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Oracle SPARC T5-1B, Service Manual

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Oracle SPARC T5-1B Service Manual Download Page 17

Detecting and Managing Faults

These topics explain how to use various diagnostic tools to monitor server module status and

troubleshoot faults.

■

“Understanding Diagnostics and Tools” on page 17

■

“Interpreting LEDs” on page 23

■

“Configuring POST” on page 26

■

“Managing Faults” on page 32

■

“Viewing Log Files and System Messages” on page 36

Related Information

■

“Identifying Components” on page 11

■

“Preparing for Service” on page 39

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“Returning the Server Module to Operation” on page 99

Understanding Diagnostics and Tools

When a problem arises, use these topics to find the source of the problem and to select a course

of action.

■

“Diagnostics Process” on page 18

■

“Tool Availability” on page 20

■

“Log Into Oracle ILOM (Service)” on page 21

■

“Oracle ILOM Service-Related Commands” on page 22

Related Information

■

“Component Task Reference” on page 15

Detecting and Managing Faults

17

Summary of Contents for SPARC T5-1B

Page 1: ...SPARC T5 1B Server Module Service Manual Part No E35203 07 February 2019 ...

Page 2: ......

Page 3: ...information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affi...

Page 4: ...n des informations Ce logiciel ou matériel n est pas conçu ni n est destiné à être utilisé dans des applications à risque notamment dans des applications pouvant causer un risque de dommages corporels Si vous utilisez ce logiciel ou ce matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesu...

Page 5: ...s 17 Diagnostics Process 18 Tool Availability 20 Log Into Oracle ILOM Service 21 Oracle ILOM Service Related Commands 22 Interpreting LEDs 23 Front Panel Controls and LEDs 24 Configuring POST 26 POST Overview 26 Oracle ILOM Properties That Affect POST Behavior 27 Configure POST 29 Run POST With Maximum Testing 31 Managing Faults 32 PSH Overview 32 Check for Faults 33 Clear a Fault 35 Viewing Log F...

Page 6: ...s 44 Shut Down the OS and Host Power Button Graceful 45 Shut Down the OS and Host Emergency Shutdown 46 Set the Server Module to a Ready to Remove State 47 Remove the Server Module From the Modular System 48 Accessing Internal Components 50 Prevent ESD Damage 50 Remove the Cover 51 Servicing Drives 53 Drive Configuration 54 Drive LEDs 56 Drive Hot Plugging Guidelines 57 Determine Which Drive Is Fa...

Page 7: ...D PROM 81 Install the ID PROM 83 Verify the ID PROM 85 Servicing the USB Drive 87 Remove the USB Drive 87 Install a USB Drive 89 Servicing the Battery 91 Remove the Battery 91 Install the Battery 92 Servicing the Enclosure Assembly Motherboard 95 Transfer Components to the New Enclosure Assembly 95 Returning the Server Module to Operation 99 Replace the Cover 99 Install the Server Module Into the ...

Page 8: ...Contents Power On the Host Power Button 103 Glossary 105 Index 111 8 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 9: ...echnicians and authorized service personnel who have been instructed on the hazards within the equipment and are qualified to remove and replace hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto t5 1b docs Feedback Provide feedback about this documentation at http www oracle com goto docfeedback Using ...

Page 10: ...10 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 11: ...onents that can be removed and replaced for service Front and Rear Panel Service on page 12 Component Locations on page 13 Component Task Reference on page 15 Related Information Detecting and Managing Faults on page 17 Servicing the Enclosure Assembly Motherboard on page 95 Identifying Components 11 ...

Page 12: ...nel Service No Description Links 1 System LEDs Interpreting LEDs on page 23 2 Power button Shut Down the OS and Host Power Button Graceful on page 45 3 Reset button NMI for service use only 12 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 13: ... Number on page 42 7 Top cover release button Remove the Cover on page 51 8 UCP connector Server Module Installation USB ports 9 Drive slots Servicing Drives on page 53 10 Rear chassis power connector 11 Rear chassis data connection Related Information Interpreting LEDs on page 23 Component Locations on page 13 Component Locations This topic identifies components in the server module that you can ...

Page 14: ...e 77 4 ID PROM SYS MB SCC Servicing the ID PROM on page 81 5 Battery SYS MB BAT Servicing the Battery on page 91 6 USB drive Servicing the USB Drive on page 87 7 Enclosure assembly motherboard SYS MB Servicing the Enclosure Assembly Motherboard on page 95 8 Drive HD or SSD SYS HDDn Servicing Drives on page 53 9 Drive filler Servicing Drives on page 53 14 SPARC T5 1B Server Module Service Manual Fe...

