Oracle Database Appliance X3-2 Service Manual Download Page 41

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Replace a Storage Shelf HDD or SSD

Chapter 3 • Servicing CRUs That Do Not Require System Power Off

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“Replace a Storage Shelf HDD or SSD” on page 41

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“Replace a Storage Shelf Power Supply” on page 43

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“Replace a Storage Shelf I/O Module” on page 45

Replace a Storage Shelf HDD or SSD

Locate the failed drive on the front of the chassis.

Caution -

Equipment damage.

Do not remove a drive unless you have an immediate

replacement.

Press the latch to release the drive lever.

Pull the drive lever to the open position.

Grasp the middle of the drive body and pull it toward you to remove it from the

chassis.

Example showing the DE2-24P:

Summary of Contents for Database Appliance X3-2

Page 1: ...Part No E69614 01 February 2016 Oracle Database Appliance Service Manual...

Page 2: ......

Page 3: ...luding applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redu...

Page 4: ...risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de prendre...

Page 5: ...Status Indicators 21 Rear Server Node Status Indicators 22 Server Node Internal LEDs 24 Ethernet Port Indicators 25 2 Preparing Oracle Database Appliance for Service 27 Preparing Oracle Database Appli...

Page 6: ...CRU 63 Servicing PCIe Risers CRU 72 Servicing PCIe Cards CRU 75 Servicing the Server Node Battery CRU 83 5 Servicing FRUs 87 Servicing Oracle Database Appliance X3 2 X4 2 X5 2 FRUs 87 Updating System_...

Page 7: ...ice Processor 146 8 Server Node Basic Input Output System BIOS 149 Oracle Database Appliance X3 2 X4 2 X5 2 BIOS Utility 149 Setting Up BIOS Configuration Parameters 150 BIOS Setup Utility Menu Option...

Page 8: ...8 Oracle Database Appliance Service Manual February 2016...

Page 9: ...e ILOM 3 X http www oracle com goto ILOM docs Provide feedback on this documentation http www oracle com goto docfeedback Documentation Accessibility For information about Oracle s commitment to acces...

Page 10: ...base Appliance Service Manual February 2016 Contributors Ralph Woodley Doug Archambault Kevin Deihl Kyle Walker Change History The following lists the release history of this documentation set Februar...

Page 11: ...tatus Indicators on page 11 Oracle Database Appliance X3 2 X4 2 Status Indicators on page 14 Oracle Database Appliance Original Version Status Indicators on page 17 For information about system featur...

Page 12: ...ral Status Indicators Server Node Fan Status Indicators Server Node Storage Drive Status Indicators Server Node Power Supply Status Indicators Server Node Motherboard Status Indicators Storage Shelf S...

Page 13: ...ystem Operators can turn this indicator on and off remotely using Oracle ILOM Pressing this button toggles the fast blink on or off 4 Drive Service Required amber Off Normal operation Steady on A faul...

Page 14: ...port reserved This port is reserved for Oracle Service 8 Host SAS port activity indicators x4 per port green Lights green to indicate host SAS link activity Oracle Database Appliance X3 2 X4 2 Status...

Page 15: ...ndicators Storage Shelf Status Indicators Storage shelves are supported with Oracle Database Appliance X3 2 X4 2 They include controls and indicators on the front panel hard drives SSD drives power su...

Page 16: ...ice Required amber Off Normal operation Steady on A fault is present in the disk drive 5 Power Activity green On The drive is installed and recognized by the system but there is no drive activity Blin...

Page 17: ...ed This port is reserved for Oracle Service 7 Network port reserved This port is reserved for Oracle Service 8 Host SAS port activity indicators x4 per port green Lights green to indicate host SAS lin...

Page 18: ...hysical presence Indicator Test Mode Push and hold the Locate button for 5 seconds to activate the push to test feature which causes all LEDs except disk activity and power supply LEDs to light for 15...

Page 19: ...ted on the host The LED blinks at a 50 percent duty cycle which is noticeably longer than the STANDBY BLINK This pattern should begin immediately following powering on the system This status indicates...

Page 20: ...perating within the expected RPM range for a given power management setting The LED lights amber to indicate a fan fault Note The LEDs on the fan modules are not lit amber on initial system power on T...

Page 21: ...e Meaning 1 Ready to Remove blue Off Normal operation Fast blink The system is preparing a disk drive for safe removal but it is not ready yet Steady on The disk drive can be safely removed 2 Service...

