Oracle Sun Server X4-4, Installation Manual

Page: 67 / 148

Troubleshooting the Service Processor Connection
Troubleshooting the Service Processor Connection
This section addresses two issues that might occur regarding the Oracle ILOM service
processor (SP):
■
The Oracle ILOM SP is hung and needs to be reset.
■
As the system administrator, you have forgotten the root account password and you need to
recover it.
For instructions on how to handle each of these problems, see the following sections:
■
“Reset the Service Processor Using Oracle ILOM” on page 67
■
“Resetting the Service Processor Using the SP Reset Switch” on page 68
■
“Recover Root Account Password” on page 68
Reset the Service Processor Using Oracle ILOM
Before You Begin
The Host Control and Reset (r) role is required to reset a service processor.
1. Log in to the Oracle ILOM using the relevant method in “Log In to Oracle ILOM
Using a Local Serial Connection” on page 55 or “Log In to Oracle ILOM Using
a Remote Ethernet Connection” on page 56 .
2. Reset the Oracle ILOM service processor (SP) using one of the following
methods:
■ From the Oracle ILOM CLI, enter the command:
reset /SP
■ From the Oracle ILOM web interface, click Administration > Maintenance >
Reset SP.
Note -
Resetting the Oracle ILOM SP disconnects your current Oracle ILOM session. You must
log in again to continue working in Oracle ILOM.
Connecting to Oracle ILOM 67