OPTICAL SYSTEMS DESIGN
DOC ID: 10102908
OSD730 OPERATOR MANUAL
Page 17
4.
WARRANTY
Thank you for purchasing equipment designed, manufactured and serviced by Optical Systems Design (OSD).
OSD warrants that at the time of shipment, its products are free from defects in material and workmanship and
conforms to specifications. Our Warranty conditions are outlined below:
4.1
WARRANTY PERIOD
For warranty period, please call your local OSD distributor.
4.2
ALL REPAIRS
Optical Systems Design reserves the right to repair or replace faulty modules/units. Please obtain a “Return
Material Authorisation” number form and number before returning goods.
Goods must be returned to Optical Systems Design, Warriewood or its nominated authorised representative, for
all repairs in adequate packing material.
4.2.1
WARRANTY REPAIRS
Return shipments to OSD shall be at customer's expense and freight back to the customer will be at OSD
expense.
4.2.2
OUT-OF-WARRANTY REPAIR
OSD reserves the right to repair or replace any faulty goods. Freight costs and insurance for both journeys are
met by the user. All equipment repaired by OSD will have a 3 Month Warranty from the date of dispatch.
4.2.3
SITE REPAIR
By agreement site repairs may be undertaken for which out of pocket, hotel and travel expenses will be charged.
4.3
EXCLUSIONS
This warranty does not apply to defects caused by unauthorised modifications, misuse, abuse or transport damage
to the equipment. All modifications to OSD’s standard product will need written authorisation and will be
charged at normal repair rates. All modifications are to be carried out by OSD Technicians. Warranty will lapse
if unauthorised removal and/or tampering with serial number and/or repair labels occurs.