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Trouble Shooting

 

20                                               

DS-I 1-3k UPS User Manual                                         

 

20 

Warn: 

Bypass 

voltage abnormal 

Bypass  voltage  is  out 

of  bypass  range  or  is 

off 

Check if utility power is indeed out of 

range.   

24 

Warn: Bypass over 

load 

Load is on bypass and 

is overload 

Remove  some  loads  to  ensure  that 

total loads is less than 95% of rated 

capacity 

26 

Warn: 

Bypass 

overload timeout 

Load is on bypass and 

overload. 

Overload 

time is longer than the 

overload  capacity  of 

bypass. 

UPS 

will 

shutdown  output  and 

loads will loss power. 

Remove  some  loads  and  restart 

UPS  again.  When  UPS  is  working 

normally, turn on loads one by one. 

30 

Warn: 

Transfer 

times  over  limit  in 

1 hour 

Transfer 

times 

between  inverter  and 

bypass  is  over  5  in 

recent  1  hour.  UPS 

works in bypass mode. 

Check  if  output  is  overload  or  some 

loads  are  shorted.  Remove  the 

failure  loads  and  restart  the  UPS  or 

wait 

for 

starting 

inverter 

automatically. 

32 

Warn: 

output 

shorted 

Something shorted 

Please  remove  all  loads  from  UPS 

output.  Check  if  UPS  output  is 

shorted.  If  not,  please  check  all 

loads. 

34 

Warn: 

End 

of 

discharge 

UPS  works  in  battery 

mode  for  long  time 

after utility failure. UPS 

output  will  be  off  until 

utility power is on. 

Please  save  your  data  when  UPS 

alarm “utility fail” 

38 

Warn:  Battery  test 

failure 

Battery capacity  is low 

or load is low. 

Please ensure that battery voltage is 

higher  than  36VDC  and  the  load  is 

more than 30%. 

47 

Fault: 

Rectifier 

fault 

Bus  over  voltage,  bus 

unbalance, 

rectifier 

starting  failure,  bus 

under  voltage,  input 

fuse is off 

Please  contact  with  distributer  or 

service center. 

Summary of Contents for DS-I Series

Page 1: ...User s Guide DS I Durable Series 1 3KVA ...

Page 2: ...wing precautions should be observed before replacing the battery Wear rubber gloves and boots Remove rings watches and other metal objects Use tools with insulated handles Do not lay tools or other metal objects on the batteries If the battery is damaged in any way or shows signs of leakage contact your local representative immediately Do not dispose of batteries in a fire The batteries may explod...

Page 3: ... 3 6 Battery 6 3 7 Dynamic Bypass 6 4 Product Specification and performance 7 4 1 Model Description 7 4 2 Product Specification and Performance 7 5 Installation 9 5 1 Unpacking and Inspection 9 5 2 Connect Input Output Power 9 5 3 Operating procedure for connecting the long backup time model UPS with the external battery 10 6 Controls and Indicators 12 7 Operation 16 7 1 Operation Mode 16 8 Batter...

Page 4: ...Replacement Procedures 18 10 Trouble shooting 19 10 1 Checking UPS status 19 10 2 Adjust the factors caused the problem 19 Annex A Intelligent Slot 23 Annex B EPO External Battery Pack 24 Annex C Rated Parameters Setting 25 ...

Page 5: ...ve substance This UPS contains no user serviceable parts except the internal battery pack The UPS on off push buttons do not electrically isolate internal parts Under no circumstance attempt to gain access internally due to the risk of electric shock or burn Do not continue to use the UPS if the panel indications are not in accordance with these operating instructions or the UPS performance alters...

Page 6: ... spikes and complete power failure that may interrupt computer operations cause data loss and even damage equipment The UPS protects equipment from these disturbances The UPS is a compact on line UPS An on line UPS continuously conditions and regulates its output voltage whether utility power is present or not It supplies connected equipment with clean sine wave power Sensitive electronic equipmen...

Page 7: ...Introduction DS I 1 3k UPS User Manual 1 2 3 4 7 8 5 6 9 10 220 230 240V DS2000I 1 2 3 4 5 6 7 8 11 10 9 220 230 240V DS3000I 110 120V DS2000 3000I Fig 2 Rear View ...