Page 22: ...faulty The front REAR PS LED and the front and rear panel Service Required LEDs are also lit if the system detects a power supply fault Off Normal operation 3 AC Present green On The power supply is p...

Page 23: ...pply for safe removal but it is not ready yet Steady on The CRU can be safely removed 3 Service Required amber Off Normal operation Steady on A fault is present in system or a subsystem within the cha...

Page 24: ...5 minutes the capacitor discharges enough so that it cannot light the fault LEDs Fault Remind Power Good LED This green LED lights each time the Fault Remind button is pressed if the capacitor has eno...

Page 25: ...o host Ethernet ports NET0 and NET1 and an SP network management port NET MGT Each of these has two LEDs that indicate link activity and port speed Callout Indicator LED Color State Meaning 1 Link Act...

Page 26: ...26 Oracle Database Appliance Service Manual February 2016...

Page 27: ...ing Oracle Database Appliance Original Version for Service on page 28 Most service procedures are performed on a single appliance component Service procedures that require a single server node to be p...

Page 28: ...escribes how to prepare Oracle Database Appliance original version for servicing If you have Oracle Database Appliance X3 2 Oracle Database Appliance X4 2 or Oracle Database Appliance X5 2 go to Prepa...

Page 29: ...The other server node and the system chassis can remain on Boot disk backplane FRU Cold service server node Can only be removed and replaced when the server node is powered off The other server node...

Page 30: ...instructions marked on the equipment and described in Important Safety Information for Sun Hardware Systems and Oracle Database Appliance Safety and Compliance Guide Ensure that the voltage and freque...

Page 31: ...wing topics in this section to shut down a server node and power off the system chassis Shut Down a Server Node on page 31 Power Off the System on page 33 Shut Down a Server Node You must shut down th...

Page 32: ...n a browser and enter the server node s service processor IP address in the browser s address field b At the log in page type a user name the account must have Reset and Host Control r privileges and...

Page 33: ...ord c Enter the command to shut down the server node For a graceful shutdown type stop SYS The server node shuts down gracefully For an emergency shutdown type stop f SYS The server node shuts down im...

Page 34: ...antistatic wrist straps are included with some options and components Place ESD sensitive components on an antistatic mat The following items can be used as an antistatic mat Antistatic bag used to wr...

Page 35: ...is pull the two latches on the rear of the server node down 1 The latches are marked by green tabs Pull the latches down and away from the rear to the system 3 Slide the server node to the rear and li...

Page 36: ...Middle Section of the System Top Cover To gain access to the Oracle Database Appliance original version power distribution board and the disk midplane board you must remove the middle section of the...

Page 37: ...ove the middle section of the system s top cover remove the captive Phillips screws that secure it to the system Caution Hazardous voltage present Never run the system with the middle section of the s...

Page 38: ...38 Oracle Database Appliance Service Manual February 2016...

Page 39: ...Hot Swappable Components on page 39 Oracle Database Appliance X3 2 X4 2 X5 2 Storage Shelf Hot Swappable Components on page 40 Oracle Database Appliance Original Version Hot Swappable Components on p...

Page 40: ...Oracle Database Appliance X4 2 and Oracle Database Appliance X5 2 for service If you have Oracle Database Appliance original version go to Oracle Database Appliance Original Version Hot Swappable Comp...

Page 41: ...Shelf I O Module on page 45 Replace a Storage Shelf HDD or SSD 1 Locate the failed drive on the front of the chassis Caution Equipment damage Do not remove a drive unless you have an immediate replace...

Page 42: ...e Appliance Service Manual February 2016 Example showing the DE2 24C 5 Open the drive lever on the replacement drive 6 While constantly pushing toward the pivot point of the lever slide the drive full...

Page 43: ...Example showing the DE2 24C Replace a Storage Shelf Power Supply The storage shelf and the storage expansion shelf each have two power supplies Indicators LEDs on the power supplies indicate their op...

Page 44: ...er supply status indicator 4 DC power fail indicator 5 On Off switch 6 AC connector If any of the LEDs 1 4 are amber or if the power supply status indicator does not light replace the power supply 1 E...

Page 45: ...ly 6 Slide the replacement power supply module into the chassis Be careful to not bend the pins 7 Close the lever ejection arms Push the lever fully closed until you hear or feel a click Replace a Sto...

Page 46: ...ce a Storage Shelf I O Module 46 Oracle Database Appliance Service Manual February 2016 Example showing the DE2 24P Example showing the DE2 24C Callout Description 1 I O module 1 top 2 I O module 0 bo...

