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Opera 4 IP System, Manual

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Opera 4 IP System Manual

 

 

DM 1030 

 

Page 54

 

 

 
 

 

Buffered Diagnostic Logging 

 
The Opera system contains a buffered record of the most recent actions performed 
on the system. This buffered information is dumped out en-bloc to provide a history of 
the most recent actions of the system. This data output is sent on port 

5040

 

 
 
 

 

 
 

Summary of Contents for 4 IP System

Page 1: ...Opera 4 IP System Manual...

Page 2: ...es described may or may not be supported by your network Opera 4 IP and Operafone are the registered trademark of MDS Gateways This documentation refers to software version 20 044 or higher for the IP...

Page 3: ...ng Page 17 3 4 Manual Programming of the SIP trunk lines 18 3 5 Programming the External Lines 22 3 6 Programming the Ringing Assignment 25 3 7 Programming the Trunk Access digit 27 3 8 Programming ot...

Page 4: ...V Environmental Specifications 38 Appendix VI User settings trunk accesses ringing assignments and CLIs 39 Appendix VII Common Address Book Table 45 Appendix VIII IP Addresses and RAS Tables 46 Appen...

Page 5: ...ne IP Professional phone The Operafone IP Executive is an advanced multi function system phone with 16 programmable keys 6 fixed keys loudspeaker and a blue backlit 4 line display The Operafone IP Pro...

Page 6: ...DN BRA connected at L1 N A N A ISDN BRA connected at L2 N A N A Fault Condition Contact technical support No fault condition N A 1 3 Back Panel Connectors and Fax port Ethernet Doorphone Relay 4 analo...

Page 7: ...t Disturb 6 2 Opt out of a group 6 2 group number 80 89 Opt into a group 6 2 group number 80 89 Forward on Busy to internal user 6 7 user number Forward on Busy to voicemail 6 7 9 9 Cancel Forward on...

Page 8: ...wer point Isolated from plumbing or electrical wiring Not exposed to extremes of temperature humidity dust chemicals or direct sunlight Sufficiently spacious and well lit to allow you to wire the syst...

Page 9: ...o the RJ45 analogue user ports at the back of the Opera 4 IP The maximum analogue user line length is 1 000 metres Connecting the ISDN PSTN lines Connect the L1 and L2 line ports of the Opera 4 IP to...

Page 10: ...systems current IP address or Subnet mask 1 Plug an analogue phone into one of the analogue ports 2 Dial 01 for the IP address or 02 for the Subnet mask 3 The system will call out the current setting...

Page 11: ...he router you will need to manually set the local IP address in the Phone see phone installation manual for this Once it has a Local IP address it will then connect back to the system over the Interne...

Page 12: ...d The IP address of the Opera20 IP can be changed in a number of ways 2 5 1 Change the IP address of the system using an analogue phone Connect an analogue phone to one of the analogue ports of the Op...

Page 13: ...the LAN port of the system using an Ethernet cable Configure the IP address of the PC in the same address range as the Opera 4 IP system default address 192 168 1 250 The first three elements of the...

Page 14: ...net Mask 255 255 255 0 Default Gateway 192 168 1 254 Make sure that the configuration that appears on your PC is correct In order to test the IP connection between the PC and the Opera 4 IP type ping...

Page 15: ...gramming page On clicking the Help button the Help page appears on screen giving an explanation of the feature and indicating how to program the feature Programming is carried out from a PC using any...

Page 16: ...Opera 4 IP System Manual Page 16 Enter Username admin Password 1000 The main configuration page will now be displayed...

Page 17: ...main configuration screen similar to that shown below will be displayed This shows a list of all of the programmable settings for the system divided into related groups for ease of programming Clicki...

Page 18: ...count has a user name and password These details are provided by the operator of the network The parameters of the SIP accounts are displayed here They can be configured by pressing the edit button Th...

Page 19: ...ils of this account The parameters of the SIP trunk are altered or edited on this page The following parameters may be configured Basic Settings NAME The Opera 4 IP system can allocate a name to each...

Page 20: ...server with the account details it should be entered here Subscriber Settings USERNAME This is the username provided by the network operator for the SIP account PASSWORD This is the password provided...

Page 21: ...may be dialled immediately and The number 999 may be dialled immediately and The number 911 may be dialled immediately DIAL TIMEOUT This is a pre defined period without dialling which is interpreted a...

Page 22: ...be used to connect either ISDN To lines or analogue trunk lines You may program these lines as ISDN or analogue on the page System Line Selection When ISDN T0 lines are connected you must program the...

