Oracle Sun Fire X2270 M2 Service Manual Download

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Sun Fire X2270 M2 Server Service Manual

Part No: 821–1345
January, 2012, –12

Summary of Contents for Sun Fire X2270 M2

Page 1: ...Sun Fire X2270 M2 Server Service Manual Part No 821 1345 January 2012 12 ...

Page 2: ...ions d utilisation et de divulgation Sauf disposition de votre contrat de licence ou de la loi vous ne pouvez pas copier reproduire traduire diffuser modifier breveter transmettre distribuer exposer exécuter publier ou afficher le logiciel même partiellement sous quelque forme et par quelque procédé que ce soit Par ailleurs il est interdit de procéder à toute ingénierie inverse du logiciel de le d...

Page 3: ... Server 17 Preparing for Service and Operation 17 Powering On and Powering Off the Server 27 Component Replacement Procedures and Topic 29 Sun Fire X2270 M2 Server Service Procedures and Information 77 Using the Tools and Drivers CD 77 How to Backup Motherboard FRUID Information 78 LED Locations and Meanings 78 BIOS Booting and Setup Considerations 82 Service Procedures 88 Ordering Components 93 S...

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Page 5: ...ment Description Sun Fire X2270 M2 Server Specific Documentation Sun Fire X2270 M2 Server Product Documentation Integrated HTML version of all starred documents including Search and Index Sun Fire X2270 M2 Server Getting Started Guide Pictorial setup quick reference Sun Fire X2270 M2 Server Installation Guide How to install rack and configure the server up to initial power on Sun Fire X2270 M2 Ser...

Page 6: ...er Sun Fire X2270 M2 Server Safety and Compliance Guide Safety and compliance information about your server Oracle Integrated Controller Disk Management Sun x64 Server Disk Management Overview Information about managing your server storage x64 Servers Applications and Utilities Reference Documentation Sun x64 Server Utilities Reference Manual How to use the available utilities included with your s...

Page 7: ...d welcomes your comments and suggestions You can submit comments by going to this link http www oraclesurveys com se ashx s 25113745587BE578 Download Server SystemTools and Drivers Patches and the Tools and Drivers CD DVD ISO image file for your server are now available by from My Oracle Support MOS Use this procedure to access server specific downloads on MOS Go to http support oracle com Sign in...

Page 8: ...The download begins automatically Documents History May 2010 initial publication June 2010 collection refresh revisions to 11 March 2011 Product Notes document updated for document errata and SW v1 1 0 and SW v1 2 0 releases Windows Operating System Installation Guide revised for document errata Oracle Solaris Operating System Installation Guide revised for document errata Service Manual revised f...

Page 9: ...nized Section Link General server feature and component overview information Sun Fire X2270 M2 Server Overview on page 11 Safety information and component removal and installation tasks Maintaining the Sun Fire X2270 M2 Server on page 17 Service procedures and information Sun Fire X2270 M2 Server Service Procedures and Information on page 77 System specifications Sun Fire X2270 M2 Server Specifica...

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Page 11: ...einstalled Oracle Solaris OS Option on page 13 System Management on page 14 Tools and Drivers CD Software on page 14 Components List Component and Feature Processors Up to two six core Intel Xeon processors three model options Speeds 2 40 GHz to 3 06 GHz 12 MB level 2 cache per CPU CPU socket LGA1366 Intel Xeon E5620 2 40 GHz 12 MB cache 5 86 GT s QPI DDR3 1066 Turbo On HT On 80 W Intel Xeon X5649...

Page 12: ... four 2 5 32 GB SSD drives Up to 8 TB with 3 5 SATA drives Up to 128 GB with 2 5 SSD drives Embedded controller Supports RAID 0 1 5 10 on Windows Only Power Supply 600W PSU 80 high efficiency Network I O Two 10 100 1000BASE T GigabitEthernet ports One 10 100BASE T Network Management NET MGT Ethernet port PCI I O PCI Express Generation 2 One PCI Express 2 0 slot 50 W max x16 slot electrical mechani...

Page 13: ... Fire X2270 M2 Server You can order your server with the supported version Oracle Solaris 10 operating system OS preinstalled This option assists you in quickly bringing up the sever to an operational state If you ordered this option do not need to install the OS because it is factory installed on hard drive HD 0 When you boot the OS for the first time use the menu driven configuration utility to ...