Page 47: ...e new I O module if it is not already open 5 Slide the new I O module into the disk shelf 6 Reconnect the cables 7 Verify that the new I O module is working correctly After approximately 60 seconds th...

Page 48: ...e following devices are hot swappable Storage and Boot Drives See Servicing Storage Drives and Boot Drives CRU on page 48 Fan modules See Servicing Fan Modules CRU on page 54 Power supplies See Servic...

Page 49: ...k drive bracket An SSD has a smaller footprint inside of the bracket than an HDD Drive Slot Numbers and Types Supported Drive Slot Numbers and Types Supported Drive Slot Numbers and Types Supported Dr...

Page 50: ...boot drives as listed in Oracle ILOM SYS MB RHDD1 SYS MB RHDD0 Remove a Storage Drive 1 Identify the storage drive that you want to remove If a drive has failed its amber Service Required LED will be...

Page 51: ...latch as an ejector Do not bend it too far to the right Caution Equipment damage Always replace a drive with another drive to maintain proper airflow Install Storage Drive 1 Determine the drive slot...

Page 52: ...rive in place 4 Run the fwupdate command and verify that it lists all the disks under the DISKS section Remove a Boot Drive 1 Identify the boot drive that you want to remove The amber Service Required...

Page 53: ...e Using the latch slowly pull the drive straight out of the drive slot not sideways or vertically 2 Do not use much force on the latch when removing the drive Caution Equipment damage Do not use the...

Page 54: ...ue to improper airflow 6 Run the following command to ensure that the OS sees the replacement disk lsscsi v grep ATA 0 0 0 0 disk ATA SEAGATE ST95001N n a dev sda 1 0 0 0 disk ATA SEAGATE ST95001N n a...

Page 55: ...rvice Required LEDs located on each server node REAR HDD PS FAN LED located on the front of each server node Fan Fault Status LED located on the faulty fan module The system over temperature LED for a...

Page 56: ...door swings shut to ensure proper cooling Install a Fan Module 1 Align the fan module in the fan door and slide it into the server node The extender on the side of the fan module pushes the fan door o...

Page 57: ...DD PS FAN LED located on the front of the applicable server node See Server Node Status Indicators on page 17 for more information about system LEDs Servicing Power Supplies CRU Oracle Database Applia...

Page 58: ...FAN LED located on the front of each server node Service Required LED located on the faulty power supply See Server Node Status Indicators on page 17 on page 1 6 for information about these LEDs Remo...

Page 59: ...That Do Not Require System Power Off 59 4 Pull the power supply out of the chassis 2 Install a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the pow...

Page 60: ...e power supply and verify the following The power supply AC Present LED is lit The power supply Service Required LED is off 4 Verify that the following LEDs are off Service Required LEDs located on th...

Page 61: ...service customer replaceable units CRUs for Oracle Database Appliance X3 2 Oracle Database Appliance X4 2 and Oracle Database Appliance X5 2 If you have Oracle Database Appliance original version go t...

Page 62: ...ervicing the Battery Servicing the Battery Servicing Oracle Database Appliance Original Version CRUs This section describes how to service customer replaceable units CRUs for Oracle Database Appliance...

Page 63: ...CIe Cards Mounted on PCIe Riser 3 PCIe Riser 4 Internal HBA PCIe Card 5 Battery Servicing Memory Modules DIMMs CRU Each server node in Oracle Database Appliance original version is provisioned with tw...

Page 64: ...antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 DIMM and CPU Physical Layout Each processor in Oracle Database Appliance original...

Page 65: ...lty DIMMs Note The DDR3 memory modules DIMMs are customer replaceable units CRUs and do not require an Oracle qualified service person for replacement 1 Prepare the server node for service a Attach an...

Page 66: ...hat there is sufficient voltage present in the fault remind circuit to light the fault LEDs If this LED fails to light when you press the Fault Remind button the capacitor powering the fault remind ci...

Page 67: ...the adjacent DIMM is faulty If the DIMM fault LED is off the DIMM is operating properly If the DIMM fault Required LED is on amber the DIMM is faulty and should be replaced 3 To remove the faulty DIMM...

Page 68: ...another DIMM of the same rank size For DIMM replacement instructions see Install DIMMs on page 68 Caution Do not operate the system with an empty DIMM slot If you remove a DIMM you must replace it bef...

Page 69: ...so that P0 and P1 have the same mixture in the same DIMM slots For example in a 1333 MHz system if you replace P0 D0 with a 1600 MHz DIMM you should also replace P1 D0 with a 1600 MHz DIMM The server...