Page 15: ... BAT Servicing the Battery on page 91 DIMM SYS MB CMP0 CMP BOBn CHn Dn Servicing DIMMs on page 63 Drives SYS HDDn Servicing Drives on page 53 FEM SYS MB FEM Servicing the FEM on page 73 ID PROM SYS MB SCC Servicing the ID PROM on page 81 Motherboard SYS MB Servicing the Enclosure Assembly Motherboard on page 95 SP SYS MB SP Servicing the SP Card on page 77 USB drive Servicing the USB Drive on page...

Page 16: ...16 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 17: ... 36 Related Information Identifying Components on page 11 Preparing for Service on page 39 Returning the Server Module to Operation on page 99 Understanding Diagnostics and Tools When a problem arises use these topics to find the source of the problem and to select a course of action Diagnostics Process on page 18 Tool Availability on page 20 Log Into Oracle ILOM Service on page 21 Oracle ILOM Ser...

Page 18: ...stics Process Depending on the fault you might need to perform all of the steps or just some of them You also might have to run diagnostic software that needs to be installed or enabled 18 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 19: ...ols This table provides descriptions of the troubleshooting actions that you should take to identify a faulty component along with links to topics with additional information on each diagnostic action Detecting and Managing Faults 19 ...

Page 20: ...on page 33 3 Check the log files for fault information If system messages indicate a faulty component replace it Viewing Log Files and System Messages on page 36 4 Run Oracle VTS software To run Oracle VTS the server must be running the Oracle Solaris OS If Oracle VTS reports a faulty component replace it If Oracle VTS does not report a faulty component run POST Refer to the Oracle VTS software do...

Page 21: ... might be running on the CMM These instructions use CMM Oracle ILOM 3 2 1 If you need instructions for a different version refer to the Oracle ILOM documentation Server module SP Through a terminal window on a system that is on the same network as the server module SP s NET MGT port For more information about the various ways you can access Oracle ILOM refer to the topic called plan communication ...

Page 22: ...d shown in the output examples For more information refer to the Oracle ILOM documentation Related Information Diagnostics Process on page 18 Tool Availability on page 20 Oracle ILOM Service Related Commands on page 22 Oracle ILOM Service Related Commands You can use these Oracle ILOM shell commands when performing service related tasks Oracle ILOM Command Description fmadm acquit message_ID Manua...

Page 23: ...n the SP event buffers in RAM or the persistent buffers show SYS Displays information about the server module including the serial number show HOST keyswitch_state Displays the status of the virtual keyswitch show System Displays information about the operating state of the host serial numbers network addresses and whether the hardware is providing service show System locator_indicator Displays th...

Page 24: ... Understanding Diagnostics and Tools on page 17 Configuring POST on page 26 Managing Faults on page 32 Viewing Log Files and System Messages on page 36 Front Panel Controls and LEDs 24 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 25: ...Action Required LED See Drive LEDs on page 56 and DIMM FRU Names on page 64 4 Power OK LED green Indicates these conditions Off Host is not running in its normal state Host power might be off The SP might be running Steady on Host is powered on and is running in its normal operating state No service actions are required Fast blink Host is running in standby mode and can be quickly returned to full...

Page 26: ...rview POST is a group of PROM based tests that run when the server module is powered on or when it is reset POST checks the basic integrity of the critical hardware components in the server module You can set Oracle ILOM properties to control various aspects of POST operations For example you can specify the events that cause POST to run the level of testing POST performs and the amount of diagnos...

Page 27: ...he server runs POST based on predetermined settings standby The server cannot power on locked The server can power on and run POST but no flash updates can be made HOST diag mode none POST does not run normal POST runs according to diag level value HOST diag level max If diag mode normal runs all the minimum tests plus extensive processor and memory tests min If diag mode normal runs minimum set o...

Page 28: ...he maximum set of tests min Runs a minimum set of tests error_reset_verbosity min default Displays the minimum level of output max Displays information for each step normal Displays a moderate amount of information including component names and test results debug Displays extensive debugging information none Disables the output all resets Runs POST after any reset HOST diag verbosity normal Displa...

Page 29: ... 29 Run POST With Maximum Testing on page 31 Configure POST If you are accessing the server module through the CMM prepend each target path with Servers Blades Blade_n where n is the slot in which the server module is installed 1 Log into Oracle ILOM Detecting and Managing Faults 29 ...