Page 14: ...application ILOM provides management capabilities in a browser interface and a command line interface in both full power and standby power modes For more information about ILOM management refer to theIntegrated Lights Out Manager 3 0 User s Guide and the Integrated Lights Out Manager ILOM Supplement for Sun Fire X2270 M2 Server Next Tools and Drivers CD Software on page 14 Tools and Drivers CD Sof...

Page 15: ...ts on page 16 Front Panel Features and Components Legend 1 White Locate LED button 2 Amber Service Action Required LED 3 Green Power Status LED 4 Power button 5 USB 2 0 ports 2 6 Server serial number 7 Optional removable SATA HD SSD 1 8 Optional removable SATA HD SSD 2 9 Optional removable SATA HD SSD 3 10 Optional removable SATA HD SSD 4 11 Disk Ready to Remove LED non operational 12 Disk Service...

Page 16: ... SER MGT port RJ 45 6 GigabitEthernet port NET 0 7 GigabitEthernet port NET 1 8 USB 2 0 ports 2 9 Network Management NET MGT Ethernet port available only in systems with an SP module 10 HD 15 video connector available only in systems with an SP module 11 PCIe slot Gen 2 x16 See also Locations of Internal Server Components on page 30 Rear Panel System Status LEDs on page 80 Front Panel Features and...

Page 17: ...dustier operating environments Check system heatsinks fans and air openings If necessary clean systems by brushing or blowing contaminants from the system or by carefully vacuuming contaminants from the system Do not use liquid cleaners on or in the server Important Safety Information on page 17 Antistatic Procedures and Precautions on page 18 How to Use an Antistatic Mat on page 19 CRU and FRU Li...

Page 18: ...processor hard drives expansion boards and other components ESD sensitive devices such as the motherboards PCI cards hard drives and memory modules require special handling Always observe the following precautions before you install a system component Caution Component damage Circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary am...

Page 19: ...er components attach an antistatic strap to your wrist and then to a bare metal area on the chassis Important Safety Information on page 17 Antistatic Procedures and Precautions on page 18 CRU and FRU List The following is a list of customer replaceable units CRUs and field replaceable units FRUs for the Sun Fire X2270 M2 Server CRU and FRU designations refer to serviceability For reasons of safet...

Page 20: ...U Next Tools and Supplies Needed on page 20 Tools and Supplies Needed You need the following tools and supplies to perform Sun Fire X2270 M2 Server maintenance procedures 2 Phillips screwdriver 6 inches Small flat blade screwdriver Antistatic wrist strap Portable light source Antistatic brush canned air or a vacuum cleaner to remove dust and debris Alcohol pads for CPU replacement by service perso...

Page 21: ... the rear of the server Remove the server from the rack See How to Remove the Server from the Rack on page 22 Note For some procedures it is not necessary to remove the server from the rack To determine whether to remove the server review the procedure before proceeding Place the server in a location with ample space and light Remove the server cover See How to Remove the Server Cover on page 25 U...

Page 22: ...ents and the facility Squeeze and hold the green slide rail lock tabs that are located on each side of the front of the server Pull the server away from the rack until both slide rails lock with an click Caution Include additional personnel from this step forward Locate the slide lock release tabs The release tabs are located on each side of the server near the center of the mounting brackets Prep...

Page 23: ...es a minimum of two people because of the weight of the server Attempting this procedure alone could result in equipment damage or personal injury Caution Always load equipment into a rack from the bottom up so that it does not become top heavy and tip over Deploy your rack s anti tilt bar to prevent the rack from tipping during equipment installation Ensure that the slide rails and the slide rail...

Page 24: ... cm Simultaneously push and hold the slide rail release buttons on each mounting bracket while you push the server into the rack Continue pushing until the slide rail locks on the front of the mounting brackets engage the slide rail assemblies You will hear a click Caution Verify that the server is securely mounted in the rack and that the slide rails locks are engaged with the mounting brackets b...

Page 25: ... Service on page 21 Loosen the captive screw that secures the cover to the chassis If necessary use a screwdriver to loosen the screw Pull the cover slightly toward the rear of the server until it stops approximately 5 inch Lift the cover and remove it Component Replacement Procedures and Topic on page 29 Next Steps See Also 1 2 3 4 See Also Tools and Supplies Needed 25 ...