Page 70: ...sh the DIMM into the connector until the ejector tabs lock the DIMM in place If the DIMM does not easily seat into the connector verify that the notch in the DIMM is aligned with the key in the connec...

Page 71: ...e ILOM lists all known faults For example SP faultmgmt Targets 0 SYS MB P0 D2 Properties Commands cd show c To clear the DIMM fault type the following command set SYS MB Px Dn clear_fault_action true...

Page 72: ...t remove the PCIe riser when replacing the motherboard This section includes Remove PCIe Riser From Server Nodes on page 72 Install PCIe Riser in Server Nodes on page 74 Caution These procedures requi...

Page 73: ...e location where PCIe riser is installed is in the open down position 1 If the latch is in the closed position it prevents you from removing the PCIe riser 5 Loosen the three green captive Phillips sc...

Page 74: ...locking bracket is flush with the recess in the riser and is engaging the locking tab For instructions for installing a PCIe card into a PCIe riser see Install PCIe Card in PCIe Riser on page 77 b Low...

Page 75: ...abase Appliance Original Version on page 142 4 Clear PCIe riser faults a Log in to the Oracle ILOM CLI as root b Type show SP faultmgmt Oracle ILOM lists all known faults For example SP faultmgmt Targ...

Page 76: ...CIe card ensure the replacement is identical to the card you are replacing Remove PCIe Card From PCIe Riser 1 Prepare the server node for service a Attach an antistatic wrist strap See Performing Elec...

Page 77: ...ote the location of all cables for reinstallation later 5 Remove the PCIe riser See Remove PCIe Riser From Server Nodes on page 72 6 Remove the PCIe card from the riser a Carefully disconnect the PCIe...

Page 78: ...rver Nodes on page 72 4 Insert the PCIe card into the correct slot on the riser a Press the PCIe card until the locking bracket on the PCIe card is flush with the recessed area on the PCIe riser b Sli...

Page 79: ...the system rear panel d Power on the server node See Powering On Oracle Database Appliance Original Version on page 142 8 Clear the PCIe card fault a Log in to the server node as root using the Oracle...

Page 80: ...wrist strap See Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 b Remove the server node from the system Power is removed from the server node when you remove it from...

Page 81: ...s the latch push in toward the connector and then pull out to remove the cable c Grasp the PCIe card and lift it up and out of the server node 2 d Place the PCIe card on an antistatic mat Install Prim...

Page 82: ...metal bracket that is provided with the system e Reconnect the cables to the PCIe card that you disconnected during the removal procedure 2 3 Return the server node to operation a Install the server...

Page 83: ...ou handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Performing Elec...

Page 84: ...gured to synchronize with a network time server using the Network Time Protocol NTP the Oracle ILOM clock is reset as soon as the server node is powered on and connected to the network Otherwise proce...

Page 85: ...Node Power Off 85 See Install Server Node Top Cover on page 139 b Install the server node into the system See Install Server Node Into System Chassis on page 140 c Power on the server node See Poweri...

Page 86: ...86 Oracle Database Appliance Service Manual February 2016...

Page 87: ...e X5 2 If you have Oracle Database Appliance original version go to Servicing Oracle Database Appliance Original Version FRUs on page 94 Only Oracle authorized service personnel should service FRU com...

Page 88: ...e correct System_Identifier and TLI information in the system is important for the correct operation of the Oracle Database Appliance software and for warranty service System_Identifier This is an Ora...

Page 89: ...ystem_Identifier Information on page 89 Update Disk Backplane or System FRU TLI Information on page 91 Update System_Identifier Information Perform the following steps to update the System_Identifier...

Page 90: ...es Firmware BIOS Properties health OK health_details open_problems_count 0 type Rack Mount model ODA X3 2 part_number 12341003 2 1 serial_number 5678FM0001 component_model SUN FIRE X4170 M3 component_...

Page 91: ...cle Database Appliance TLI information enter the following command setsvcid The setsvcid command obtains backup TLI information stored in the system and displays it for confirmation For example on Ora...

Page 92: ...top left of the server see Updating System_Identifier and or FRU ID Information for a Replacement Motherboard or Disk Backplane on page 88 The following message is displayed Writing fruid SYS DBP0 Yo...

Page 93: ...red and the component Service Required indicator will turn off This is the default behavior for all components that have an embedded FRU serial number in the component firmware For replaced components...

