12 | Opera Beds | Opera Relieve Overlay Mattress System Instructions and Technical Specifications | Version 2
13. Return for Service
Service and repair must be performed by Opera authorised technicians or
representatives. Please contact Opera on 0333 222 8584.
14. Warranty
We warrant the product to be free from defects from the date of purchase.
Please inspect all accessories when you purchase our product. If there is any
damage or missing accessories when you receive the product, please ask for a
replacement from Opera on 0333 222 8584 within three days of purchase.
The warranty period for the products are according to the regulations in your
country, the minimum period is 2 years from date of purchase for the power unit
and 2 years for the mattress and the coverlet. The warranty coverage of any
product is contingent up on its purchase from Opera.
Warranty coverage will not be extended to any product on which the production
lot number has been removed or defaced on which repair has been attempted
by any person or agency not authorized by our company or if in the sole opinion
of our company that the system shows evidence of tampering, abnormal or
unreasonable abuse, negligence, accident or operation without regard for
the restrictions specified in the instructions which accompany the system. This
warranty does not cover normal maintenance such as cleaning, adjustment,
lubrication, and updating of equipment or parts. If the damage is a result from
improper operation, a reasonable service fee and part cost will be charged.
The warranty stated above is the only warranty made and is in lieu of all
other warranties whether expressed or implied, including any warranty of
merchantability or fitness for a particular reason, we will not be liable for
consequential or incidental damages of any kind.