Page 26: ...Ensure that all internal cabling is connected and secured within the server and that the cabling is not obstructing the air flow Inspect the interior of the server and remove any tools and loose or foreign debris Use a vacuum compressed air or an antistatic brush to clean the interior of the server so component surfaces and server air vents are free of dust Caution Potential for component damage D...

Page 27: ...the front of the server when the server is in standby power mode When the server is in full power mode the Power On LED is on continuously does not blink Standby power mode is the non operating mode That is the server is in a low power or powered down state and is not capable of booting and starting the OS In standby power mode minimum power is supplied only to the components that are required for...

Page 28: ...power mode the Power OK LED on the front panel blinks indicating that standby power is still available Caution In standby power mode power is still directed to some components To completely power off the server you must disconnect the AC power cords from the rear panel of the server To perform an emergency shutdown of the server power press and hold the Power button for four seconds to force the m...

Page 29: ...y DIMMs PCIe card PCIe riser Power supply Hard drive filler and hard drive assembly Air duct Blower module SP module Internal cabling Cable harness I O cable Replacing the System Battery CRU on page 31 Removing and Installing DIMMs CRU on page 33 Removing and Installing a PCIe Card CRU on page 40 Removing and Installing the PCIe Riser CRU on page 42 Removing and Installing a Power Supply CRU on pa...

Page 30: ...ng Installing and Adding a CPU and Heatsink FRU on page 67 Replacing the Motherboard FRU on page 73 Locations of Internal Server Components Legend 1 DIMM slots 6 for CPU 1 2 CPU 1 3 PCIe riser and card 4 Unsupported component 5 SP board 6 CPU 0 7 DIMM slots 6 for CPU 0 8 Power supply 9 Air duct 10 System battery located under the air duct Locations of Internal Server Components Sun Fire X2270 M2 S...

Page 31: ...g the battery causes the server to revert to the factory default BIOS settings Caution Do not attempt to open or service batteries The battery contains lithium and can explode if mishandled or improperly disposed How to Replace the System Battery on page 31 How to Replace the System Battery See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for...

Page 32: ...clip Caution Do not dispose of the battery with regular waste Discard used batteries according to the manufacturer s instructions or in accordance with your facility or local waste disposal agency Replacing the System Battery CRU Sun Fire X2270 M2 Server Service Manual January 2012 12 32 ...

Page 33: ...ion on page 26 Removing and Installing DIMMs CRU This section contains the following topics How to Remove a DIMM on page 33 How to Install a DIMM on page 35 Error Correction and Parity on page 36 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 How to Remove a DIMM See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service...

Page 34: ...e DIMM socket This action releases the DIMM from the slot To remove the DIMM lift it up and out of the socket Prepare the server for operation See How to Prepare for Operation on page 26 How to Install a DIMM on page 35 Error Correction and Parity on page 36 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 Removing and Installing DIMMs CRU on page 33 2 3 4 5 6 See Also Removing a...

Page 35: ...r slot designations see DIMM Slot Designations on page 37 Ensure that the DIMM socket ejector levers are open rotated fully outward Align the notch in the DIMM s edge connector with the socket alignment key Ensure that the DIMM s edge connector is positioned correctly within the slot To install the DIMM simultaneously press downward on both top edges of the DIMM until the ejector levers rise to th...

Page 36: ...ity protection on its internal cache memories and error correcting code ECC protection of the data The system can detect and log to the system event log the following types of errors Correctable and uncorrectable memory ECC errors Correctable and uncorrectable CPU internal errors Advanced ECC corrects up to 4 bits in error on nibble boundaries if they are all in the same DRAM If a DRAM fails the D...

Page 37: ...MMs CRU on page 33 DIMM Slot Designations on page 37 DIMM Population Rules on page 38 DIMM Slot Designations The following illustrations show the DIMM slot designations for CPU 0 and CPU 1 respectively See also DIMM Slot Designations 37 ...

Page 38: ...0 Performance Considerations The best performance is assured by preserving symmetry for example adding two of the same kind of DIMMs one per memory channel and ensuring that both CPUs have the same size of DIMMs populated in the same manner DIMMs with different speeds can be installed in different slots within the same channel however the speed of the slowest DIMM is applied to all the DIMMs faste...