Page 23: ...Opera 4 IP System Manual Page 23 When the external numbers have been entered in the white boxes press Save and Back...

Page 24: ...on the system This is required for outgoing ISDN calls to present a CLI that is recognised as a valid number for the Trunk interface by the ISDN network This is done on the External No Trunk assignme...

Page 25: ...of the day By default three ringing modes are defined Day ringing and Night ringing and Operator Mode and there are two additional modes that can be defined by the user By default all external lines...

Page 26: ...Opera 4 IP System Manual Page 26...

Page 27: ...ocated to the various external lines using the table below Trunk Access Codes In the example shown below IP1 to IP4 are SIP trunks and A5 is an analogue PSTN trunk line Dialling the digit 0 will selec...

Page 28: ...ge 28 3 8 Programming other features Program all other features of the Opera 4 IP by clicking on the feature on the System Programming page and following the instructions in the comprehensive online H...

Page 29: ...med Default Gateway address default 192 168 1 254 it sets port forwarding at the Gateway based on the settings in the Gateway Configuration page see below It also queries the Gateway for its WAN IP ad...

Page 30: ...odem router has been altered from 192 168 1 254 the Opera system must be manually programmed with the IP address of the Default Gateway i e the router for Internet access The local Default Gateway IP...

Page 31: ...ccessing the modem router Gateway browser programming as per the example in the Appendices UDP packets typically on WAN ports 50000 to 50031 of the Gateway should be forwarded to the local IP address...

Page 32: ...to the LAN until the system has access to Internet otherwise the WAN address of the system relayed by router UPnP will not be captured by the IP system phone at powerup Note Do not power up the IP sy...

Page 33: ...registers with its remote Opera system from anywhere in the world over the public Internet If the phone had not been connected with its system on a LAN the public IP address or url of the system must...

Page 34: ...rkers Voicemail boxes Auto Attendant answers and routes your calls automatically to the appropriate internal destinations efficiently and professionally Downloadable Music on Hold allows you to instal...

Page 35: ...en Pin 7 Brown White Pin 8 Brown A A Ap p pp p pe e en n nd d di i ix x x I I II I I S S Sy y ys s st t te e em m m T T To o on n ne e es s s The following is a list of tones that are used on the syst...

Page 36: ...e Part Code Description Advantage Cable 26716 01 Vista Headset to QD Quick Disconnect Supra 32184 04 H51 Headset One Ear Headband 32186 04 H51N Noise Cancelling Headset One Ear Headband Tristar 33647...

Page 37: ...nsert a Pause after Recall when programming function keys A A Ap p pp p pe e en n nd d di i ix x x I I IV V V M M Mi i is s sc c ce e el l ll l la a an n ne e eo o ou u us s s t t ti i im m me e er r...

Page 38: ...at t ti i io o on n ns s s Operating temperature 5C to 45C Humidity 10 to 90 non condensing Mains voltage 230 10 Max power consumption 66 W Maximum AC V A 120VA Maximum input watts 66W Maximum input...

Page 39: ...s s si i ig g gn n nm m me e en n nt t ts s s a a an n nd d d C C CL L LI I Is s s USER SETTINGS TABLE 1 IP Users User New User Number New User Name Trunk Line Access T L1 T L2 T L3 T L4 T L5 T L6 T L...

Page 40: ...me Trunk Line Access T L1 T L2 T L3 T L4 T L5 T L6 T L7 T L8 Level of Access 1 2 3 4 5 6 7 Users with Operator Functionality Enabled 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 6...

Page 41: ...ND DND Override Call Diversion Conference Internal Paging Direct Line Seizure DLS User Programming Voice Mail Voice Mail Password Call Back Called Party Missed Call List Roaming PIN Extensions User D...

Page 42: ...b DND DND Override Call Diversion Conference Internal Paging Direct Line Seizure DLS User Programming Voice Mail Voice Mail Password Call Back Called Party Missed Call List Roaming PIN Exrensions User...

Page 43: ...Enter the extensions to ring for the MSN Line for each ringing mode Index MSN LINE NUMBER DAY RINGING NIGHT RINGING MODE 3 MODE 4 MODE 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24...

Page 44: ...USER CLI TABLE USER CLI NUMBER CLI RESTRICTION SET USER CLI NUMBER CLI RESTRICTION SET 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 28 29 2...

Page 45: ...58 108 158 9 59 109 159 10 60 110 160 11 61 111 161 12 62 112 162 13 63 113 163 14 64 114 164 15 65 115 165 16 66 116 166 17 67 117 167 18 68 118 168 19 69 119 169 20 70 120 170 21 71 121 171 22 72 1...