Page 8: ...surge protection slot 6 Input socket 2x0V 1KVA IEC C14 2K 3K IEC C20 1x0V DS1000I IEC C14 DS1500 2000I NEMA 6 20P 7 Network surge protection 8 Output Socket 2x0V DS1000 2000I IEC320 4 DS3000I IEC320 4 Terminal 1x0V DS1000I 4 NEMA DS2000 3000I 8 NEMA 9 External battery port Optional for Long Back up model 10 Battery ground 11 Output terminal ...

Page 9: ...used by the UPS is near ideal Extracting this sine wave input current achieves two objects The utility power is used as efficiency as possible by the UPS The amount of distortion reflected on the utility is reduced This results in cleaner power being available to other devices in the building not being protected by the UPS 3 3 Inverter In normal operation the inverter utilize the DC output of the ...

Page 10: ...cid batteries inside To maintain battery design life operate the UPS in an ambient temperature of 15 25 C 3 7 Dynamic Bypass The UPS provides an alternate path for utility power to the connected load in the unlikely event of a UPS malfunction Should the UPS have an overload over temperature or any other failure condition the UPS automatically transfers the connected load to bypass Bypass operation...

Page 11: ... 11A max 16A max Battery Voltage 36VDC 72VDC 96VDC Current 35A max 35A max 37A max Output Voltage 200V 208V 220V 230V 240V Current 5 4 8 4 5 4 3 4 2A 10 9 6 9 8 6 8 4A 15 14 4 13 5 12 9 12 6A Dimension W D H mm 144 353 222 190 374 336 190 426 336 Weight kg 12 21 26 General Specification 1X0V Model DS1000I DS2000I DS3000I Power Rating 800VA 720W 1 5KVA 1 35KW 2KVA 1 8KW Frequency Hz 50 60 50 60 50 ...

Page 12: ...t Temperature Humidity Altitude Storage temperature 0 C 40 C 95 1000m 20 C 70 C NOTICE If the UPS is installed or used in a place where the altitude is above than 1000m the output power must be de rated in use please refer to the following Altitude M 1000 1500 2000 2500 3000 3500 4000 4500 5000 De rating Power 100 95 91 86 82 78 74 70 67 Output Voltage Regulation Power Factor Frequency tolerance D...

Page 13: ...re not blocked so as to ensure good ventilation 3 Condensation to water drops may occur if the UPS is unpacked in a very low temperature environment In this case it is necessary to wait until the UPS is fully dried inside out before proceeding installation and use Otherwise there are hazards of electric shock 5 2 2 Installation 5 2 2 1 Connecting Input and Output Cables 1 Input cable connection Th...

Page 14: ... panel as fig 3 b 5 3 Operating procedure for connecting the long backup time model UPS with the external battery 1 The nominal DC voltage of external battery pack please refer to General Specification Connect in series the batteries of the pack to ensure proper battery voltage To achieve longer backup time it is possible to connect multi battery packs but the principle of same voltage same type s...

Page 15: ... the other end has 2 open wires 3 Connect the RED wire to the terminal of the battery Connect the BLACK wire to the terminal of the battery Notice DO NOT connect the battery plug to the battery socket of UPS first otherwise it may cause electric shock 4 Connect the external battery plug to the battery socket on the rear panel ...

Page 16: ...tery directly when there is no main input press again to start UPS upon buzzer alarms 3 Press ON OFF to shutdown inverter when UPS is in normal mode 4 Press ON OFF to shutdown UPS completely when UPS is in battery mode 5 Press ON OFF to ensure the rated parameter setting 7 FUNC 1 Press FUNC button to transfer in different menus 2 Press FUNC button for 3 seconds to mute off 3 Press FUNC and ON OFF ...

Page 17: ...or green inverter is normal green flicker inverter is starting or tracking with bypass ECO dark inverter is not working 2 BYP Bypass indicator yellow bypass is normal dark bypass is not working 4 BAT Battery indicator yellow battery discharge or charged yellow flicker battery is not connected battery is low or charger is failure dark battery is connected 1 2 3 4 5 Fig 6 LCD Main Menu ...

Page 18: ...king mode First number n normal mode E ECO mode Second number rated voltage and frequency 2x0V 0 200V 50Hz 1 200V 60Hz 2 208V 50Hz 3 208V 60Hz 4 220V 50Hz 5 220V 60Hz 6 230V 50Hz 7 230V 60Hz 8 240V 50Hz 9 240V 60Hz 1x0V A 110V 50Hz B 110V 60Hz C 115V 50Hz D 115V 60Hz E 120V 50Hz F 120V 60Hz H 127V 50Hz L 127V 60Hz Mute on mute off 3 Battery information Battery voltage VDC Capacity if needed Firmwa...