Page 39: ...ration not allowed 8 2 D5 D3 D1 D4 D5 D3 D1 D4 9 1 configuration not allowed 9 2 D5 D3 D1 D4 D2 D5 D3 D1 D4 10 1 configuration not allowed 10 2 D5 D3 D1 D4 D2 D5 D3 D1 D4 D2 11 1 configuration not allowed 11 2 D5 D3 D1 D4 D2 D0 D5 D3 D1 D4 D2 12 1 configuration not allowed 12 2 D5 D3 D1 D4 D2 D0 D5 D3 D1 D4 D2 D0 See also Removing and Installing DIMMs CRU on page 33 Error Correction and Parity on ...

Page 40: ...s connected to the PCIe card To unlock the PCIe card open the locking latch on the server rear panel To remove the PCIe card from the server slide the card out of the server rear panel and disconnect the card from the PCIe riser Remove any card specific cabling from the server Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Op...

Page 41: ... Air Duct on page 53 If necessary pull open the locking latch on the rear panel of the server to unlock the PCIe filler panel Remove the filler panel by lifting it straight up and out of the server If a PCIe riser is not already installed in the server install a PCIe riser See How to Install the PCIe Riser on page 42 The PCIe riser is a low profile half length x16 connector card BeforeYou Begin 1 ...

Page 42: ...Ie Card on page 40 Removing and Installing a PCIe Card CRU on page 40 Removing and Installing the PCIe Riser CRU The PCIe riser installed in the server is a low profile half length x16 connector card supporting up to 35 watt cards How to Install the PCIe Riser on page 42 How to Remove the PCIe Riser on page 44 How to Install the PCIe Riser See Locations of Internal Server Components on page 30 Pre...

Page 43: ...he slot If you are installing a PCIe card see How to Install a PCIe Card on page 41 Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove the PCIe Riser on page 44 Removing and Installing a PCIe Card CRU on page 40 2 3 4 5 6 7 See Also Removing and Installing the PCIe Riser CRU 43 ...

Page 44: ...to Remove a PCIe Card on page 40 Pull the PCIe riser upward to disengage the riser card from the connector on the motherboard Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Install the PCIe Riser on page 42 Removing and Installing a PCIe Card CRU on page 40 BeforeYou Begin 1 2 3 4 5 6 See Also Remo...

Page 45: ...upply on page 47 How to Remove the Power Supply See Sun Fire X2270 M2 Server Internal Cabling on page 61 Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 BeforeYou Begin 1 2 Removing and Installing a Power Supply CRU 45 ...

Page 46: ...ble from the hard drive backplane and push the cable through the cutout in the chassis divider 2 Loosen the captive screw that secures the power supply to the chassis 3 Lift the power supply out of the chassis 4 How to Install the Power Supply on page 47 3 4 5 6 7 Next Steps Removing and Installing a Power Supply CRU Sun Fire X2270 M2 Server Service Manual January 2012 12 46 ...

Page 47: ...al Server Components on page 30 Reference the following illustration for this procedure Note the numbered panels Insert the power supply into the chassis with the cable bundle toward the front of the server 1 To secure the power supply to the chassis fully tighten the captive screw 2 BeforeYou Begin 1 2 3 Removing and Installing a Power Supply CRU 47 ...

Page 48: ...the following topics How to Remove a Hard Drive Filler on page 48 How to Install a Hard Drive Filler on page 49 How To Remove a Removable Hard Drive Assembly on page 50 How to Install a Removable Hard Drive Assembly on page 51 How to Remove a Hard Drive Filler Caution Thermal over temperature potential Do not operate the server without all drive slots populated with either a drive of a filler If y...

Page 49: ...Install a Removable Hard Drive Assembly on page 51 How to Install a Hard Drive Filler Caution Thermal over temperature potential Do not operate the server without all drive slots populated with either a drive or a filler If your server contains a filler panel remove the filler panel before installing a hard drive Prepare the server for service See How to Prepare for Service on page 21 Rotate the r...

Page 50: ...ver without all drive slots populated with either a drive or a filler panel Power off the server See How to Power Off the Server on page 28 Note If you are using an integrated mirroring IM configuration you do not need to power off the server before removing a hard drive On the drive you want to remove push the release button to open the latch and extend the latch to its fully open position Note T...

