Oracle Database Advanced Security 10g Release 1, Administrator'S Manual

Page: 443 / 518

Troubleshooting Entrust In Oracle Advanced Security
Entrust-Enabled SSL Authentication F-15
Action: Ensure that the location of the Entrust initialization file is specified in
the
WALLET_LOCATION
parameter in the
sqlnet.ora
file on the client.
Error Messages Returned When Running Entrust on Windows Platforms
You may encounter the following error messages if you are running Entrust on a
Windows platform.
The software authentication failed. (error code - 162).
Cause: Due to a known FIPS mode incompatibility, Entrust logins may fail and
return this error message.
Action: Contact Entrust support to resolve this issue.
Algorithm self-test failed. (error code - 176).
Cause: Due to a known symbol conflict between Entrust and Oracle libraries,
Entrust login may fail and return this error message.
Action: Contact Entrust support to resolve this issue.
TNS-12560: TNS protocol adapter error
TNS-00558> Entrust Login Failed
ORACLE SERVER (host_name)
This error may occur in the
listener.log
file on the server when you attempt to log
in to Entrust.
Cause:
If you configure the client by making the following recommended
changes:
■
Remove the
.ual
file
■
De-install the Server Login
■
Specify the Entrust initialization file location in the
SSL_ENTRUST_INI_
FILE
parameter in the client
sqlnet.ora
file
then the server may not be able to authenticate the client when you enter the
following command:
sqlplus/@net_service_name
See Also:
■
"Configuring Entrust on a UNIX Client" on page F-8
■
"Configuring Entrust on a Windows Client" on page F-9