Page 46: ...T SETTING NEW SETTING IP Address 192 168 1 250 ___ ___ ___ ___ Subnet Mask 255 255 255 0 ___ ___ ___ ___ HTTP Port 80 DATA CALL MANAGEMENT Maximum Number of Data Calls 4 Maximum Number of ISP Calls 6...

Page 47: ...DM 1030 Page 47 REMOTE ACCESS NUMBERS MSN 1 CLI LIST 1 2 3 4 5 6 7 8 9 10 INTERNET BARRING INDEX PC NAME to identify IP Address with a user IP NUMBER BARRED tick if barred 1 2 3 4 5 6 7 8 9 10 11 12...

Page 48: ...tput may be extracted and used by external applications for example Microsoft Excel to generate reports and accumulate statistics It is beyond the scope of this guide to describe how to use this outpu...

Page 49: ...of call in the format HH MM SS 04 Line Number 20 Alphanumeric representation of Line number e g Line 01 05 Extension number 20 Numeric representation of extension number e g 623 6 Extension Name 20 A...

Page 50: ...8160058 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Logging Outgoing Calls When an outgoing call is made by an extension the Call Type field 7 and Connection field 8 fields are updated to O and Y respectively in...

Page 51: ...t is externally forwarded In both of these records the Extension Number Extension Name the Calling Number of the forwarding extension are stored Logging Auto attendant Calls If an incoming call is ans...

Page 52: ...8 9 10 11 12 13 14 15 Logging Software Download Calls The Opera system can receive software upgrades by connecting to a download server over an ISDN line These calls are initiated by a user on the sys...

Page 53: ...ine 04 676 Joe Bloggs O Y 00 25 03 00 04 05281169 1 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Diagnostic Logging In addition to providing the call logging information for voice calls on the system...

Page 54: ...stic Logging The Opera system contains a buffered record of the most recent actions performed on the system This buffered information is dumped out en bloc to provide a history of the most recent acti...

Page 55: ...gure port forwarding for Voice over IP traffic on the Netopia Modem Router Cayman 3346 In this example voice traffic coming from the Internet to the Opera system called Advantage here in the Office lo...

Page 56: ...dress is 192 168 1 254 This may have been changed however by the LAN administrator at installation In this case check with the LAN administrator and enter the current address When this is done the hom...

Page 57: ...ge 57 Step 2 Lower the level of Firewall protection Click on the link Firewall in the top left corner of this page and the following screen will be displayed Set the level of firewall protection to LO...

Page 58: ...Opera 4 IP System Manual DM 1030 Page 58 Step 3 Define the port forwarding for TCP Click on the link Custom Services on the top left corner of the screen and the following screen is displayed...

Page 59: ...Opera 4 IP System Manual DM 1030 Page 59 Click on the button Define Custom Service to display the next screen Select the button Port Forwarding Range of Ports as shown and press Next...

Page 60: ...nual DM 1030 Page 60 At the next screen type in the following information as shown Service Name Advantage TCP Global Port Range 5075 5075 Base Host Port 5075 Protocol TCP Press Next and on the followi...

Page 61: ...Opera 4 IP System Manual DM 1030 Page 61 On the next screen open the dropdown list and select the service Advantage TCP which you have defined and press the button Enable...

Page 62: ...pera 4 IP System Manual DM 1030 Page 62 The following screen is displayed In the dropdown box Select Host Service choose the local LAN IP address of the Opera here called Advantage system Press Enable...

Page 63: ...Opera 4 IP System Manual DM 1030 Page 63 All TCP traffic on port 5075 will now be forwarded to the Opera system called Advantage in this example and this is recorded as shown on the following screen...

Page 64: ...pera 4 IP System Manual DM 1030 Page 64 Step 4 Define port Forwarding for UDP Press the button Define Custom Service to display the following screen Select Port Forwarding Range of Ports and press Nex...

Page 65: ...e 65 Type in the following information on the next screen as shown Service Name Advantage UDP Global Port range 50000 50031 Base Host Port 50031 Protocol UDP Press Next and on the following screen pre...

Page 66: ...Opera 4 IP System Manual DM 1030 Page 66 Select Advantage UDP from the drop down menu and press Enable...

Page 67: ...Opera 4 IP System Manual DM 1030 Page 67 In the following screen select the local LAN IP address of the Opera Advantage system in the box Select Host Device and press Enable...

Page 68: ...anual DM 1030 Page 68 All UDP traffic on ports 50000 to 50031 will now be forwarded to the Opera Advantage system and this is recorded as shown on the next screen This completes the configuration of t...

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