Page 51: ...ower on the server See How to Power On the Server on page 28 How to Remove a Hard Drive Filler on page 48 How to Install a Hard Drive Filler on page 49 How to Install a Removable Hard Drive Assembly on page 51 How to Install a Removable Hard Drive Assembly See How to Remove a Hard Drive Filler on page 48 Power off the server See How to Power Off the Server on page 28 3 4 5 6 See Also BeforeYou Beg...

Page 52: ...on the server See How to Power On the Server on page 28 How to Remove a Hard Drive Filler on page 48 How to Install a Hard Drive Filler on page 49 How To Remove a Removable Hard Drive Assembly on page 50 Removing and Installing the Air Duct CRU This section contains the following topics How to Remove the Air Duct on page 53 How to Install the Air Duct on page 53 2 3 4 5 See Also Removing and Insta...

Page 53: ... See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Pull the air duct up and out of the chassis How to Install the Air Duct on page 53 How to Install the Air Duct See Locations of Internal Server Components on page 30 BeforeYou Begin 1 2 See Also BeforeYou Begin Removing and Installing the Air Duct CRU 53 ...

Page 54: ... a Blower Module CRU The following procedures describe how to replace a blower module The X2270 server contains three blower modules How to Remove a Blower Module on page 54 How to Install a Blower Module on page 55 How to Remove a Blower Module See Sun Fire X2270 M2 Server Internal Cabling on page 61 Locations of Internal Server Components on page 30 1 2 3 See Also BeforeYou Begin Replacing a Blo...

Page 55: ... the chassis divider and taking care not to catch the connector on the metal to remove the blower from the chassis Caution Thermal over temperature potential Do not operate the server without all airflow components installed How to Install a Blower Module on page 55 How to Install a Blower Module See Locations of Internal Server Components on page 30 Sun Fire X2270 M2 Server Internal Cabling on pa...

Page 56: ...r connector to the blower power connector on the motherboard Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove a Blower Module on page 54 Replacing a Blower Module CRU on page 54 Replacing the Hard Drive Backplane Assembly FRU Note The hard drive backplane assembly is a field replaceable unit It must be replaced by a certified Oracle Service Technician This...

Page 57: ...nsures that HD SSDs are detached from the backplane assembly Remove the air duct See How to Remove the Air Duct on page 53 Disconnect the HD SSD power cable connector and the four SATA cable connectors from the backplane assembly Remove the eight screws fastening the backplane assembly to the server chassis Carefully lift the backplane assembly from the server chassis How to Install the Hard Drive...

Page 58: ...server chassis fully tighten the eight screws Connect the HD SSD power cable and four SATA cables to the backplane Take care to route the cables properly Install all HD SSDs See How to Install a Removable Hard Drive Assembly on page 51 Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove the Hard ...

Page 59: ... are attached to the rear of the SP module Completely loosen the captive screw securing the SP module to the server motherboard Pull the SP module upward to disengage the card from the connector and the alignment pin on the motherboard To remove the SP module slide it slightly forward to clear the rear wall of the server chassis and then lift the module from the chassis If you are replacing the SP...

Page 60: ... SP module Position the SP module so the card s RJ 45 and HD15 connectors face the rear of the server Align connectors on the SP board with the openings in the rear panel of the server chassis Use the alignment pin to align the connector on the SP module with the connector on the motherboard Gently push down on the SP module to engage the connector on the module with the connector on the motherboa...

Page 61: ... to Remove the SP Module on page 59 Sun Fire X2270 M2 Server Internal Cabling Legend 1 Blower power cables 3 2 Front I O cable 3 SATA cable harness 4 Motherboard power cable 5 SATA backplane power cable 6 Blower power cable main See also Locations of Internal Server Components on page 30 7 8 See Also Sun Fire X2270 M2 Server Internal Cabling 61 ...

Page 62: ...hrough the cutout in the chassis divider and lift it from the chassis How to Install the SATA Cable Harness on page 62 How to Install the SATA Cable Harness See Sun Fire X2270 M2 Server Internal Cabling on page 61 Match the color coded SATA cables with their associated motherboard connections and connect the SATA cable connectors to the motherboard Carefully route the SATA cable through the cutout...

Page 63: ...Remove the air duct See How to Remove the Air Duct on page 53 Disconnect the I O cable from the I O board Disconnect the two I O cable connections from the motherboard Carefully pull the I O cable through the cutout in the chassis divider and lift it from the chassis How to Install the Front I O Cable on page 63 How to Install the Front I O Cable See Sun Fire X2270 M2 Server Internal Cabling on pa...

