OpenEye CM-816 User Manual Download Page 1

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Accessories

CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50

CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50

Camera

CM-816

www.openeye.net

Outdoor PTZ IP Camera

User Manual

Summary of Contents for CM-816

Page 1: ...Accessories CA 510G CA 510W CA 510C CA 510P25 CA 510P50 CA 510PML CA 510PMS CA 510PA25 CA 510PA50 Camera CM 816 www openeye net Outdoor PTZ IP Camera User Manual...

Page 2: ...ormation remains with recipient In no event shall OPENEYE be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss o...

Page 3: ...er source This product should be operated only from the type of power source indicated on the marking label Precautions Operating Before using make sure power supply and other cables are properly conn...

Page 4: ...nd 2 this device must accept any interference received including interference that may cause undesired operation This symbol on the product or on its packaging indicates that this product shall not be...

Page 5: ...ion CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL C A U T I O N RISK OF ELECTRIC SHOCK DO NOT...

Page 6: ...rnet Cable Connection 18 12 Pin Alarm Input Output Connection 19 Audio Input Output Connection 19 Dome Installation 20 Overview 20 Dome Dimensions 20 Optional Accessories 21 Dome Camera Accessories 21...

Page 7: ...automatically DHCP 39 Use Fixed IP Address 39 QoS Quality of Service 41 SNMP 41 UPnP Universal Plug and Play 42 DDNS 43 Mail 44 FTP 45 HTTP 46 Application 47 Alarm Pin Selection 48 Alarm Pin Status S...

Page 8: ...cast Mode 67 Frame Rate Control 68 Audio 69 Transmission Mode 69 Server Gain Settings 69 Bit Rate 70 PTZ Settings 71 Preset 71 Preset Setting 71 Preset Go 72 Pattern 72 Pattern Setting 72 Pattern Run...

Page 9: ...10 Camera Misc1 84 Camera Misc2 86 Camera Default 87 Logout 87 Specifications 88 Camera Specifications 88 PTZ Specifications 90 IP Specifications Error Bookmark not defined...

Page 10: ...t perfect for installations with difficult lighting conditions The CM 816 has an IP66 outdoor rating and integrated heater making the 816 ideal for rugged outdoor installations with temperature as low...

Page 11: ...ny item is missing or has defects do not install or operate the product and contact your dealer for assistance 1 M3 Standard Screw 1 M3 Security Screw 1 M5 Standard Screw 1 M5 Security Screw Dome Body...

Page 12: ...and all switch settings Preparations for Dome Setup The following installation procedure is for the outdoor dome equipped with the sunshield housing Please follow the steps below to complete dome hous...

Page 13: ...Apply some lubricant on the cover s waterproof gasket This helps make the installation process smoother 5 Attach the dome cover to the camera body 6 Note that the tiny protrusion on the cover must ali...

Page 14: ...30875AE 15 7 Using both hands gently press the dome cover DO NOT press the dome itself as this may cause damage to the dome or camera 8 Screw the dome cover and body together...

Page 15: ...or connection and switch locations and definitions Do not change the settings on the camera s settings switches Leave the switches at the factory default settings Alarm input output connections Audio...

Page 16: ...ce Wire Gauge Maximum Distance 22 27 feet 14 175 feet 20 44 feet 12 279 feet 18 69 feet 10 444 feet 16 110 feet Ensure that the power supply corresponds with the dome s power requirement or the camera...

Page 17: ...or Failure to connect the ground can cause damage and failure of the camera and may void the warranty Connect one end of the CAT 5 Ethernet cable to the RJ 45 connector of the camera and the other end...

Page 18: ...ut and output devices such as sensors sirens or flashing lights to the surveillance system For the definition of each pin refer to the list below Pin Definition 1 Alarm OUT NO 1 2 Alarm OUT NC 1 3 Ala...

Page 19: ...on the ceiling on a wall or a pole The following section illustrates installation methods and procedures for installing the dome and mounting accessories The dome dimensions are 172 x 228 71mm 6 77 x...

Page 20: ...mber CA 510W Long Wall Mount Bracket w Anti Drop Part Number CA 510WL 50 cm Pole Part Number CA 510P50 25 cm Pole Part Number CA 510P25 Corner Mounting Plate Part Number CA 510C Small Pole Mount Part...

