
Tip
Need to check something? Use these shortcuts:
CHECK MY BALANCE
Use the My Optus App, text
BAL
to
9999
or call
555
CHANGE MY PLAN, SWAP MY SIM or ACCESS
OTHER SERVICES
Text
MENU
to
9999
CHECK VOICEMAIL
To set up and access, call
321
GET HELP or SET UP INTERNET/MMS
Head to
optus.com.au/support
or call
1300 555 002
I NEED A TRANSLATOR
Call
131 450
to speak to Optus via a translator
The details
To request the barring of all premium SMS and MMS services
go to
optus.com.au/premiumsms
Emergency calls to
000
are free; you don’t need credit.
Your ID may need to be verified by the government DVS
(Document Verification Service) so it will need to be current
and valid.
To learn more about your privacy at Optus,
visit
optus.com.au/privacypolicy
For more details about your Prepaid plan, visit
optus.com.au/CIS
and
optus.com.au/standardagreements