct Connect does not work:
A)
Check to make sure that the cables are connected properly.
B)
Check that you are using a null modem cable.
C)
Ensure that the null modem cable is connected to the 8600S’s serial connector.
If your Modem Connect does not work:
A)
Ensure that the modem cables and phone lines are connected properly.
B)
Check that you have entered the correct phone number for connection.
C)
Check that you have entered the passcode correctly on the 8600S, and the
passcode has also been entered correctly on your PC.
D)
Ensure that you enabled the correct PC modem port settings.
E)
Ensure that the external modem attached to your 8600S is set to
A
UTO
A
NSWER
.
F)
Make sure that the only “Allowed Network Protocol” is TCP/IP. “NetBUI” and
“IPX/SPX Compatible” must
not
be checked.
You Cannot Access the Internet After
Making a Direct or Modem Connection to the 8600S:
If you are connected to the 8600S via modem or direct connect,
you cannot ac-
cess any other TCP/IP connection
. The PPP connection becomes the default proto-
col and the default gateway defaults to the 8600S unit’s IP address. This means
that all existing network connections point to the 8600S unit. To correct this:
Summary of Contents for OPTIMOD-FM 8600S
Page 1: ...Operating Manual OPTIMOD FM 8600S Digital Audio Processor Version 2 1 Software ...
Page 7: ...Operating Manual OPTIMOD FM 8600S Digital Audio Processor Version 2 1 Software ...
Page 56: ......
Page 166: ......
Page 254: ...3 88 OPERATION ORBAN MODEL 8600S ...
Page 326: ......
Page 328: ...6 28 TECHNICAL DATA ORBAN MODEL 8600S CONTROL BOARD PARTS LOCATOR ...
Page 352: ...6 52 TECHNICAL DATA ORBAN MODEL 8600S ...