Page 21: ...e ceiling pole to the ceiling with the appropriate screws and screw anchors not provided 3 Attach the waterproof gasket to the Ceiling Pole 4 Thread the cables through the ceiling pole and the top hol...

Page 22: ...ied Screws and Anchors appropriate for the mounting surface not supplied Tools Needed Drill Screwdriver Installation 1 Cut a cable access hole on the wall Cables can also be threaded through the cable...

Page 23: ...ded 5 Attach the waterproof gasket to the wall mount bracket 6 Thread the cables through the top holder and attach the dome to the wall mount bracket with the supplied screws and washers 7 Connect the...

Page 24: ...2 Secure the corner mount plate on the corner wall with the appropriate screws and screw anchors 3 Attach the wall mount bracket to the corner mount plate with the supplied screws and washers 4 Threa...

Page 25: ...to the pole with stainless steel straps 2 Attach the wall mount bracket to the pole mount with the supplied screws and washers 3 Attach the waterproof gasket to the wall mount bracket 4 Thread the ca...

Page 26: ...mera or by downloading the program from openeye net Network Camera Manager will only work on PCs or laptops that use a Windows operating system It is compatible with Windows XP Vista 7 and 8 Starting...

Page 27: ...evice Addressing tab allow you to find configure and view network cameras 1 Click Find Devices on the Device Addressing tab 2 To narrow your search by Camera Model Project or Camera Name select your d...

Page 28: ...Password The default User name is Admin and the default Password is 1234 The username and password are case sensitive OpenEye recommends you change the Admin password for security reasons Administrat...

Page 29: ...nnect the camera you may need to provide the stream URL All OpenEye IP cameras are capable of delivering two RTSP streams as well as streaming MJPEG over HTTP The stream URLs are listed below rtsp ip...

Page 30: ...ay to determine where the traffic should be routed so no video appears at the recorder There are three solutions to this 1 Connect modems on both sides directly to the recorder and camera If there is...

Page 31: ...ternet browser asks for permission to install the ActiveX control you must allow the ActiveX control to continue the installation Viewer Tabs Home Monitor live video System Set the host name system ti...

Page 32: ...vailable if the local site has a connected microphone the remote site has connected speakers and the local user has been granted access Please refer to the Security Add user Talk Listen section for fu...

Page 33: ...ion under the System menu If you are using Windows Vista or 7 you will need to change the video clip location Windows UAC does not allow internet programs to write directly to C for security reasons P...

Page 34: ...Name The Host Name is used to identify the camera on your system If camera based Motion Detection is enabled and is set to send alarm message by Mail FTP the host name entered here will display in th...

Page 35: ...rst Sunday in November at 2AM 02 00 00 Sync with Computer Time Select to synchronize the camera date and time with the connected PC or DVR Manual Set video date and time manually Sync with NTP Server...

Page 36: ...in Password To change the administrator password type a new password in the Admin Password box and confirm below The maximum length of the password is 14 characters The following characters are valid...

Page 37: ...local site DVR to communicate with the administrator at the remote site 3 Click Add Delete User 1 Select the user name on the User Name list under Manage User 2 Click Delete to remove the user Edit Us...

Page 38: ...hich can be used to identify the camera on the network Record the IP Camera s MAC address which can be found using the OpenEye IP Finder application and on the label of the camera for identification i...

Page 39: ...ary DNS Advanced Web Server port Defines the port that Internet Explorer uses to connect over the web and view video If this port is changed then the new port must be defined when attempting to web co...

Page 40: ...TSP Audio DSCP prioritize audio streaming Management DSCP prioritize web interface traffic over HTTP SNMP With Simple Network Management Protocol SNMP enabled the camera can be monitored and managed r...

Page 41: ...ra will appear in My Network Places on Windows computers running UPnP on the same network Enable UPnP Port Forwarding When enabled the camera will attempt to open the web server port on the router aut...

Page 42: ...ting to the camera over the internet you need to know if your IP address has changed DDNS automatically redirects traffic to your current IP address when using the hostname address Enable DDNS Select...

Page 43: ...ail messages between servers SMTP is a relatively simple text based protocol where one or more recipients of a message are specified and the message text is transferred Two sets of SMTP accounts can b...

