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Opel mobile EasyBigButton, Operator'S Manual

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Opel mobile EasyBigButton Operator'S Manual Download Page 70

70 

 

 

 

 

 

Troubleshooting and support 

If you are experiencing difficulties with your mobile phone, please go through the following 

troubleshoots  

The Mobile Phone will not power on 

1.  Ensure the battery is inserted correctly 
2.  Ensure you have removed the battery sticker. 
3.  Ensure you are pressing and holding the power button for 5 seconds.  
4.  Ensure you have charged the phone for at least 10 minutes 

The phone is asking for a PUK code 

1.  This means you have input the incorrect password 3 times or more. Contact your network 

provider to retrieve your PUK code to unlock your phone as only your network provider can 

help unlock your SIM 

SIM card error or no SIM card 

1.  Ensure you have inserted the SIM card correctly and are using the correct size SIM card. 

Follow instructions in the quick set up guide for installing the SIM Card 

2.  Your SIM card may be damaged or dirty, ensure you replace your SIM with your network 

provider if this error occurs. 

Summary of Contents for EasyBigButton

Page 1: ......

Page 2: ...49 Network and Internet 49 Connected devices 52 Apps Notifications 54 Battery 54 Display 55 Sound 57 Storage 59 Security Location 60 System 62 Music 65 Recorder 66 Calculator 67 Note 68 FM Radio 69 File Manager 69 Troubleshooting and support 70 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by 3 Feet Solutions Pty Ltd is under licen...

Page 3: ... while operating is typically below that indicated above This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices They note that if you want to reduce your ex...

Page 4: ... are listening to music or employing any of the multimedia features on the phone You are fully responsible for keeping your information backed up and we do not take any legal responsibility for data that is damaged or lost It is possible to erase or interfere with the information stored in your phone by a magnetic device when using your phone To avoid this issue keep your phone clear from magnetic...

Page 5: ...nd children s reach This device can be recycled To dispose of this device properly remember to follow local regulations Local authorities may guide you on finding appropriate facilities to this end The battery must never be disposed of a fire If this phone is lost or has been stolen please notify your network service provider as soon as possible and ask for the SIM card to be deactivated You are f...

Page 6: ... Torch 10 Power on off End Call button 3 Front Camera 11 Charging Cradle Connectors 4 Headphone Jack 12 USB Port 5 Back Camera 13 Answer Call Calling history 6 Flashlight 14 Menu Easy Call Left Selection button 7 SOS button 15 Navigation buttons Up Down Left Right 8 OK Menu button ...

Page 7: ...swer call button or the left selection button Silent mode hold down for 3 seconds Numbers letters symbols keypad buttons Back Shortcuts Right Selection button OK Menu button Navigation buttons Up Down Left Right Menu EasyCall Left Selection button Power on off End Call button Answer Call Call history Dial button ...

Page 8: ... silence the incoming call Numbers 1 To dial a phone number press the numbers on the keypad then press the dial button to dial that number 2 While in functions menus like searching contacts or typing a message you can choose numbers by long pressing the number button or pressing the hash button until it selects the 123 function then just press the number on the keypad once ...

Page 9: ...dictive text is a smart way to type messages This function will help you type messages easier by prompting word suggestions based on what your typing 1 To use predictive text press the hash button until the En KT9 function is selected The using the keypad type the word you wish to use E g typing Hello simply press the 4 3 5 5 and 6 buttons once and the word hello will appear to choose It will also...

Page 10: ...contact your SIM card provider as they will be able to supply one for you 2 Remove the back cover from the phone using the plastic pick provided to help you remove the cover easily Using the plastic pick provided insert it in the lower left corner of the cover and push out to lift and open the cover 3 Remove the battery from the phone by lifting from the top and pulling out 4 Slide your SIM card i...

Page 11: ...nsure the gold plates are facing downwards when inserting it into the phone 6 Re insert the battery back into the phone Ensuring the gold plates on the battery and the phone are aligned 7 Replace the back cover by sliding and pushing your fingers across the edges of the back cover to ensure it has completely clicked back into place 8 Place the phone on charge using the charging cradle provided or ...

Page 12: ... prompt you to power off and to confirm to power off Setting up screen lock 1 Open the menu using the ok button scroll to and open settings then scroll down to and open security and location then select screen lock using the ok button then choose your preferred screen lock option Menu and unlock or password 2 Once your preferred option is saved you can lock your screen by press the turn off end ca...

Page 13: ...13 ...

Page 14: ...ct people that you may contact on a regular basis 1 To set up easy call simply click on easy call using the left selection key 2 Then select edit on any of the 9 easy call spots available then scroll through your contact list and add the person you wish by clicking on select using the ok button 3 Follow the same process for up to 9 different easy call spots 4 To call any of the easy call contacts ...

