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6. Appendix.
6.1 Troubleshooting
Problem
Solution
No display LED on the front panel.
No power supply.
Power cord plug in correctly.
No picture.
Ensure that the receiver is switched on.
Check connection and correct.
Check channel and video output and correct.
Poor picture quality.
Check the signal level, if it is low.
Check that the RF cable is properly connected.
No sound.
Check the volume level of the TV and receiver.
Check the mute status of the TV and receiver.
Check the connection of audio cable.
Remote control does not operate.
Point remote control directly towards the receiver.
Check and replace batteries.
Check that nothing blocks the front panel.
Service is not running or scrambled.
Check that the smart card is appropriate for the selected service.
You have forgotten your secret PIN
code.
Refer to change PIN code of this user’s manual.