Page 64: ...racle Service Technician This section contains the following topics How to Remove the I O Board on page 64 How to Install the I O Board on page 66 How to Remove the I O Board See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 3 4 5 See Also BeforeYou Begin 1 2 ...

Page 65: ...he I O board lift the board high enough to clear the standoffs and then slide the board toward the rear of the server until the connectors are clear Remove the cable connected to the I O board How to Install the I O Board on page 66 3 4 5 Next Steps Replacing the Front I O Board FRU 65 ...

Page 66: ... of the board under the front edge of the server Align the screw holes in the board with the threaded standoffs To secure the board to the server fully tighten the three screws Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Remove the I O Board on page 64 BeforeYou Begin 1 2 3 4 5 6 7 See Also Repl...

Page 67: ... How to Remove a CPU and Heatsink on page 67 How to Install a CPU and Heatsink on page 68 How to Add a New CPU and Heatsink Assembly on page 70 How to Remove a CPU and Heatsink See Locations of Internal Server Components on page 30 Prepare the server for service See How to Prepare for Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Remove the four screws that secur...

Page 68: ...the release lever in the open position Note Ensure that no thermal compound that might be left from the heatsink comes into contact with the CPU socket or underside of the CPU chip How to Install a CPU and Heatsink on page 68 How to Install a CPU and Heatsink See Locations of Internal Server Components on page 30 How to Remove a CPU and Heatsink on page 67 Ensure that the socket release lever and ...

Page 69: ...e socket The CPU does not need to be pushed downward When the CPU is correctly aligned you should be able to easily place the CPU in the socket and it should have minimal movement within the socket Forcing a misaligned CPU into the socket can permanently damage the component and the motherboard When the CPU is seated in the socket close the CPU cover To secure the CPU in the socket lower the socke...

Page 70: ...g to component damage To secure the heatsink to the motherboard alternately tighten the four screws Alternately turn each screw one full turn until all the screws are tightened fully Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 How to Add a New CPU and Heatsink Assembly Use this procedure if you are add...

Page 71: ...m its packaging Caution ESD component damage The CPU is highly sensitive to static electricity Observe ESD precautions before handling the CPU See Antistatic Procedures and Precautions on page 18 Align the small triangle on the upper left corner of the CPU with the alignment triangle on the motherboard In addition the alignment post on the socket must engage the semicircular cutout on the CPU Set ...

Page 72: ...ermal compound The plastic cover protects the compound on the bottom of the heatsink Do not contaminate components or the work space with the thermal compound Carefully position the heatsink over the CPU aligning it with the threaded standoffs After the heatsink contacts the CPU take care to minimize the movement Caution If the heatsink is moved too much during its installation the layer of therma...

Page 73: ...r Service on page 21 Remove the air duct See How to Remove the Air Duct on page 53 Remove the SP module See How to Remove the SP Module on page 59 Remove any PCIe cards See How to Remove a PCIe Card on page 40 Remove the PCIe riser assembly See How to Remove the PCIe Riser on page 44 Remove the DIMMs See How to Remove a DIMM on page 33 Disconnect all cables attached to the motherboard and keep the...

Page 74: ...herboard See How to Remove the Motherboard on page 73 Position the new motherboard so that the ports on the motherboard face the rear of the server Align the motherboard in the chassis so that the screw holes align with the threaded standoffs on the chassis 10 11 Next Steps BeforeYou Begin 1 2 Replacing the Motherboard FRU Sun Fire X2270 M2 Server Service Manual January 2012 12 74 ...

Page 75: ...a DIMM on page 35 Install the PCIe riser See How to Install the PCIe Riser on page 42 Install the PCIe card See How to Install a PCIe Card on page 41 Install the SP module See How to Install the SP Module on page 60 Install the air duct See How to Install the Air Duct on page 53 Prepare the server for operation See How to Prepare for Operation on page 26 Enter the standby power mode See Power Mode...

Page 76: ...and show SYS MB NET0 The MAC address appears in the list Make note of the MAC address In Service mode type the following command setpsnc m new mac_address where new mac_address is the MAC address of the new motherboard Backup the MB FRUID information See How to Backup Motherboard FRUID Information on page 78 Prepare the server for operation See How to Prepare for Operation on page 26 13 14 15 16 1...