Page 44: ...otocol FTP site when motion is detected or when the sensor input is activated You can assign alarm messages to up to two FTP sites Enter the FTP details which include server server port user name pass...

Page 45: ...ransfer Protocol HTTP site when motion is detected or when the sensor input is activated You can assign alarm messages to up to two HTTP sites Enter the HTTP details which include server user name and...

Page 46: ...before starting to configure alarm related settings on the Application screen Refer to the pin definition table below for alarm system wiring Pin Definition 1 Alarm OUT NO 1 2 Alarm OUT NC 1 3 Alarm O...

Page 47: ...48 Select an alarm pin from the Alarm Pin Selection box and click Edit to start alarm programming...

Page 48: ...en that corresponds with the alarm application Trigger Action Multi Option Specify alarm actions that will take place when the alarm is triggered Enable Alarm Output Select this option to activate the...

Page 49: ...Mail FTP and HTTP options will also need to be configured within their corresponding menus See the Mail FTP or HTTP sections previously in this manual for more details File Name Enter a file name in...

Page 50: ...on detection window red box displayed on the Live View Pane The Motion Detection window defines the motion detection area To change the size of the Motion Detection window drag the edge of the frame t...

Page 51: ...must click Save to apply the change Sampling pixel interval 1 10 Default value is 10 which means system will take one sampling pixel for every 10 pixels Detection level 1 100 Default detection level i...

Page 52: ...need to be configured within their corresponding menus See the Mail FTP or HTTP sections previously in this manual for more details File Name Enter a file name in the box the examples below used image...

Page 53: ...mat button A newly inserted card should always be formatted upon insertion before recording to it is configured Disk Cleanup Setting An automatic cleanup can be configured so that once the available s...

Page 54: ...file is 60MB per file The letters A M R appear at the beginning of each file denoting the type of recording A for alarm M for motion and R for regular recording To remove a file select the file from t...

Page 55: ...Always to continually record until the card is full 2 To set the camera to overwrite old data see the instructions for Disk Cleanup Setting earlier in this section To create a recording schedule 1 Sel...

Page 56: ...r the snapshots The default setting is C If you are using Windows Vista or 7 you will need to change the Snapshot location Windows UAC does not allow internet programs to write directly to C for secur...

Page 57: ...ion page to contains the System Log User Information and Parameter List System Log Click System Log to view the system log file The content of the file provides useful information about configuration...

Page 58: ...on the View User Information page All the users in the network are listed under User information The example below shows that the Admin password is 1234 View User Privilege Select a user account from...

Page 59: ...60 Click Parameter List to view the system parameter settings...

Page 60: ...e upgrade file and then start to upload the upgrade file The upgrade status bar will display on the page When it reaches 100 the viewer will return to Home page 4 Close the internet browser 5 Go to th...

Page 61: ...s If you cannot access the camera menu you can return the camera to the factory default settings by holding down the reset button on the camera connection board for 30 seconds See Error Reference sour...

Page 62: ...he Administrator can configure specific video resolution video compression mode video protocol audio transmission mode etc Select the desired video resolution for the camera on the Video Format page T...

Page 63: ...24x768 800x600 800x600 720x480 720x480 640x480 640x480 352x240 352x240 All resolutions are at 30 Frames Per Second FPS unless otherwise noted Due to resource management some resolutions may be unavail...

Page 64: ...ption most commonly needed if the image appears upside down when the camera is first installed 90 Degree Counterclockwise This option will rotate the video image 90 degrees to the left GOP Settings Th...

Page 65: ...rate low quality middle compression default low compression high bit rate high quality H 264 Compression settings include 1024kbps highest compression lowest quality 2048kbps 4096kbps middle compress...

Page 66: ...RTSP over HTTP MJPEG over HTTP Select a mode according to your data delivery requirements If you are transmitting over the internet using a router and port forwarding you need to use RTP over RTSP TCP...

Page 67: ...he MJPEG and H 264 streams can have a separate frame rate setting from 1 to 30 frames per second Higher frame rate will increase video smoothness as well as file size and bandwidth usage Lower frame r...

Page 68: ...municate with each other simultaneously i e both sites can speak and be heard at the same time Half duplex Talk or Listen not at the same time In Half duplex mode the local remote site can only talk o...