Page 15: ...s Wi Fi Volume Brightness Cellular Data Bluetooth Location Airplane Mode Hotspot Flashlight Alarm Clock and Camera Simply press the right selection key on Shortcuts to open this function and use the cursor buttons to highlight the menu you want to select and then press the ok button to select it ...

Page 16: ...lock SOS settings music recorder calculator notes FM radio and file manager Within the main menu you are able to change the layout to make it easier to see and view each menu Simply press the left selection button on options and then press the ok button on single view and the main menu layout will change to single view To change back simply follow the same press and select grid view ...

Page 17: ...cts To access contacts press ok on the main menu then ok on contacts Adding a contact 1 To add a contact simply press the left selection key to open the contacts menu 2 The click on new contact using the ok key ...

Page 18: ... 3 Choose were you want to save this contact Phone or SIM 4 Then type in your contacts name and phone number s using the keypad Once complete click ok save using the left selection key to save the contact ...

Page 19: ...ion key 2 Scroll down and select edit you will then be able to add or amend any information on that contact once complete press save Delete a contact 1 To delete a contact highlight the contact you wish to delete using the cursor keys Then click on the menu using the left selection key and select delete contact Then confirm deletion ...

Page 20: ...type in the name of the contact you wish to find it will then show you contacts with that name Calling and Messaging Contacts 1 To call or message a contact in the contacts folder Press select using the ok key on the contact you wish call or message ...

Page 21: ... key and it will open the message app for you to type and send a message Contact settings To access contact settings click the menu using the left selection button then press ok on settings Within settings you can adjust Default account for new contacts change contacts to display Import contacts export contacts and adjust call settings ...

Page 22: ...im 2 Under contacts to display you can adjust to view all contacts or customise on what contacts to display 3 Within import you can import contacts from your sim card or TF card Simply choose where you want to import your contacts from then click next and choose where to copy them too then select the contacts you wish to import then select ok ...

Page 23: ...k Call Settings Within call settings you can adjust call forwarding Call barring Caller ID Call waiting and call blocking settings 5 Within call forwarding you can select to always forward calls forward when busy forward when unanswered and forward when unreachable Simply select the options you wish to use and turn them on You can then choose which number you wish callers to be forwarded to The de...

Page 24: ...al outgoing calls International outgoing home calls all incoming calls incoming calls while roaming and cancel all options Simply select the options you wish to use 7 Within additional settings you can adjust the caller ID settings and call waiting options Simply select them to adjust the settings ...

Page 25: ... messages Here you can view previous conversations and messages or create new messages to message your friends and family Messages from the same contact or phone number will be grouped into one thread so it is easy for you to follow conversation you may be having Creating a new message 1 When messages is open click on the left selection button to open the menu 2 Then click on new message using the...

Page 26: ...e number of the person you wish to message using the keypad functions 4 Then scroll down to then begin creating your message 5 To send an SMS message type your message then once complete click on the menu icon and then select send ...

Page 27: ...udio add a subject or discard this message 1 Insert quick text here you are able to choose to choose quick text comments just press the ok key on an option you wish to send 2 Insert contact by selecting insert contact you can send the name and phone number of one of your contacts via a text message to another contact Press select on the contacts you wish to share and click ok ...

Page 28: ...a Picture Video to attach Video or record audio Press select on your option and choose the picture video or capture record the picture video or audio 4 Subject here you can add a subject to your message just type your message subject using the keypad ...

Page 29: ...on to read or view images that have been sent to you 2 To reply to a message scroll the cursor down to the type text message then type the message or use the message menu options to attached pictures videos or more Once complete select the menu option and click send Save delete and forward images video s audio and text messages 1 To save delete or forward an image video audio or text message that ...

Page 30: ...tings while in the main interface of messages press the left selection button to open the message settings menu You are able to delete all threads delete selected threads adjust the SMS settings amend the MMS settings notification options and message font size options 1 Delete all threads to delete all message select this option and confirm to delete ...

Page 31: ...ect delete selected threads and confirm to delete 3 Settings Text Message SMS Click on settings then text message SMS here you can turn on and request a delivery report for each message you send Manage your SIM card messages Edit and add quick text message option just type in the quick message you want to add and select add change the SMS store location ...

Page 32: ...dia Message MMS here you can enable group messaging request delivery reports for each message you send request a read report Send a read report Turn Auto retrieve messages on or off Turn roaming auto retrieve messages on or off and adjust the size limit of MMS messages ...

Page 33: ...urn Notifications on or off Mute notifications select ringtone for message notifications turn vibrate on or off turn popup notification on or off 6 Setting General settings here you change message font size and delete old messages when size limits are reached ...