Page 30: ...M Properties That Affect POST Behavior on page 27 3 If the virtual keyswitch is set to normal and you want to define the mode level verbosity or trigger set the respective parameters Syntax set HOST diag property value See Oracle ILOM Properties That Affect POST Behavior on page 27 for a list of parameters and values Examples set HOST diag mode normal set HOST diag verbosity max 4 View the POST se...

Page 31: ...ple set HOST keyswitch_state diag should be entered as set Servers Blades Blade_n HOST keyswitch_state diag 1 Log into Oracle ILOM See Log Into Oracle ILOM Service on page 21 2 Set the virtual keyswitch to diag so that POST runs in service mode set HOST keyswitch_state diag Set keyswitch_state to Diag 3 Reset the server so that POST runs There are several ways to initiate a reset This example show...

Page 32: ...host When possible PSH initiates steps to take the component offline PSH also logs the fault to the syslogd daemon and provides a fault notification with a message ID You can use the message ID to get additional information about the problem from the knowledge article database A PSH console message provides this information about each detected fault Type Severity Description Automated response Imp...

Page 33: ...d as start Servers Blades Blade_n SP faultmgmt shell 1 Access Oracle ILOM or log into the Oracle Solaris OS See Log Into Oracle ILOM Service on page 21 2 Oracle ILOM Start the Oracle ILOM fault management shell Skip this step if you are checking for faults through the Oracle Solaris OS start SP faultmgmt shell Are you sure you want to start SP faultmgmt shell y n y faultmgmtsp 3 Check for PSH diag...

Page 34: ...imm ue Impact Impact associated with fault memory dimm ue Action Use fmadm faulty to provide a more detailed view of this event Action associated with fault memory dimm ue Please refer to the associated reference document at http support oracle com msg SPSUN4V 8000 F2 for the latest service procedures and policies regarding this diagnosis In this example a fault is displayed indicating these detai...

Page 35: ... on page 35 Clear a Fault When PSH detects faults the faults are logged and displayed on the console In most cases after the fault is repaired the corrected state is detected by the server module and the fault condition is repaired automatically However this repair should be verified In cases where the fault condition is not automatically cleared you must clear the fault manually 1 After replacing...

Page 36: ...t System Are you sure you want to reset System y Resetting System Related Information PSH Overview on page 32 Check for Faults on page 33 Viewing Log Files and System Messages With the OS running on the server you have the full complement of Oracle Solaris OS files and commands available for collecting information and for troubleshooting If PSH does not indicate the source of a fault check the mes...

Page 37: ...yslogd automatically records various system warnings errors and faults in message files These messages can alert you to system problems such as a device that is about to fail The var adm directory contains several message files The most recent messages are in the var adm messages file After a period of time usually every week a new messages file is automatically created The original contents of th...

Page 38: ...Message Buffer on page 37 View Log Files Oracle Solaris on page 37 View Log Files Oracle ILOM 1 View the event log show SP logs event list 2 View the audit log show SP logs audit list Related Information Check the Message Buffer on page 37 View Log Files Oracle Solaris on page 37 38 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 39: ... the server module in a ready to remove state Preparing the Server Module for Removal on page 44 6 Remove the server module from the modular system chassis Remove the Server Module From the Modular System on page 48 7 Remove the server module cover Remove the Cover on page 51 Related Information Identifying Components on page 11 Returning the Server Module to Operation on page 99 Safety Informatio...

Page 40: ...d danger to personal health follow the instructions ESD Measures ESD sensitive devices such as the motherboard cards drives and DIMMs require special handling Caution Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these board...

Page 41: ...ade filler panel Related Information Safety Information on page 39 Find the Modular System Chassis Serial Number on page 41 Find the Modular System Chassis Serial Number To obtain support for your server module you need the serial number of the Sun Blade 6000 modular system in which the server module is located not the serial number of the server module The serial number of the modular system is p...

Page 42: ... Serial Number on page 41 The serial number of the server module is located on a sticker on the RFID tag that is mounted in the center of the front panel See Front and Rear Panel Service on page 12 However this label is not present on a server module that has been moved into a new enclosure assembly You also can type the Oracle ILOM commands to display the number 1 Log into Oracle ILOM See Log Int...

Page 43: ...way that you logged into Oracle ILOM Through the CMM type set Servers Blades Blade_5 System locator_indicator on Set locator_indicator to on Through the server module type set System locator_indicator on Set locator_indicator to on The Locator LED on the server module blinks 3 Identify the server module with a blinking white LED 4 Once you locate the server module press the Locator LED to turn it ...