Page 69: ...it rate include 16 kbps G 726 24 kbps G 726 32 kbps G 726 40 kbps G 726 uLAW G 711 ALAW G 711 Both uLAW and ALAW signify 64 kbps but in different compression formats Higher bit rate will provide highe...

Page 70: ...pensation BLC Sharpness Exposure Compensation etc also can be set here Preset Up to 256 Presets can be programmed for the camera To create a Preset Point 1 Move the pointer to the live view pane 2 Dra...

Page 71: ...To create a Pattern 1 Select a path number from the Pattern Path list 2 Move the pointerr to the live view pane and move the camera to a desired view using the PTZ controls for the start point of a P...

Page 72: ...iew the camera in full screen mode move the pointer onto the live view pane right click and select Fullscreen To stop running a Pattern move the cursor to the live view pane and use the PTZ controls t...

Page 73: ...l persist throughout the whole path 4 Enter the speed ratio in the Speed box the speed ratio ranges from 0 low to 3 fast 5 Select the Direction of the Auto Scan Path Left or Right 6 Move the camera to...

Page 74: ...30875AE 75 Tour The camera supports up to eight Tours each Tour supports up to 64 Presets Before setting this function you must pre define at least two Presets...

Page 75: ...ter the Dwell Time 0 127 seconds and Speed 0 14 for each Preset 5 Click Save when finished Select the desired tour from the list under Tour Run and click Go To view the camera in full screen mode move...

Page 76: ...Select ON OFF to activate or disable the Home function and click Set to save Time Specify the desired idle time 1 128 minutes in the Time box The Time represents the duration of time the camera can id...

Page 77: ...le The minimum tilt angle can be set between 10 and 10 The maximum tilt angle can be set between 170 and 190 Enter the desired min and max tilt angle into the corresponding fields respectively and cli...

Page 78: ...ou set it at least twice as big height and width as the masked object The camera will assume the center of the selected view as a starting point Therefore keep the target object region nearly position...

Page 79: ...esired color from the Color list for the specified Privacy Mask and click Set Mask Number Specify the number of the programmed Privacy Mask in the corresponding field Mask Size Specify the horizontal...

Page 80: ...t in accordance with the operating environment Shutter Priority When Shutter Priority is selected the shutter speed takes control of exposure Shutter speed range is 1 60 1 10000 Manual Mode Select Man...

Page 81: ...asuring this ratio is degrees Kelvin K You can select the White Balance Control according to the operating environment The following table shows the color temperature of some light sources for referen...

Page 82: ...ce Indoor outdoor Mode Select for indoor or outdoor mode ATW Mode Auto Tracing White Balance The Dome Camera takes out the signals in a screen in the range from 2000 K to 10000 K Manual Mode In Manual...

Page 83: ...unction BLC Activate or disable the Backlight Compensation function On Off Sharpness Increasing the sharpness level 1 15 can make the image looked sharper especially enhancing the object s edge ExpCom...

Page 84: ...he camera to move to that position To make the Dome Camera tilt between a specific range such as 10 or 190 please go to the Tilt Range setting page to set the tilt angle range Otherwise the Dome Camer...

Page 85: ...lly effective in an environment with extreme contrast Auto Calibration Auto Calibration function automatically calibrates the camera when the deviation of dome pivot is detected 2DNR 2D Noise Reductio...

Page 86: ...30875AE 87 Camera Default Click Set Default to reset the camera back to factory default settings Click the Logout tab to open the login window and log in with a different user name and password...

Page 87: ...52 x 240 ONVIF Profile S Streaming Up to 4 simultaneous streams Browser Support Internet Explorer ActiveX Chrome Firefox Safari Quicktime Day Night True Day Night IR Cut Filter Wide Dynamic Range Digi...

Page 88: ...OFF 3 C Active Passive Cooling Active Fan Power Consumption 59W Max Heater On Rated Amperage 2 38A Input Voltage 24vAC PoE 802 3at PoE Class 4 Heater requires 24vAC Audio In Out 1 1 Alarm In Out 2 4...

Page 89: ...network only Zoom Factor 18x Presets 256 Preset Accuracy 0225 Preset Speed 5 400 sec Pattern 8 Tour Group 8 Auto Scan 4 Privacy Mask 16 Home Function Preset Pattern Tour Auto scan Auto Flip Image Mec...

Page 90: ...mission from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The...

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