Page 77: ...ual CD or use to burn a physical CD Use the following table to locate the documents that contain a description and explanation of the applications and utilities that are on the Sun Fire X2270 M2 Server Tools and Drivers CD Application Document or Section inThis Document Drivers and installation scripts for supported operating systems Sun Fire X2270 M2 Server Installation Guide for Linux Operating ...

Page 78: ...ate a backup the latest TLI record information in the MB FRUID PRIMARY container to BACKUP1 on the SP filesystem using this procedure Enter Service mode To backup the PRIMARY container to the SP filesystem enter the following command copypsnc PRIMARY BACKUP1 How to Remove the Motherboard on page 73 LED Locations and Meanings This section contains the following topics Front Panel System Status LEDs...

Page 79: ...e problem still requires attention The following conditions cause the SP to activate the Service Action Required LED Voltage outside thresholds Temperature above thresholds Fan speed below thresholds or not present 24 correctable errors have occurred in a 24 hour period One correctable error has occurred 3 Power OK LED Green Use to discern the power state of the server Steady On Full power mode on...

Page 80: ... supported 2 Fault LED Amber Off Normal operation Steady on The system has detected a fault with the HD Not supported 3 Activity LED Green Blink Disk activity standby Off Power is off or no disk activity Rear Panel System Status LEDs The rear panel LEDs Rear Panel System Status LEDs Sun Fire X2270 M2 Server Service Manual January 2012 12 80 ...

Page 81: ...ing conditions cause the SP to activate the Service Action Required LED Voltage outside thresholds Temperature above thresholds Fan speed below thresholds or not present 24 correctable errors have occurred in a 24 hour period One correctable error has occurred 7 Power OK LED Green Use to discern the power state of the server Steady On Full power mode on and OK Blinking Standby power is on but main...

Page 82: ...ory Testing Sequence on page 87 About Hardware Prefetchers on page 88 About the BIOS The Basic Input Output System BIOS has a setup utility stored in the BIOS memory The setup utility reports system information and can be used to configure the BIOS settings The configurable data is provided with context sensitive help and is stored in the system s battery backed CMOS RAM If the configuration store...

Page 83: ...ing properly identifies the events that can occur during BIOS POST as well as specifies whether these event can prevent the host from powering on Event Cause Boot continues on host User password violation Attempt to enter password fails three times No Setup password violation Attempt to enter password fails three times No Correctable ECC Correctable error correction code ECC error detected Does no...

Page 84: ...ization When BIOS initializes keyboard Does not apply Option ROM initialization BIOS initializes Option ROMs System firmware progress Does not apply Option ROM space exhausted BIOS cannot copy an option to the memory Yes User initiated system set up End user initiated access to BIOS Setup utility System firmware progress Does not apply User initiated boot to OS System boot initiated System firmwar...

Page 85: ...ore details Uncorrectable Error Detected on Last Boot IOH 0 ESI Error Please Check SP Log for more Details IOH error Press F1 to continue Check the fault management function and the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 Thermal Error Please Check SP Log for more Details IOH error Press F1 to continue Check the fault management function and the SP eve...

Page 86: ...log in ILOM for more details Note This type of error typically indicates that the RAM read write R W test failed KBC BAT Test failed Keyboard controller basic assurance test error Press F1 to continue Check the SP event log in ILOM for more details Note Keyboard controller BAT test failed This error might indicate a problem with keyboard controller initialization Display memory test failed Video d...

Page 87: ...the SP event log in ILOM for more details Note S M A R T failure messages might indicate to replace the storage device BIOS POST MemoryTesting Sequence The BIOS POST memory testing sequence is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 After executing out of DRAM the BIOS performs a simple memory test w...

Page 88: ...S Use this procedure to clear the server s CMOS settings in the case of a system hang For example if the server hangs because of incorrect settings and will not boot use this procedure to invalidate the settings and reboot with the default settings Prepare the server for service See How to Prepare for Service on page 21 Remove the AC power cord from the rear of the server Remove the server cover S...