Page 44: ...ate on page 47 Related Information Remove the Server Module From the Modular System on page 48 Shut Down the OS and Host Commands This topic describes one method for shutting down the Oracle Solaris OS For information on other ways to shut down the Oracle Solaris OS refer to the Oracle Solaris OS documentation 1 Log in as superuser or equivalent Depending on the type of problem you might want to v...

Page 45: ... system services are now being stopped Jun 28 13 06 34 dt90 366 syslogd going down on signal 15 svc startd The system is down syncing file systems done Program terminated SPARC T5 1B No Keyboard OpenBoot 4 30 16256 MB memory available Serial 87305111 Ethernet address 0 21 28 34 2b 90 Host ID 85342b90 0 ok 6 Prepare the server module for removal See Set the Server Module to a Ready to Remove State ...

Page 46: ...tdown on page 46 Set the Server Module to a Ready to Remove State on page 47 Shut Down the OS and Host Emergency Shutdown Caution All applications and files will be closed abruptly without saving changes File system corruption might occur 1 Press and hold the Power button for four seconds Use a stylus or the tip of a pen to operate this button See Front and Rear Panel Service on page 12 2 Prepare ...

Page 47: ...e CMM type show Servers Blades Blade_n System power_state Servers Blades Blade_5 System Properties power_state Off From the server module type show System power_state System properties power_state Off 3 If the host is not powered off power the host off From the CMM type stop Servers Blades Blade_n System From the server module type stop System 4 Prepare the server module for removal Perform one of...

Page 48: ...ion Remove the Server Module From the Modular System on page 48 Shut Down the OS and Host Commands on page 44 Shut Down the OS and Host Power Button Graceful on page 45 Shut Down the OS and Host Emergency Shutdown on page 46 Remove the Server Module From the Modular System 1 Review the safety and handling precautions See Safety Information on page 39 Caution When the modular system is operating yo...

Page 49: ... modular system panel 3 Lift the server module with two hands 8 Place the server module on an antistatic mat or surface 9 Insert a filler panel into the empty chassis slot Caution When the modular system is operating you must fill every slot with a filler panel or a server module within 60 seconds 10 Access internal server module components See Accessing Internal Components on page 50 Preparing fo...

Page 50: ...ect electronic components from ESD which can permanently damage electronics place components on an antistatic surface such as an antistatic discharge mat or an antistatic bag Wear an antistatic grounding strap connected to a metal surface on the chassis when you work on server components 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place ES...

Page 51: ... and then to a metal area on the server module See Prevent ESD Damage on page 50 3 While pressing the cover release button panel 1 slide the cover toward the rear of the server module about 1 2 inch 1 cm 4 Lift the cover off the server module chassis panel 2 5 Service the faulty component See Component Locations on page 13 and Component Task Reference on page 15 Related Information Component Locat...

Page 52: ...Remove the Cover Replace the Cover on page 99 52 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 53: ...7 Remove a Drive or Drive Filler on page 58 Install a Drive or Drive Filler on page 60 Verify a Drive on page 61 Add an additional drive Drive Configuration on page 54 Drive LEDs on page 56 Remove a Drive or Drive Filler on page 58 Install a Drive or Drive Filler on page 60 Verify a Drive on page 61 Remove a drive without replacing it Drive Configuration on page 54 Determine Which Drive Is Faulty ...

Page 54: ... drive is installed into a particular slot Note The Oracle Solaris OS now uses the WWN syntax in place of the unique tn target ID field in logical device names This change affects how a target storage device is identified Refer to Servers Administration for details No Description 1 Drive slot 0 drive installed 54 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 55: ...alled Related Information Drive LEDs on page 56 Drive Hot Plugging Guidelines on page 57 Determine Which Drive Is Faulty on page 57 Remove a Drive or Drive Filler on page 58 Install a Drive or Drive Filler on page 60 Verify a Drive on page 61 Servicing Drives 55 ...

Page 56: ...ble for use Blinking Read or write activity is in progress Off Host is powered off 3 Drive Service Action Required LED When on amber indicates that the drive has experienced a fault condition 2 Drive Ready to Remove LED Indicates if a drive can be removed during a hot plug operation 56 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 57: ...emove a drive you must Prevent any applications from accessing the drive Remove the logical software links Drives cannot be hot plugged if The drive provides the OS and the OS is not mirrored on another drive The drive cannot be logically isolated from the online operations of the server module If your drive falls into these conditions you must shut down the Oracle Solaris OS before you replace th...

Page 58: ...move a Drive or Drive Filler 1 Identify the drive you plan to remove See Determine Which Drive Is Faulty on page 57 2 Prepare the drive for removal by performing one of these steps Take the drive offline The exact commands required to take the drive offline depend on the configuration of your drives For example you might need to unmount file systems or perform certain RAID commands One command tha...

