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MAKE SURE YOU HAVE THESE 

BITS AND BOBS HANDY

ON YOUR MARKS,

GET SET...

...

GO!

DON’T JUMP THE GUN! 

YOU NEED TO READ THIS BEFORE STARTING YOUR INSTALL.

HAS NBN FINISHED THE JOB?

In most cases, NBN will activate your Connection Box during installation. 
However, sometimes it takes a little longer, so it’s a good idea to ask 
your NBN technician to confirm the status before they leave. 

If you attempt your Self Install before the Connection Box is active, 
the lights on your Optus WiFi Modem won’t flash (as described in 
Step 1, Part 4). If this is the case, just leave your modem connected. 
Once the Connection Box is activated, your modem will complete 
Step 1 automatically. When the modem lights have come on you  
can march on to Step 2.

If your NBN Connection Box has been inactive for more than three 
hours, give us a call on 

1300 300 427

 to check the status.

TRANSFERRING PHONE NUMBERS 

If you are transferring your phone number to Optus from another 
carrier, it may take a day or two to complete if you started your  
self install outside the standard hours of 8.30am–4.45pm,  
Monday to Friday AEST. 

You will be able to make calls once your modem is activated, 
however, you won’t be able to receive calls to this number until  
the transfer is complete. 

So to avoid any interruption, we recommend you stick to stardard hours. 
Otherwise, we’ll flick you an SMS to let you know when it’s back on deck.

NBN WIFI MODEM

ADSL      PHONE

LINE

ETH1

RESET

DSL

ETH2

ETH3

ETH4

PWR

2

1

IMPORTANT INFORMATION FOR NBN CUSTOMERS: Equipment supplied requires mains power which may not  
be suitable if you have a serious illness or condition, require disability services, have a back to base alarm,  
or require an uninterrupted telephone line, in which case, please give us a shout to discuss other options.

PHONE CABLE 

(Again, only if you’re  
connecting your home phone)

ADSL      PHONE

LINE

ETH1

RESET

DSL

ETH2

ETH3

ETH4

PWR

2

1

ETH1

RESET

DSL

ETH2

ETH3

ETH4

PWR

2

1

YOUR OPTUS WELCOME LETTER

WIFI INFORMATION CARD

T

WIFI NETWORK NAME

PASSWORD

ADSL2+ LINE FILTER

(AKA bit you won’t need if 
you have access to the NBN)

ADSL       PHONE

LINE

ETH1

RESET

DSL

ETH2

ETH3

ETH4

PWR

2

1

POWER ADAPTER

ADSL      PHONE

LINE

ETH1

RESET

DSL

ETH2

ETH3

ETH4

PWR

2

1

ETHERNET CABLE   2

(You’ll only need the yellow one if you want to hook 
up your computer directly)

ADSL      PHONE

LINE

ETH1

RESET

DSL

ETH2

ETH3

ETH4

PWR

2

1

http://10.1.1.1/

USERNAME

PASSWORD

WiFi

INSTALLATION GUIDE

(The thing you’re reading)

Heads-up: 

This modem will replace  

your existing modem (if you have one).

Summary of Contents for NBN

Page 1: ...IN THIS GUIDE YOU WILL LEARN HOW TO CONNECT TO THE NBN IN NO TIME THE INCREDIBLY EASY GUIDE TO INSTALLING YOUR NBN WiFi MODEM ...

Page 2: ...EST You will be able to make calls once your modem is activated however you won t be able to receive calls to this number until the transfer is complete So to avoid any interruption we recommend you stick to stardard hours Otherwise we ll flick you an SMS to let you know when it s back on deck NBN WIFI MODEM ADSL PHONE LINE ETH1 RESET DSL ETH2 ETH3 ETH4 PWR 2 1 IMPORTANT INFORMATION FOR NBN CUSTOM...

Page 3: ...NBN Connection Box and your Optus Welcome Letter it tells you which ports on the NBN Connection Box to use to complete this step To remove the cover from your NBN Connection Box press the two clips at the base upward Pull the base of the cover out away from the wall then up and remove it completely Plug the Power Adapter into a power point and the other end into your modem Switch both on Time for ...

Page 4: ...wastescheme to find one close to you and get rid of your old modem and computer equipment responsibly Now doesn t that feel good STEP 3 CONNECT TO YOUR SHINY NEW MODEM USING CABLES RECOMMENDED To use your connection to its full potential you should connect using Ethernet Grab the Ethernet cable with yellow connectors Connect one end of the cable to the yellow Ethernet Port on your shiny new modem ...

Page 5: ...ED OUT YOUR TASK SPLENDIDLY BUT IN CASE YOU NEED A LITTLE HELP HAVE FORGOTTEN YOUR PASSWORD OR JUST WANT TO FIND OUT MORE CALL OUR TECHNICAL SUPPORT TEAM ON 1300 300 427 OR GO TO OPTUS COM AU HELPME OPTUS17744 1404791 DIY 02 14 ...

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