Page 19: ...S User Manual 4 Load information Load percent Active load kW Apparent load kVA Protocol code in setting mode 5 Output information Output voltage VAC Output frequency Hz Output current A Note Press FUNC button to see different information ...

Page 20: ...ess the ON OFF button once to power on the LCD then press ON OFF button again for 2 5 seconds when the buzzer alarms 2 A few seconds later the UPS turns into Battery mode and inverter feeds the load 3 Turn off the UPS in normal mode 1 Press ON OFF for 2 5 seconds button in condition of normal mode 2 Turn off utility power 3 If it s a long backup model open the battery breaker to turn off UPS compl...

Page 21: ...ged once every 4 to 6 months if it has not been used for a long time In the regions of hot climates the battery should be charged and discharged every 2 months The standard charging time should be at least 12 hours Under normal conditions the battery life lasts 3 to 5 years In case if the battery is found in bad condition earlier replacement should be made Battery replacement should be performed b...

Page 22: ...e touching the batteries The battery circuit is not isolated from the input potential circuit There may be hazardous voltage between the battery terminals and the ground 8 Even though the input breaker is disconnected the components inside the UPS are still connected with the batteries and there are potential hazardous voltages Therefore before any maintenance and repairs work is carried out switc...

Page 23: ...hould not discharge If the UPS is operating in Battery Mode stop and contact your local representative or Channel Support 10 2 Adjust the factors caused the problem When the fault indicator is on press FUNC button to see the fault code and warn code Fault and warn codes are listed as following Code Event Possible cause Solution 7 Battery not connected Battery not connected Check if battery switch ...

Page 24: ... and bypass is over 5 in recent 1 hour UPS works in bypass mode Check if output is overload or some loads are shorted Remove the failure loads and restart the UPS or wait for starting inverter automatically 32 Warn output shorted Something shorted Please remove all loads from UPS output Check if UPS output is shorted If not please check all loads 34 Warn End of discharge UPS works in battery mode ...

Page 25: ... Load is over the capacity of the UPS and timeout UPS will transfer to bypass mode if bypass is available Remove some loads to under 95 UPS will transfer to inverter automatically 65 Fault Battery low UPS works in battery and battery voltage is low Recover input power or save data upon battery low 71 Fault Charger fault There is no charger output Please contact with distributer or service center 7...

Page 26: ...been assembled mistakenly Assemble the output CT as the device package on PCB NOTICE Please provide the following information when reporting fault UPS 1 The UPS model and serial NO 2 The warn and fault code happened 3 Detail of fault include LED indicates buzzer beeps power condition load capacity and configuration of battery long backup time model ...

Page 27: ...lot Function Description UPS fail Low voltage if something is failure in UPS If not high voltage General alarm Low voltage if something is abnormal If not high voltage GND Common connection Remote shutdown UPS shutdowns rectifier and inverter if utility is normal UPS shutdowns completely if in battery mode Close switch to activate Power supply 12VDC 24VDC external power supply Bypass mode High vol...

Page 28: ...me Purpose P1 24V 24V internal power supply P2 EPO_NO EPO is activated when shorting with 24V EXTERNAL BATTERY PACK Notice 1 Please re start the UPS after finish the parallel connection 2 please finish the battery charging 8 16 hrs before using SPEC of Battery pack Model BP 1000 BP 2000 BP 3000 DC 36V 72V 2x0Vac 96V 1x0Vac 72V Battery type 12V7Ah 3pcs 2set 12V7Ah 6pcs 1set 12V7Ah 8pcs 2set 12V7Ah ...

Page 29: ... LEDs flicker 3 Voltage setting press FUNC to change rated voltage Shown as following VAC INPUT VAC OUTPUT CONVERTER BYPASS LOAD Current Rated Voltage 4 Frequency setting Press ON OFF to choose voltage and enter in frequency setting Press FUNC to change rated frequency Shown as following INPUT OUTPUT LOAD CONVERTER BYPASS Current Rated Frequency Hz Hz 5 Mode setting press ON OFF to choose frequenc...

Page 30: ...NPUT OUTPUT LOAD CONVERTER BYPASS Protocol Current setting 7 Press ON OFF to choose protocol and display current setting VAC INPUT OUTPUT LOAD MODE CONVERTER BYPASS Hz Current voltage Current frequency Current mode Current protocol 8 Press ON OFF to save current setting and exit If want to change press FUNC and repeat the procedures above 9 If you want to exit from setting mode and give up saving ...

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