Page 94: ...Boot Disk Backplane FRU on page 103 Servicing the Power Distribution Board FRU on page 105 Servicing the Disk Midplane Module FRU on page 109 Servicing the Disk Midplane Module HDD Cable FRU on page...

Page 95: ...Removing the Server Node Top Cover on page 35 2 Remove the air duct a From the rear of the server node grasp the middle rear of the air duct with your right hand and lift it up to a 45 degree angle 1...

Page 96: ...ket 2 c Carefully lower the air duct to its closed position with particular attention given to the SAS cables 1 Ensure that the openings on each side of the air duct fit around the cables and not on t...

Page 97: ...hen you remove it from the system See Removing Server Nodes From the System Chassis on page 34 c Remove the server node top cover See Removing the Server Node Top Cover on page 35 d Remove the air duc...

Page 98: ...ckwise two full turns then turn the other screw two full turns and keep alternating between the two screws until they are removed 2 e Twist the heatsink slightly to break the grease seal then lift it...

Page 99: ...mponents g Disengage the CPU release lever by pushing down and moving it to the side away from the CPU and then rotating the lever upward 3 h Raise the pressure frame on the CPU to the open position 3...

Page 100: ...tall Processor CPU 1 Attach an antistatic wrist strap See Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 2 Unpack the replacement CPU The CPU replacement kit includes...

Page 101: ...the release lever by rotating it downward and slipping it under the catch 4 d Ensure that there is no debris on the top of the CPU die e Use the syringe supplied with the new or replacement CPU to app...

Page 102: ...tall the server node into the system See Install Server Node Into System Chassis on page 140 d Power on the server node See Powering On Oracle Database Appliance Original Version on page 142 5 Clear t...

Page 103: ...u follow antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 This section includes Remove Boot Disk Backplane on page 103 Install Boot...

Page 104: ...isk backplane on an antistatic mat Install Boot Disk Backplane 1 Install the boot disk backplane a Position the boot disk backplane on the rear mounted disk drives assembly and install and tighten the...

Page 105: ...cribed in Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 Do not touch the components along their connector edges Caution Equipment damage Remove all power from the sy...

Page 106: ...Section of the System Top Cover on page 36 4 Remove the power distribution board a Disconnect the ribbon cable connector on the power distribution board 1 The ribbon cable is located between the powe...

Page 107: ...d Lift the power distribution board out of the system chassis 4 and place it on the antistatic mat Install Power Distribution Board 1 Install the power distribution board into the system chassis a Lo...

Page 108: ...power connectors on the disk midplane module and slide the power distribution board forward until the connectors seat d To secure the power distribution board to the system use the holes in the system...

Page 109: ...rconnects the front disk drives to the server nodes the front indicator modules and the power distribution board PDB The disk midplane board is a FRU and can only be replaced by an Oracle qualified se...

Page 110: ...pplies from the system See Remove a Power Supply on page 58 e Attach an antistatic wrist strap See Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 2 Remove all of the...

Page 111: ...Before you can remove the side wall cover you must remove the middle section of the system top cover 6 Remove the power distribution board See Remove Power Distribution Board on page 105 7 Remove the...

Page 112: ...the disk drive cage 2 d To remove the disk midplane module from the system chassis lift the board up about 0 25 inches 6 35 mm to clear the standoffs that hold it in place 3 To remove the board you m...

Page 113: ...installed over them b Lower the disk midplane module in the system chassis 1 c Position the disk midplane module against the disk drive cage tilting the top slightly forward so that it fits over the...

Page 114: ...ion board into the system See Install Power Distribution Board on page 107 3 Position the side wall cover into the chassis and tighten the two captive Phillips screws to secure the side wall cover to...

Page 115: ...e Database Appliance original version HDD cable connects the power distribution board to the disk midplane module The disk midplane module HDD cable is a FRU and can only be replaced by an Oracle qual...

Page 116: ...d Attach an antistatic wrist strap See Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 2 Remove the middle section of the system top cover See Removing the Middle Sec...

Page 117: ...nal version front indicator panels contain the LEDs and indicators on the front of the system Each server node has its own front indicator panel which sits behind the ears on the system chassis The fr...

Page 118: ...ation on racking the system chassis d Attach an antistatic wrist strap See Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 2 Remove the adjacent disk drives 1 Be sure...

Page 119: ...RUs 119 6 Disconnect the ribbon cables from the indicator panel you wish to change 5 7 Remove the screw that holds the indicator panel to the ear bezel 6 Make sure you remove the correct indicator pan...