Page 59: ...LED will not be illuminated if Oracle Solaris was shut down 4 Remove the drive a Push the latch release button on the drive panels 1 and 2 b Grasp the latch and pull the drive out of the drive slot panel 3 5 Install a drive or drive filler See Install a Drive or Drive Filler on page 60 Related Information Install a Drive or Drive Filler on page 60 Servicing Drives 59 ...

Page 60: ... drive See Remove a Drive or Drive Filler on page 58 2 Identify the slot in which to install the drive If you are replacing a drive ensure that you install the replacement drive in the same slot as the drive you removed If you are adding an additional drive install the drive in the next available drive slot 3 If needed Remove the drive filler from this slot See Remove a Drive or Drive Filler on pa...

Page 61: ...e in place panels 2 and 3 6 Consider your next step Verify a Drive on page 61 Returning the Server Module to Operation on page 99 Related Information Remove a Drive or Drive Filler on page 58 Verify a Drive 1 If the OS is shut down and the drive you replaced was not the boot device boot the OS Servicing Drives 61 ...

Page 62: ... the drive create file systems load data from backups or have data updated from a RAID configuration These commands might apply to your circumstances You can use the Oracle Solaris command cfgadm al to list all drives in the device tree including unconfigured drives Refer to the cfgadm man page for details If the drive is not in the list such as with a newly installed drive you can use devfsadm to...

Page 63: ...DIMM LEDs on page 66 Remove a DIMM on page 68 Install a DIMM on page 69 Verify a DIMM on page 70 Upgrade or configure memory DIMM Configuration on page 63 Install a DIMM on page 69 Verify a DIMM on page 70 Related Information Detecting and Managing Faults on page 17 Preparing for Service on page 39 DIMM Configuration Use these guidelines when installing upgrading or replacing DIMMs Use only suppor...

Page 64: ...the same capacity and rank classification Related Information DIMM FRU Names on page 64 DIMM LEDs on page 66 Determine Which DIMM Is Faulty on page 67 Remove a DIMM on page 68 Install a DIMM on page 69 Verify a DIMM on page 70 DIMM FRU Names Use this illustration to identify the location of DIMM when you know the DIMM name 64 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 65: ...DIMM FRU Names Related Information DIMM Configuration on page 63 Determine Which DIMM Is Faulty on page 67 Remove a DIMM on page 68 Install a DIMM on page 69 Verify a DIMM on page 70 Servicing DIMMs 65 ...

Page 66: ...lt Remind Power LED 3 DIMM Fault LEDs Related Information DIMM Configuration on page 63 Determine Which DIMM Is Faulty on page 67 Remove a DIMM on page 68 Install a DIMM on page 69 Verify a DIMM on page 70 66 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 67: ...the server module to check the DIMM Fault LEDs verify that the Fault LED is lit If the Fault LED is not lit and you suspect there is a problem see Diagnostics Process on page 18 If the Fault LED is lit go to the next step 2 If needed Prepare for service See Preparing for Service on page 39 3 Press the Fault Remind button on the motherboard While the Remind button is pressed an LED next to the faul...

Page 68: ...aution when servicing components inside the chassis 1 If needed Prepare for service See Preparing for Service on page 39 2 If needed Locate the faulty DIMM See Determine Which DIMM Is Faulty on page 67 3 Remove the DIMM from the motherboard a Push down on the ejector tabs at the same time until the DIMM is released panel 1 b Grasp the top corners of the DIMM and lift and remove it from the server ...

Page 69: ...practices to avoid damaging the circuit boards See Prevent ESD Damage on page 50 Caution Components inside the chassis might be hot Use caution when servicing components inside the chassis 1 If needed Prepare the server module for service and remove the faulty DIMM See Preparing for Service on page 39 and Remove a DIMM on page 68 2 Unpack the replacement DIMM and set it on an antistatic mat 3 Ensu...

Page 70: ...dule to operation See Returning the Server Module to Operation on page 99 7 Verify the DIMM See Verify a DIMM on page 70 Related Information Remove a DIMM on page 68 DIMM FRU Names on page 64 DIMM Configuration on page 63 Verify a DIMM 1 Access Oracle ILOM See Log Into Oracle ILOM Service on page 21 2 Set the virtual keyswitch to diag so that POST will run in Service mode set SYS keyswitch_state D...

