Troubleshooting
Problem
Remedy actions
Switcher will not
operate
Make sure the 12V power is plugged in the back of the unit.
Check to see if the power LED light is on.
No picture (or
signal)
or Poor picture
1. If you are using copper based DVI cable, overall length of the
cables (length of the cables from video source to switch and length
of the cable from switch to display) should not exceed 20ft.
Exceeding 20ft. with copper based cables will result in no or poor
picture quality. To extend beyond 20ft, please use fiber optical DVI
extension cables such as
Opticis
OC cables.
2. If you are using computers, try other refresh rate settings. Most
HDTVs have refresh rate of 48Hz and computer
’s video cards are
usually set at higher refresh rate. Try lower refresh rates.
3. Turns off all equipments (video source, switch and HDTV) and
restart all equipments.
1-9 Troubleshooting
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Opticis Locations
Opticis Co., Ltd.
#501 Byucksan Technopia, 434-6,
Sangdaewon-Dong, Chungwon-Ku,
Sungnam City, Kyungki-Do,
462-120, South Korea
Tel:
+82 (31) 737-8033
Fax:
+82 (31) 737-8079
For order support, please contact your Distributor or Reseller.
For technical support, check with the with the Opticis web site www.opticis.com or
contact [email protected]