Page 120: ...Phillips screw to attach the new indicator panel to the ear bezel 1 2 Connect the ribbon cable to the indicator panel 2 3 Place the ear bezel on the chassis 3 4 Fasten the four Phillips screws inside...

Page 121: ...apter 5 Servicing FRUs 121 Use the marks to ensure that you return each drive to its original bay 7 Return the system to operation a Reinstall the system into the rack See the Oracle Database Applianc...

Page 122: ...the component to fail To avoid damage ensure that you follow antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 The following topics...

Page 123: ...ge 35 2 Disconnect the fan power cables and remove them from the server node Install Fan Power Cables 1 Reconnect the fan power cables 2 Return the server node to operation a Install the server node t...

Page 124: ...ry HBA PCIe Card on page 126 Install PCIe Card Cables for Secondary HBA PCIe Card on page 127 Remove PCIe Card Cables From Primary HBA PCIe Card 1 Prepare the server node for service a Attach an antis...

Page 125: ...e that there are two sets of connectors on the motherboard Be sure to connect the cables to the connector on the right in each set looking at the connectors from the rear of the server node b Position...

Page 126: ...on page 34 b Remove the server node from the system Power is removed from the server node when you remove it from the system See Removing Server Nodes From the System Chassis on page 34 c Remove the s...

Page 127: ...he motherboard 2 The Secondary HBA PCIe Card sits in the top slot on the PCIe riser PCIe slot 2 Notice that there are two sets of connectors on the motherboard Be sure to connect the cables to connect...

Page 128: ...llowing topics are covered in this section Remove SAS Expander Cable on page 128 Install SAS Expander Cable on page 129 Remove SAS Expander Cable 1 Prepare the server node for service a Attach an anti...

Page 129: ...the SAS expander cable a Reconnect the SAS expander cable connectors to the motherboard 2 b Position the server node s front cover onto the server node and tighten the three green captive Phillips scr...

Page 130: ...chnician The following topics are covered in this section Remove Boot Disk Backplane Cables on page 130 Install Boot Disk Backplane Cables on page 131 Remove Boot Disk Backplane Cables 1 Prepare the s...

Page 131: ...ower cable and HDD cables to the boot disk backplane 2 b Reconnect the power cable and HDD cables to the motherboard 1 2 Return the server node to operation a Install the server node top cover See Ins...

Page 132: ...motherboard in place to Oracle for repair or replacement The motherboard assembly is a FRU and can only be replaced by an Oracle qualified service technician Caution Equipment damage These procedures...

Page 133: ...e Performing Electrostatic Discharge and Antistatic Prevention Measures on page 34 b Remove the server node from the system Power is removed from the server node when you remove it from the system See...

Page 134: ...Remove a Boot Drive on page 52 Boot disk drive backplane Remove Boot Disk Backplane on page 103 Memory modules DIMMS Remove Faulty DIMMs on page 65 PCIe riser and attached PCIe cards Remove PCIe Riser...

Page 135: ...Ie card data cables See Servicing the PCIe Card Cables FRU on page 124 Caution Equipment damage The disk drive data cables are delicate Handle them carefully Boot disk backplane cables See Servicing t...

Page 136: ...136 Oracle Database Appliance Service Manual February 2016...

Page 137: ...ing Oracle Database Appliance Original Version to Operation on page 139 Note The links in the following table take you to instructions outside of the Oracle Database Appliance library to the Sun Serve...

Page 138: ...rds now 2 Power on the storage shelf and storage expansion shelf if one is present by switching the power supply On Off button on each power supply to the On position The disks begin to initialize and...

Page 139: ...Returning Oracle Database Appliance X3 2 X4 2 X5 2 to Operation on page 137 Installing the Server Node Top Cover on page 139 Installing a Server Node Into the System Chassis on page 140 Powering On O...

Page 140: ...e server node until it seats 2 Installing a Server Node Into the System Chassis If you removed a Oracle Database Appliance original version server node from the chassis perform the following procedure...

Page 141: ...erver node in the system chassis grasp both release latches one on each side of the server node and push them upward simultaneously to the closed position 3 Caution Equipment damage Always use the rel...

Page 142: ...erviced Once plugged in the server node should go into the standby power state The SP status LED on the front panel of the server node lights green and goes from slow blink to steady on The Power OK L...

Page 143: ...ILOM web interface a Open a browser and enter the server node s service processor IP address in the browser s address field b At the log in page type a user name the account must have Reset and Host...

Page 144: ...t name with Reset and Host Control r privileges and sp_ip_address is the IP address of the server node service processor b When prompted enter the user account password c Enter the command to power on...