Page 34: ... the menu then click the ok button on call logs Here you can view all your previous call logs Call from call logs 1 To call from call logs highlight the person you want to call and press the dial call button or press the ok button on call ...

Page 35: ...instructions as messages above 2 Add new contact pressing on add new contact will take you to add this number as a new contact Follow the same instructions as above in contacts 3 Add to existing contact this will take you to the contacts page select the contact you wish to save the number to 4 Delete highlight the call log you want to delete then select delete and confirm deletion 5 Batch Deletion...

Page 36: ...gallery select menu think scroll down to gallery and press select Within the gallery you can view and share all your photos and videos 1 To view an image or video scroll until the image or video is highlighted Then click select ...

Page 37: ... press ok on share and choose whether to share via message or Bluetooth Sharing via messaging will bring up the messaging system to share this image with your contact Sharing via Bluetooth will search for nearby Bluetooth devices to share the image with connect to that device to share the image 4 Rotate to rotate an image click on rotate and choose to rotate left or right using the ok button ...

Page 38: ...Once completed click save to save the cropping 6 Set as here you can select to set the image as wallpaper or a contacts photo Press ok on the option you wish choose 7 Slideshow Selecting slideshow will automatically begin to slideshow all your images and videos 8 Settings Under settings you can adjust the display size of picture and videos Change the sort order of pictures confirm deletion message...

Page 39: ...ultiple press on select multiple to select multiple images videos to share or delete 3 Delete all this will delete all images and videos in gallery Camera To access the camera click on menu then press select on the camera icon Within the camera you can take still shot photos and videos The phone has 2 camera one located on the back of the phone and one located on the front of the phone ...

Page 40: ...ameras settings click on the menu button Here you will be able to turn the flash on off or auto choose self timer settings go to the gallery change where to save images and videos change camera rear or front camera Calendar To access the calendar click on the menu then select on the calendar icon In calendar you are able to create events and or reminders for specific dates Camera Options Press lef...

Page 41: ...ame choose the start date and then the start time and whether to set an open alert for the event 2 Once complete click the save button 3 Within the calendar menu you are also able to view events on the day that is highlighted go to todays date and also select a date you wish to view ...

Page 42: ...lick on the date of the event then press the menu button and select edit or delete on that event Clock To access the clock function click on menu then highlight and select clock Under clock you can set alarms view world clock set timer and use the stopwatch ...

Page 43: ... current alarm selection to turn it on 2 Press the menu button to add delete edit or change the alarm settings 3 Adding a new alarm Select add then click select adjust the time then press down to turn the alarm on or off select repeat if you want to repeat it on specific days change alarm tone turn vibrate on or off add a label Once complete click save ...

Page 44: ... highlight the alarm you want to delete then select delete and confirm deletion 5 To edit an existing alarm highlight the alarm you want to edit then select edit then follow the option you wish to edit and save once complete ...

Page 45: ...o your world clock list press the menu button scroll down using the cursor button until you find the cities you wish to include in your world clock then press the ok button on those cities to add them Timer 1 Scroll across to the timer function using the keypad number type the time you wish to count down E g to do 1 Minute Type in 1 0 0 Then click start to activate the timer an alarm will sound on...

Page 46: ...1 Press start to begin the stopwatch to add lap times press the left selection button on lap You can pause the timer and start again by press the pause then start button To delete this timer pause then select delete ...

Page 47: ...ote the phone requires a GPS signal to be able to send your location in some areas the phone may not be able to pick up a GPS signal ensure you have mobile data settings turned on for this feature to work it will then attempt to ring your SOS contacts until someone answers the call To activate the SOS feature if you are in an emergency tap the SOS button on the back of the phone 3 times until you ...

Page 48: ...amend this message you can press the back button to delete the current message then use the keypad to type in your new message Once complete press the end call key to exit 4 If you wish to disable this feature click the menu button and select disable SOS ...

Page 49: ...rk and Internet Here you can select Wi Fi options mobile network settings data usage options hotspot and tethering and aeroplane mode 1 Wi Fi Press select on Wi Fi to open the Wi Fi menu Press select on off to turn the Wi Fi option on To connect to Wi Fi network highlight and select the network you wish to connect to most will ask for the password to connect Check you Wi Fi router for the password...

Page 50: ...u are able to connect another device to your phone to use the network as a Wi Fi connection You are able to connect your other device via USB Bluetooth or via Wi Fi To connect via usb connect the USB from your phone to your other device and turn this feature on To connect via Bluetooth turn Bluetooth tethering on then via your other device connect using Bluetooth To connect via Wi Fi Hotspot click...

