Listening to music
Do not hear the sound.
- Make sure the Bluetooth device and headset are on.
- Ensure that music is played on a Bluetooth device.
- Check that the headphones do not have the volume set to a low level.
- Check that the volume on the Bluetooth device that is equipped with the
volume control is not set to a low level.
- Re-pair the headset and Bluetooth device.
Low sound level.
- Increase the volume on the headphones.
- Increase the volume on a Bluetooth device that is equipped with a volume
control.
Phoning
No caller/receiver is heard.
- Make sure the Bluetooth mobile phone and the headset are on.
- Check the connection of the Bluetooth mobile phone and the headset.
- Make sure the Bluetooth mobile phone output is set for these headphones.
- Check that the headphones do not have the volume set to a low level.
- Check that the volume on your mobile phone with the volume control is not
set to a low level.
- If you are listening to music on the headphones, stop playback, press
u
and make phone calls.
Weak sound from caller/receiver.
- Increase the volume on the headphones.
- Increase the volume on your mobile BLUETOOTH phone with a volume
control.