Page 71: ...edf5 SPSUN4V 8000 F2 Major Problem Status solved Diag Engine fdd 1 0 System System Component Manufacturer Oracle Corporation Name SPARC T5 1B Part_Number 7023631 04 Serial_Number 465769T 1219EK001X Suspect 1 of 1 Fault class fault memory dimm ue Certainty 100 Affects SYS MB CM0 CMP BOB6 CH1 D0 Status faulted but still in service FRU Status faulty Location SYS MB CM0 CMP BOB6 CH1 D0 Manufacturer Sa...

Page 72: ...e com msg SPSUN4V 8000 F2 for the latest service procedures and policies regarding this diagnosis 7 If needed Clear the fault Only perform this command if the previous steps did not clear the fault For more information about clearing faults see Clear a Fault on page 35 faultmgmtsp fmadm acquit 3aa7c854 9667 e176 efe5 e487e5207a8a 8 Consider your next step If you are finished servicing components s...

Page 73: ...e a FEM Remove a FEM on page 75 Install a FEM on page 75 Install a FEM FEM Configuration on page 73 Install a FEM on page 75 Related Information Detecting and Managing Faults on page 17 Preparing for Service on page 39 FEM Configuration You can install one single or double wide FEM in the server module For a list of supported FEMs refer to the SPARC T5 1B Server Module Product Notes Servicing the ...

Page 74: ...wide FEM Installs in FEM 0 connector 2 FEM 0 connector 3 Double wide FEM Installs in both FEM connectors 4 FEM 1 connector Related Information Remove a FEM on page 75 Install a FEM on page 75 74 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 75: ...pare for service See Preparing for Service on page 39 2 Lift the lever to eject the FEM panel 1 3 Tilt the FEM up and remove the FEM panel 2 4 If needed Install a FEM See Install a FEM on page 75 Related Information Install a FEM on page 75 Install a FEM This procedure applies to any of the form factors of FEM cards that are supported by this server module Servicing the FEM 75 ...

Page 76: ...nnects with the correct motherboard connectors panels 1 5 Lower the card and press the card into place Panel 2 If the card has rubber bumpers you can press directly on them to seat the card into the connectors 6 Consider your next step If you are finished servicing components see Returning the Server Module to Operation on page 99 If you are servicing additional components see Component Task Refer...

Page 77: ...mware The motherboard also contains firmware The firmware on the SP and motherboard must be compatible When you replace the SP you must update the system firmware which updates the SP and motherboard firmware to compatible versions See Install the SP Card on page 78 1 If possible save the configuration information for the SP Refer to the related procedures using Oracle ILOM in the Servers Administ...

Page 78: ... an antistatic mat 5 Install the new card See Install the SP Card on page 78 Related Information Install the SP Card on page 78 Install the SP Card 1 If needed Remove the SP card See Remove the SP Card on page 77 2 Insert the replacement SP card into the retainer panel 1 78 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 79: ...n page 99 5 Access Oracle ILOM on the SP See Log Into Oracle ILOM Service on page 21 This message might be displayed Unrecognized Chassis This module is installed in an unknown or unsupported chassis You must upgrade the firmware to a newer version that supports this chassis 6 Download the system firmware Refer to Servers Administration and to Oracle ILOM documentation for instructions 7 Set the c...

Page 80: ...ed a backup of the SP configuration use the Oracle ILOM restore utility to restore the configuration 9 Consider your next step If you are finished servicing components see Returning the Server Module to Operation on page 99 If you are servicing additional components see Component Task Reference on page 15 Related Information Remove the SP Card on page 77 80 SPARC T5 1B Server Module Service Manual...

Page 81: ...original enclosure assembly to the replacement enclosure assembly This action ensures that your server module will maintain the same host ID and MAC address See Servicing the Enclosure Assembly Motherboard on page 95 Remove the ID PROM on page 81 Install the ID PROM on page 83 Verify the ID PROM on page 85 Related Information Detecting and Managing Faults on page 17 Preparing for Service on page 3...

Page 82: ...ROM straight up from its socket Place the ID PROM on an antistatic mat 4 Install an ID PROM See Install the ID PROM on page 83 Related Information Install the ID PROM on page 83 82 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 83: ...Install the ID PROM Verify the ID PROM on page 85 Install the ID PROM 1 If needed Remove the ID PROM See Remove the ID PROM on page 81 Servicing the ID PROM 83 ...

