10
Operation performance and connection reliability are
direct consequences of each individual
Bluetooth
device, software version, as well as the operating
system of those
Bluetooth
devices and company
security regulations implemented on the device.
Oral-B adheres to and strictly implements the
Bluetooth
standard by which
Bluetooth
devices can
communicate and function in Oral-B toothbrushes.
However, if device manufacturers fail to implement
this standard,
Bluetooth
compatibility and features
will be further compromised and the user may
experience functional and feature-related issues.
Please note that the software on the
Bluetooth
device
can significantly affect compatibility and operation.
Satisfaction Guaranteed
or Your Money Back!
Try Oral-B for 60 days, starting from the day of
purchase. If you are not 100% satisfied, receive a
full refund via a pre-paid card. No questions asked.
Please return your product along with your name,
address, contact phone number and the original
cash register receipt indicating purchase price and
date to the address below to receive a pre-paid card
in the amount of your purchase (refunds in Canada
include tax and Canada Post 1
st
class mail postage).
U.S. only:
Oral-B 60 Day Satisfaction Guarantee
4608 Appliance Drive
Suite 2
Belcamp, MD 21017
Canada only:
Attention: 60-Day Challenge
Braun MBG
PO Box 12060
Saint John, NB
E2L 5E7
Your Oral-B toothbrush must be returned in its original
packaging and be postmarked no later than 60 days
after the date of purchase. Please allow 6–8 weeks for
handling. In the U.S., the shipment cost to return the
product is the responsibility of the consumer.
Sorry: No refunds will be made for any Oral-B
product damaged by accident, neglect,
unreasonable use or lost in the post.
Terms and conditions apply. For further details
please contact our customer service.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable
handle damage is found to be attributed to the use of
non-Oral-B replacement brush heads.
Oral-B does not recommend the use of non Oral-B
replacement brush heads.
• Oral-B has no control over the quality of non-
Oral-B replacement brush heads. Therefore, we
cannot ensure the cleaning performance of
non-Oral-B replacement brush heads, as
communicated with the electric rechargeable
handle at time of initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B
replacement brush heads.
• Oral-B cannot predict the long-term effect of non-
Oral-B replacement brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B
logo and meet Oral-B’s high quality standards.
Oral-B does not sell replacement brush heads or
handle parts under any other brand name.
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