Page 145: ...se with your server node These tools include lights out management of the system service processor recovery power on self test POST U Boot tests or Pc Check tests as well as hardware LEDs that indicat...

Page 146: ...ystem CPUs memory and motherboard I O bridge integrated circuits Default BIOS Power On Self Test POST Events on page 151 BIOS POST F1 and F2 Errors on page 153 U Boot Initializes and test aspects of t...

Page 147: ...P hangs then use the SP reset button as described in the following table ODA Original Version ODA X3 2 ODA X4 2 ODA X5 2 1 Find the SP reset button on the rear of the system next to the power supply a...

Page 148: ...148 Oracle Database Appliance Service Manual February 2016...

Page 149: ...y settings unless prompted to do so by Oracle Service personnel Oracle Database Appliance X3 2 X4 2 X5 2 BIOS Utility on page 149 Oracle Database Appliance Original Version BIOS Utility on page 151 Or...

Page 150: ...Using BIOS for Resource Allocation Common BIOS Setup Utility Tasks Common BIOS Setup Utility Tasks Common BIOS Setup Utility Tasks BIOS Setup Utility Menu Options This section describes the BIOS util...

Page 151: ...cle Service The following topics are included BIOS Booting and Setup on page 151 Configuring Support for TPM on page 158 Configuring SP LAN Settings on page 164 Configuring Option ROM Settings in BIOS...

Page 152: ...nd the boot block is not corrupted No System restart System boot is initiated Yes Initiated by hard reset Boot process is started by hard reset Yes Memory initialization Memory sizing is occurring Sys...

Page 153: ...rror Press F1 to continue Check the SP event log in Oracle ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 QPI x Error Please Check SP Log for more Details IOH error Press F1 to...

Page 154: ...ote These type of error messages display when the BIOS is attempting to configure IDE ATAPI devices in POST Timer Error 8254 timer error Press F1 to continue Check the SP event log in Oracle ILOM for...

Page 155: ...with system hardware S M A R T error on the drive S M A R T device error Press F1 to continue Check the SP event log in Oracle ILOM for more details Note Self Monitoring Analysis and Reporting Techno...

Page 156: ...tility See BIOS Security Menu Screen on page 175 for more information Caution Data loss You should not perform this procedure unless instructed to do so by Oracle Service Reset BIOS Password and Clear...

Page 157: ...em See Installing a Server Node Into the System Chassis on page 140 c Power on the server node See Powering On Oracle Database Appliance Original Version on page 142 When the server node powers on and...

Page 158: ...nterface NET0 NET1 BIOS NET0 NET1 Oracle Linux eth0 eth1 The order in which the BIOS detects the Ethernet ports during boot time and the corresponding drivers that control those ports are listed below...

Page 159: ...in BIOS Chapter 8 Server Node Basic Input Output System BIOS 159 When BIOS is started the main BIOS Setup Utility top level System Overview screen appears 2 In the BIOS Setup Utility screen select the...

Page 160: ...Configure TPM Support in BIOS 160 Oracle Database Appliance Service Manual February 2016 The Advanced Settings screen appears 3 In the Advanced Settings screen select Trusted Computing and press Enter...

Page 161: ...screen select the TCG TPM Support A pop up dialog box appears 5 In the pop up dialog box set the TCG TPM Support option to Yes and click OK Note Even if the TCG TPM Support was already set to Yes in...

Page 162: ...hows that the TCG TPM Support setting has changed to Yes Note In the above screen the Execute TPM Command setting shows the default Don t Change 6 In the Trusted Computing screen select the Execute TP...

Page 163: ...the changes and exit the BIOS Setup Utility 9 To verify that TPM support is configured do the following a Reboot the server node b To enter the BIOS Setup Utility press the F2 key while the system is...

Page 164: ...Configuring SP LAN Settings You can assign an IP address for the Oracle Database Appliance original version server node SP from the BIOS Setup Utility on the IPMI LAN configuration menu Alternatively...

Page 165: ...navigate to the Advanced menu 3 In the Advanced menu select IPMI Configuration 4 In the IPMI Configuration menu select LAN Configuration The LAN Configuration screen appears 5 In the LAN Configuration...

Page 166: ...ROM Settings 1 Access the BIOS Setup Utility menus For instructions see Accessing the BIOS Setup Utility Menus on page 167 2 In the BIOS Setup Utility menus use the arrow keys or Tab key to navigate t...

