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COMPLETE

CONNECT GUIDE

MANAGED WIRELESS SOLUTIONS

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Summary of Contents for COMPLETE

Page 1: ...COMPLETE CONNECT GUIDE MANAGED WIRELESS SOLUTIONS ...

Page 2: ...tifications Connectivity Confirmations Signal Strength Statuses Reset Wireless Options Description Fields for Device Tracking TABLE OF CONTENTS https summit optconnect com login TABLE OF CONTENTS Package Contents Device Details 2 4 7 15 10 18 12 21 6 26 28 29 25 25 Troubleshooting Warranty Information Customer Care Set up Instructions ATM Programming Processor Phone s Comm ID s Simple Router Payme...

Page 3: ...t should only be performed when instructed by an OptConnect Customer Care Associate Resetting the device will remove necessary routing tables rendering the device inoperable if done without a Customer Care Associate on the phone Antenna Connections Proper installation of your OptConnect unit requires that both antenna s be used if 2 are provided Antenna s should be placed outside of any metal encl...

Page 4: ...d to provide a network connection automatically allowing attached hardware such as a Kiosk Smart Safe Digital Sign etc to communicate through the internet connection provided by the OptConnect unit If specific routing rules are required please call the OptConnect Customer Care Center at 877 678 3343 ext 3 Green Flashing Orange Flashing Orange Constant Red Constant Green Constant Slow Green Flashin...

Page 5: ...ptConnect unit OptConnect as a Payment Gateway This method of use allows the device to participate in the interception routing and security encryption of data provided by the attached equipment ATM Kiosk POS etc The OptConnect receives unencrypted data from the attached equipment determines remote host protocols and routing rules establishes an SSL TLS session encrypts and decrypts data converts d...

Page 6: ...5 30000 8002 9057 or 9056 5166 8440 PROCESSOR PORT Host Port 1 2 Host Setup Routing ID Refer to page 25 STD1 only 1 x Cancel to Return Unless otherwise specified by your processor all URLs should be entered in lower case Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators Co Inc Metavante PAI FIS NRT TNS Planet Payment Swi...

Page 7: ...a Core Data sslgb 1stiso com Elan Genpass pos tnsi com ATM IS FACILITATING SSL TLS ENCRYPTION HANTLE GENMEGA ATMS ROUTER HANTLE GENMEGA ATMS Customer Setup Change Processor Communication Type SSL Pass Through SSL Version TLS 1 2 Certification Disabled 1 x Cancel to Return Standard 3 Option Comm Header Enable Status Monitoring Enable Use 12 Sequence Number Disabled Use TCP IP CRC Disabled 3 x Cance...

Page 8: ...x ocx version Must be TLS 1 2 Compliant 8 Terminal Status 4 Configuration Summary tsocketx ocx file must be 3 x x 2 or higher Lower version requires ATM software update Select Enter to save changes 6 Configure Terminal 6 Communication 1 Host IP Address Select Enter to save changes 6 Configure Terminal 6 Communication 2 Host IP Port enter HOST PORT 1 2 TRITON ATMS Cardtronics Columbus Data Data Str...

Page 9: ...ion include 1500SE 1800CE SE 2700CE T 5000CE MM5300CE XP MM5100T HALO HALO II 4000W FORCE NRT TNS Planet Payment Switch Commerce Worldpay RBS Lynk Visa Framed Standard SSL Enabled Visa Framed Standard Metavante PAI FIS Standard TRITON ATMS ROUTER Select Enter to save changes 2 Diagnostics 7 Modem Ethernet 6 Configure Ethernet Settings 5 System Parameters 5 Restart the Terminal Press Enter to resta...

Page 10: ... 7008 7008 5306 5306 7003 7003 6661 6661 PROCESSOR HOST PORT 1 HOST PORT 2 NAUTILUS HYOSUNG ATMS NAUTILUS HYOSUNG ATMS PAYMENT GATEWAY STD1 only NAUTILUS HYOSUNG ATMS SSL Disabled 2 x Cancel to Return Customer Setup Standard 3 Options Status Monitoring Enable Comm Header Enable Comm ID refer to page 25 CRC EN Disable Disable 2 x Cancel to Return Wireless TCP IP communication requires defining two ...

Page 11: ...Cardtronics Columbus Data Data Stream ASAI DNA Money Tree EFX Elan Genpass 1st ISO First Data Core Data ITS Systems Integrators Co Inc Metavante PAI FIS NRT TNS Planet Payment Switch Commerce Worldpay RBS Lynk Visa Framed Standard Visa Framed Standard Visa Framed Visa Framed Standard Standard Standard Visa Framed Standard SSL Enabled Visa Framed Standard TCP IP TYPE Once the physical installation ...

Page 12: ...78 3343 ext 3 for further assistance Triton ATMs Capable of TCP IP communication include Traverse RL1600 RL2000 RL5000 RT2000 FT5000 ARGO TRITON ATMS HANTLE GENMEGA ATMS Change Host Port 1 2 Configuration Scheduled 1 x Cancel to Return Host Setup Routing ID see page 25 HANTLE GENMEGA ATMS PAYMENT GATEWAY DEFINE TCP IP PARAMETERS FOR HOST PROCESSOR Cardtronics Columbus Data Data Stream ASAI DNA Mon...

Page 13: ...0 888 450 7008 5306 7003 6661 6 Configure Terminal 6 Communication 9 Communication Message Format 6 Configure Terminal 6 Communication 3 Permanent TCP IP Connection UNCHECK 4 Comm Header Enable 5 Routing Comm ID see page 25 6 Configure Terminal 6 Communication F4 SSL Enable UNCHECK TRITON ATMS PAYMENT GATEWAY SET ATM COMMUNICATION TYPE TCP IP cont Cardtronics Columbus Data Data Stream ASAI DNA Mon...

Page 14: ...EPOT 1 800 816 5410 XXTRX 1 866 649 6126 588497 1 800 472 6210 000000 1 800 530 784 A01105 1 888 764 5858 000000 1 800 883 7723 000000 1 877 824 0927 1 855 572 1979 123SC101 1 800 486 5965 LNKATM 1 888 923 3608 CTSTRI 1 877 543 5922 CDSAA0 PROCESSOR PROCESSOR PRIMARY STD 1 SECONDARY STD 3 If you require any configuration or routing changes please contact the OptConnect Customer Care at 877 678 334...

Page 15: ...urn communication from the Host fails Verify all programing Check for presence of hardware that could cause noise interference Verify all programming especially Host TCP IP settings Check Ethernet cable for kinks or damage COMMON ATM ERROR CODES NAUTILUS HYOSUNG HANTLE GENMEGA CODES TRITON CODES TROUBLESHOOTING TROUBLESHOOTING GENERAL TROUBLESHOOTING IF YOUR DEVICE OR MACHINE IS UNABLE TO COMPLETE...

Page 16: ...have not been followed Lifetime Extended Maintenance Plan Some wireless modems include the Lifetime Extended Maintenance Plan The Lifetime Extended Maintenance Plan provides for a guaranteed replacement of equipment in the event of failure This plan remains in effect as long as customers continue to pay a monthly service charge After working with OptConnect to diagnose a problem OptConnect will sh...

Page 17: ...OptConnect Complete Connect Guide 2019 ...

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