79
questions and answers
Got a problem with your phone? Then see if the solution is below. And if that
doesn’t help, please contact Orange.
problem
possible cause
possible solution
The network signal is too
weak where you are. For
example, you are in a
basement or near a tall
building, and the signal is
finding it hard to get through.
Move to a location where the
network signal can be easily
received.
The network is busy. This
can happen during peak
times when everyone is trying
to make calls.
Try again after waiting a little
while.
Poor reception
You are too far away from a
network base station to get a
good signal.
Request a service area map
from Orange to see where
reception is best.