Page 167: ...Q Access the BIOS Setup Utility if there is an error during the boot process F2 Ctrl E Enter BIOS Setup Utility when the system has completed the power on self test POST F7 Ctrl D Discard changes but...

Page 168: ...ess BIOS Setup Utility Menus 1 Power on or power cycle the server node 2 The following information appears on the screen 3 To enter the BIOS Setup Utility do the following a Wait for the last line of...

Page 169: ...he top level screen for that menu option appears 6 To select an option on a top level screen use the up and down arrow keys to scroll up and down the options presented Only options that can be modifie...

Page 170: ...S setup utility screens It includes the following sections BIOS Setup Utility Screen Overview on page 170 BIOS Main Menu Screen on page 172 BIOS Advanced Menu Screen on page 173 BIOS PCI Menu Screen o...

Page 171: ...n page 173 PCI Configure the system to clear NVRAM during system boot BIOS PCI Menu Screen on page 174 Boot Configure the boot device priority storage drives and boot disk drives BIOS Boot Menu Screen...

Page 172: ...racle Database Appliance Service Manual February 2016 BIOS Main Menu Screen The Oracle Database Appliance original version BIOS Main screen provides general product information including BIOS processo...

Page 173: ...Input Output System BIOS 173 BIOS Advanced Menu Screen The Oracle Database Appliance original version BIOS Advanced screen provides detailed configuration information for the CPU memory IDE Super IO...

Page 174: ...Menus 174 Oracle Database Appliance Service Manual February 2016 BIOS PCI Menu Screen The Oracle Database Appliance original version BIOS PCI screen enables you to configure the server node to clear...

Page 175: ...ty storage drives and the DVD ROM drive BIOS Security Menu Screen The Oracle Database Appliance original version BIOS Security screen enables you to set or change the supervisor and user passwords The...

Page 176: ...u Screen The Oracle Database Appliance original version BIOS Chipset screen enables you to set the chipset parameters BIOS Exit Menu Screen The Oracle Database Appliance original version BIOS Exit opt...

Page 177: ...o scroll up and down the BIOS Exit options 2 Press Enter to select the option A confirmation dialog box appears that enables you to save the changes and exit the Setup Utility or cancel the exit optio...

Page 178: ...178 Oracle Database Appliance Service Manual February 2016...

Page 179: ...Menu screen ODA original version 170 common tasks ODA X3 2 X4 2 X5 2 150 Exit Menu screen ODA original version 170 I O menu options ODA X3 2 X4 2 X5 2 150 LAN settings ODA original version 164 legacy...

Page 180: ...ODA original version 97 fault LEDs ODA original version 24 installing ODA original version 100 population rules ODA original version 64 removing ODA original version 97 servicing ODA original version...

Page 181: ...nal version 55 installing ODA original version 56 59 LEDs ODA original version 20 removing ODA original version 55 replacing in server node ODA original version 54 server node ODA X3 2 X4 2 X5 2 39 fa...

Page 182: ...iginal version 80 heatsink cleaning ODA original version 97 host bus adapter HBA cables installing in primary HBA ODA original version 125 installing in secondary HBA ODA original version 127 removing...

Page 183: ...s ODA X3 2 X4 2 14 ODA X5 2 11 storage shelf back panel ODA X3 2 X4 2 16 ODA X5 2 13 storage shelf front panel ODA X3 2 X4 2 12 15 M memory See DIMMs motherboard updating TLI information after replace...

Page 184: ...rsion 57 replacing in storage shelf ODA X3 2 X4 2 43 server node ODA X3 2 X4 2 X5 2 39 status indicators ODA original version 21 power on self test POST 145 power on self test POST events ODA original...

Page 185: ...ginal version 109 disk midplane module HDD cable ODA original version 115 front indicator panels ODA original version 117 ODA X3 2 X4 2 X5 2 87 HBA SAS cables ODA X3 2 X4 2 X5 2 87 hot and cold servic...

Page 186: ...sion 21 Ethernet ports ODA original version 25 fans ODA X3 2 X4 2 14 ODA X5 2 11 fans status ODA original version 20 Fault Remind Power Good ODA original version 24 general status ODA X3 2 X4 2 14 ODA...

Page 187: ...ntifier updating for motherboard 89 system_identifier updating after motherboard replacement ODA X3 2 X4 2 X5 2 88 T TLI updating after motherboard or disk backplane replacement ODA X3 2 X4 2 X5 2 88...

Page 188: ...188 Oracle Database Appliance Service Manual February 2016...

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