Enable or Disable the Service Delivery Platform (SDP2)
SDP2 can send automated service requests (ASR) when the library encounters an
issue. Enable or disable SDP2 from the remote interface.
1.
From the remote interface, select SNMP in the left menu.
2.
Click the SDP2 is Enabled/Disabled
drop-down.
3.
Select either Enable SDP2 or Disable SDP2.
4.
If enabling SDP2, you must also complete the following:
a.
Enable SNMP. See
. You can configure SDP2 without
enabling SNMP. But you cannot enable SDP2 until you enable SNMP.
b.
Configure an SNMP trap recipient to receive trap levels:
13,14,15,102.
See
Configure an SNMP Trap Recipient
. To use SDP2, you must configure at least
one SNMP trap recipient to receive the specified traps.
c.
The button should now read SDP2 is Enabled (Configured). If not, verify
you have enabled SNMP and have a recipient configured with the trap levels:
13,14,15,102
.
Related Topics
•
Service Delivery Platform 2 (SDP2)
The StorageTek Service Delivery Platform 2 (SDP-2) is a support solution
that provides faster problem resolution, analysis and trending, and improved
diagnostics.
Configure Email Notifications
Email notifications send automatic alerts whenever the library state or health changes.
•
Enable or Disable Email Notifications
•
•
Enable or Disable Email Notifications
Enable or disable email notifications using the remote interface.
1.
From the remote interface, select Email Alerts in the left menu.
2.
Click Configure
.
3.
Set Email Alerts to On (Enabled) or Off (Disabled).
4.
If enabling email alerts, enter the following information:
•
SMTP Host Address — IP address of the Simple Mail Transport Protocol
server that will handle outgoing mail for the library.
•
SMTP Port — The network port used by your SMTP server. The default is 25,
but you may choose any non-reserved port. Reserved ports include 0, 22, 80,
67, 68, 123, 514, 546, 547, 161, 162, and all ports in the range 33200-33500.
Chapter 8
Enable or Disable the Service Delivery Platform (SDP2)
8-7