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O P T I M U M
G 2 .1 S E C O N D G E N E R A T I O N
T R O U B L E S H O O T I N G
P R O B L E M
S O L U T I O N
It’s not working!
Check that the blender is plugged into the outlet and that the
power is on.
My blender stopped working
half way through blending...
Your blender may have overheated. When blending thick
ingredients (dates, nut butters, etc.) the appliance must be used
at the highest speed. Allow the machine to cool down for 30-45
minutes before turning it back on.
During blending, the
contents do not appear to
be moving.
The blending jug may be over-loaded or there may be a trapped
air bubble. You can carefully remove the lid and try adding more
liquid or reducing the quantity of ingredients in the jug.
Why is my jug cloudy or
stained? How can I clean it?
The minerals from fruits and vegetables, such as leafy greens,
can cause a film to build up on the inside of the blending jug.
Follow the instructions for a deep cleaning on Page 7.
My blender is emitting a
strong electrical smell.
The smell will dissipate after a few uses and the lubricants will
wear off after 20-50 cycles.