Page 84: ...otched end on the motherboard socket and press in place 3 Return the server module to operation See Returning the Server Module to Operation on page 99 4 Verify the ID PROM See Verify the ID PROM on page 85 84 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 85: ...th superuser privileges ifconfig a grep ether ether 0 21 28 fa 26 96 ether 0 21 28 fa 26 97 ether 0 21 28 fa 26 96 ether 0 21 28 fa 26 97 When you are at the ok prompt ok banner SUN BLADE 6000 MODULAR SYSTEM SPARC T5 1B No Keyboard Copyright c 1998 2013 Oracle and or its affiliates All rights reserved OpenBoot 4 35 0 build_28 255 0000 GB memory available Serial 102795976 Ethernet address 0 21 28 f...

Page 86: ...Verify the ID PROM Related Information Remove the ID PROM on page 81 Install the ID PROM on page 83 86 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 87: ...USB Drive on page 89 Add a USB drive Install a USB Drive on page 89 Related Information Detecting and Managing Faults on page 17 Preparing for Service on page 39 Remove the USB Drive 1 Prepare for service See Preparing for Service on page 39 2 Locate the USB drive at the rear of the server module See Component Locations on page 13 Servicing the USB Drive 87 ...

Page 88: ...he USB Drive 3 Pull the drive out 4 If needed Install a USB drive See Install a USB Drive on page 89 Related Information Install a USB Drive on page 89 88 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 89: ... do not exceed a length of 45 mm 1 Prepare for service See Preparing for Service on page 39 2 If needed Remove a USB drive See Remove the USB Drive on page 87 3 Locate the USB connector on the motherboard See Component Locations on page 13 4 Plug your USB drive into the upper port of the USB connector Servicing the USB Drive 89 ...

Page 90: ... lower port of this connector 5 Return the server module to operation See Returning the Server Module to Operation on page 99 Related Information Remove the USB Drive on page 87 90 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 91: ... to maintain the proper time when it is powered off replace the battery Remove the Battery on page 91 Install the Battery on page 92 Related Information Detecting and Managing Faults on page 17 Preparing for Service on page 39 Remove the Battery 1 Prepare for service See Preparing for Service on page 39 Servicing the Battery 91 ...

Page 92: ... the retention clip 3 Install a new battery See Install the Battery on page 92 Related Information Servicing the SP Card on page 77 Returning the Server Module to Operation on page 99 Install the Battery Use a CR2032 replacement battery 92 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 93: ... positive side facing the nearby SP 2 Return the server module to operation See Returning the Server Module to Operation on page 99 3 Access the Oracle ILOM prompt See Log Into Oracle ILOM Service on page 21 4 Set the clock s day and time Servicing the Battery 93 ...

Page 94: ...52012 show SP clock SP clock Targets Properties datetime Wed Sep 12 14 05 20 2012 timezone PDT PST8PDT uptime 15 days 02 36 54 usentpserver disabled Related Information Install the Battery on page 92 Servicing the Enclosure Assembly Motherboard on page 95 94 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 95: ...ly on page 95 Related Information Identifying Components on page 11 Detecting and Managing Faults on page 17 Preparing for Service on page 39 Transfer Components to the New Enclosure Assembly When you replace an enclosure assembly you must move a number of FRUs from the original server module to the same locations in the replacement assembly See Component Locations on page 13 When you transfer the...

Page 96: ...sure assembly See Servicing the FEM on page 73 5 Transfer the SP card from the original server module to the enclosure assembly See Servicing the SP Card on page 77 6 Transfer the ID PROM from the original server module to the enclosure assembly See Servicing the ID PROM on page 81 7 Transfer the USB drive if present from the original server module to the enclosure assembly Ensure that you install...

Page 97: ...ssis If you see this message go to Step 14 Otherwise go to Step 15 14 Download the system firmware Refer to Servers Administration Updating Firmware and to Oracle ILOM documentation for instructions 15 Perform diagnostics to verify the proper operation of the server module See Detecting and Managing Faults on page 17 16 Transfer the serial number and product number to the FRUID of the new enclosur...

Page 98: ...g On the Host on page 102 Run POST or Oracle VTS to verify the server module See Understanding Diagnostics and Tools on page 17 Related Information Detecting and Managing Faults on page 17 Identifying Components on page 11 98 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 99: ... modular system Install the Server Module Into the Modular System on page 100 3 Power on the server module host using Oracle ILOM or the Power button Powering On the Host on page 102 Related Information Identifying Components on page 11 Detecting and Managing Faults on page 17 Preparing for Service on page 39 Replace the Cover Perform this procedure after completing installation or servicing of co...

Page 100: ...stall the Server Module Into the Modular System on page 100 Remove the Cover on page 51 Install the Server Module Into the Modular System Caution Insert a filler panel into an empty modular system slot within 60 seconds of server module removal to ensure proper chassis cooling Caution Hold the server module firmly with both hands so that you do not drop it The server module can weigh as much as 20...