Page 89: ...uides for the appropriate Solaris or Linux version Solaris 10 manual at http docs sun com app docs prod solaris 10 hic Red Hat Enterprise Linux 5 documentation at http www redhat com docs manuals enterprise RHEL5 SUSE Linux Enterprise Server 9 manual at http www novell com documentation suse html Copy the SP image from the firmware webgui_cli version SP_file file on theTools and Drivers CD to your...

Page 90: ... SP firmware using the ILOM web interface Refer to the Sun Integrated Lights Out Manager 3 0 User s Guide for more information about setting up and using the ILOM software Start the ILOM SP web interface by typing the IP address of the SP into a browser Copy the file firmware webgui_cli version SP_file from the webgui_cli directory located on theTools and Drivers CD to the remote system that is ru...

Page 91: ...ings If not the settings are overwritten by the firmware defaults Click Start Upgrade or click Cancel to exit the process When you click Start Upgrade a progress screen indicates that the firmware image is being updated When the update progress reaches 100 the firmware update is complete When the update is complete the system automatically reboots After the SP finishes rebooting use your browser t...

Page 92: ...e loaded Therefore you might need to reset some of the ILOM and BIOS settings When the recovery program is completed disconnect the AC power connection from the server for 30 seconds then reconnect the AC power How to Recover the SP and BIOS Firmware Using a USB Flash Drive Create a bootable MS DOS USB flash drive You can create a bootable USB flash drive using a freeware application such as BootF...

Page 93: ...ers CD In the terminal window type the following command to run the recovery program run recovery bat When the recovery program is completed disconnect the AC power connection from the server for 30 seconds then reconnect the AC power Because the default ILOM and BIOS settings are automatically loaded when the SP and BIOS firmware is flashed you might need to reset some of the ILOM and BIOS settin...

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Page 95: ...ation Standard Metric Height 1 7 inches 43 mm Width 17 2 inches 436 mm Depth 25 6 inches 650 mm Weight 27 28 lbs minimum configuration option 29 04 lbs maximum configuration option 12 4 kg 13 2 kg Power Specifications Maximum continuous power is 600 watts Parameter Minimum Rated Maximum Voltage 90 Vrms 100 127 200 240 Vrms 264 Vrms Frequency 47 Hz 50 60 Hz 63 Hz CurrentType Values Maximum input cu...

Page 96: ...on condensing 100 4 F max wet bulb 93 RH non condensing 43 C max wet bulb Vibration Operating 0 12 G x y 0 17 G z 5 500 Hz sine Non operating 0 3 G x y 0 6 G z 5 500 Hz sine Shock Operating 3 5 G 11 msec half sine Maximum operating temperature derating 1 8 F for every 985 ft in altitude 1 C for every 300 m in altitude Altitude Operating 0 to 10 000 feet 0 to 3 048 m Acoustic Noise Specifications 2...

Page 97: ...3 blower modules installing 55 56 internal location 30 removing 54 55 C cable locations internal 61 CD DVD drive recovering SP and BIOS firmware 92 CLI command line interface updating BIOS and ILOM firmware 89 90 CMOS battery type CR2032 31 clearing 88 components internal 30 list of internal 11 ordering 93 replacement list 29 cooling specifications 13 cover server installing 26 removing 25 CPU sup...

Page 98: ...filler Continued removing 48 49 hot keys BIOS 83 I I O board installing 66 internal location 30 removing 64 65 I O cable installing 63 64 removing 63 ILOM firmware updating CLI 89 90 Web interface 90 91 system management 14 important safety information 17 installing air duct 53 54 blower module 55 56 CPU and heatsink assembly 68 70 DIMM 35 36 hard drive 51 52 hard drive backplane 58 hard drive fil...

Page 99: ...OST errors 84 POST Continued memory testing sequence 87 power modes 27 power on self test See POST power on self test POST 83 power specifications server 95 power supply installing 47 48 internal location 30 removing 45 46 specification 12 powering off 28 powering on 28 29 preparing for service and operation 17 R rack installing the server 23 25 removing the server 22 23 rear panel features and co...

Page 100: ...USB drive 92 93 SP module installing 60 61 internal location 30 removing 59 60 specifications 13 system management 14 specifications server 95 96 standby power mode 27 startup 28 29 system management 14 T tools list of required 20 Tools and Drivers CD overview 14 using 77 U updating firmware CLI 89 90 Web interface 90 91 USB drive recovering SP and BIOS firmware 92 93 W Web interface updating firm...

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