Page 101: ...must fill every slot with a filler panel or a server module within 60 seconds 4 Hold the server module in a vertical position so that both ejector levers are on the right panel 1 5 Slide the server module into the chassis and extend the ejector levers panel 2 6 Close both levers simultaneously locking the server module in the modular system chassis panel 3 Once installed these server module activi...

Page 102: ...n the host Power On the Host Oracle ILOM on page 102 Power On the Host Power Button on page 103 Related Information Install the Server Module Into the Modular System on page 100 Power On the Host Oracle ILOM 1 If needed Install the server module into the modular system See Install the Server Module Into the Modular System on page 100 2 Log into Oracle ILOM See Log Into Oracle ILOM Service on page ...

Page 103: ...ll the server module in a powered modular system 1 Press the Power button on the front of the server module See Front and Rear Panel Service on page 12 to locate the Power button Note The server module power on process can take several minutes to complete depending on the amount of installed memory and the configured diagnostic level By default the server module boots the Oracle Solaris OS 2 Perfo...

Page 104: ...104 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 105: ...ard management controller BOB Memory buffer on board C chassis For servers refers to the server enclosure For server modules refers to the modular system enclosure CMA Cable management assembly CMM Chassis monitoring module server modules only The CMM is the service processor in the modular system that contains server modules Oracle ILOM runs on the CMM providing lights out management of the compo...

Page 106: ...HBA Host bus adapter host The part of the server or server module with the CPU and other hardware that runs the Oracle Solaris OS and other applications The term host is used to distinguish the primary computer from the SP See SP hot pluggable Describes a component that can be replaced with power applied but the component must be prepared for removal hot swappable Describes a component that can be...

Page 107: ...es storage modules NEMs and PCI EMs server modules only The modular system provides Oracle ILOM through its CMM MSGID Message identifier N name space Top level Oracle ILOM target NEBS Network Equipment Building System Netra products only NEM Network express module server modules only NEMs provide Ethernet and SAS connectivity to storage modules NET MGT Network management port An Ethernet port on t...

Page 108: ... Oracle Solaris OS Oracle Solaris operating system P PCI Peripheral component interconnect PEM PCIe ExpressModule server modules only Modular components that are based on the PCI Express industry standard form factor and offer I O features such as Gigabit Ethernet and Fibre Channel POST Power on self test PROM Programmable read only memory PSH Predictive self healing R REM RAID expansion module se...

Page 109: ...esses Oracle ILOM commands providing lights out management control of the host See host SSD Solid state drive SSH Secure shell storage module Modular component that provides computing storage to the server modules T TIA Telecommunications Industry Association Netra products only Tma Maximum ambient temperature U U S NEC United States National Electrical Code UCP Universal connector port UI User in...

Page 110: ...110 SPARC T5 1B Server Module Service Manual February 2019 ...

Page 111: ...runs 29 cover installing 99 removing 51 D detecting faults 17 diag_level parameter 27 diag_mode parameter 27 diag_verbosity parameter 28 diagnostics low level 26 process 18 understanding 17 DIMM fault LEDs 64 66 DIMMs configuration 64 66 installation order 64 66 installing 69 LEDs 67 locating faulty 67 names 64 66 removing 68 servicing 63 verifying 70 dmesg command 37 drives installing 60 LEDs 56 ...

Page 112: ... 66 installing battery 92 cover 99 DIMMs 69 drives 60 enclosure assembly 95 FEM 75 ID PROM 83 server module 100 service processor card 78 USB drive 89 L LEDs DIMMs 67 drive 56 front panel 24 front panel Service 12 Power OK 24 Remind 67 Service Required 24 System Locator 24 System Overtemp 24 locating faulty DIMMs 67 server module to be serviced 43 log files Oracle ILOM 38 Oracle Solaris 37 viewing...

Page 113: ... site 33 R Rear Fan Module Fault LED 24 Remind button 67 Power LED 67 removing battery 91 91 cover 51 DIMMs 68 drives 58 FEM 75 ID PROM 81 server module 44 48 SP card 77 USB drive 87 returning to operation 99 running POST in Diag Mode 31 S safety information 39 SCC 81 serial number 42 97 server module 103 host 102 103 installing 100 powering on 102 Service Required LED 24 show faulty command 23 sh...

Page 114: ...understanding diagnostics 17 USB drive 87 installing 89 removing 87 servicing 87 UUID 33 V verifying DIMMs 70 drives 61 ID PROM 85 viewing log files 36 114 SPARC T5 1B Server Module Service Manual February 2019 ...

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