Page 51: ...51 5 Aeroplane mode You can turn aeroplane mode on and off by pressing select on this feature This will deactivate all the phones functions including phone reception Bluetooth and Wi Fi ...

Page 52: ...les play music and more 1 Connect via Bluetooth Press select on Bluetooth and turn Bluetooth on by pressing select Click on Pair a new device to search for nearby devices Once it has found the device you want to connect to select the device and it will begin to pair to that device once paired it ...

Page 53: ...B To connect to a device like a computer to transfer files connect the USB to the device you want to connect to then connect the micro USB to the phones charging port Once connected it will show it is charging press select to change to transfer files or transfer photos It will then show on the computer that the easybigbutton is connect and you can transfer files or photos ...

Page 54: ... Here you can choose which apps you want notifications for turn notification dots on or off and change the notifications sound Battery Within the battery menu you can see the battery usage and performance You can also change and adjust intelligent power savings turn battery saver mode on or off and turn battery percentage view on or off ...

Page 55: ...ness change the wallpaper adjust the screen sleep timer and font size 1 Brightness level here you can adjust the brightness level of the phones screen Press select on this function scroll left or right using the cursor buttons to adjust the screens brightness level ...

Page 56: ...ep Here you can adjust the screen timeout timer Press select and then highlight the preferred timer and press select to save that timer 4 Font size Here you can adjust the size of the font on the phones display Select font size then using the left and right cursor highlight the smaller letter A and press select to decrease the size or highlight the larger letter A and press select to increase the ...

Page 57: ...u you can adjust the media volume alarm volume ring volume notification volume adjust vibrate for calls change phone ringtones notification sounds alarm sounds scren lock sounds charging sounds and turn sound enhancement on or off ...

Page 58: ...s select on this function to turn this on or off 3 Phone ringtone Press select on phone ringtone using the up and down cursor buttons you can scroll through all the available ringtones press the ok button to select your preferred ringtone then select ok 4 Advanced under advanced you can change the notification sounds and alarm sounds Follow the same instructions as changing ringtones You are also ...

Page 59: ...s select on these functions Storage In the storage menu you can view all files that are stored on your device and how much space they are taking up on your device To view files in a storage location highlight the folder and press select to view what is in that folder ...

Page 60: ... lock turn location services on or off turn show passwords on or off and modify SIM card lock features 1 Screen Lock Here you can choose to have no screen lock Menu and lock and or a password lock Press select on the lock feature you wish to choose for your device ...

Page 61: ...or off You are also able to adjust accuracy of the GPS location The lower the level the lower the performance of the GPS 3 Show Passwords Press select on show passwords to turn this feature on or off Turning it off will not allow you to see passwords when your typing them ...

Page 62: ...d to turn this feature on and off Please note your SIM card provider would have provided the SIM card lock password when you originally received the SIM card System Within system you can adjust the language and input options date and time settings reset options and view information about the phone ...

Page 63: ...n or off Manually set the date time and time zone and change the time format Press select on the functions you wish to change 3 Reset options Here you can reset Wifi Mobile Bluetooth and app preferences to factory default You are also able to Factory reset your device which will erase all data and bring the phone back to factory reset Please Note Erase all data Factory Reset cannot be undone once ...

Page 64: ...vel SIM Status IMEI Information IP Address Wi Fi MAC address bluetooth address serial number and up time Model Android Verion and other versions of the phone To perform a wireless update press select on wireless update then highlight check for updates If there are any updates the device will prompt you to update to the latest version ...

Page 65: ...Here you can play and store any of your own music you may have We suggest using a TF Card for storing music on the device You can search your music by Artist Album or song You are also able to create a playlist ...

Page 66: ...stop the recording then save to save the recording To then view and replay the audio press the left selection button on the menu then highlight and press play to listen to that audio recording You are also able to delete recording from this same menu function just select delete on the recording you wish to delete Playback Options Track Controls ...

Page 67: ...mal calculator you can make sums using your device Simple press the numbers on the keypad and use the Left Right Up Down and ok cursor buttons for the calculations The star buttons is a Decimal point and the hash key is the selection ...

Page 68: ...press select choose which category you wish to choose Then type your note using the keypad function Once complete press the menu icon and select save to save the note Your notes will appear on the main notes page 2 Within the menu icon you are also able to deleted selected note delete all notes sort by modified time or sort by tabe Press select on the function you wish to choose ...

Page 69: ...e you can adjust the volume Search radio stations add radio stations to favourites scroll throgh radio stations and also switch to speaker mode Press select on the function your wish to perform File Manager Within the file manager you can view all files and folders that are stores on your device Press select on file manager and scroll through using the cursor buttons to select folders to view cont...

Page 70: ...for at least 10 minutes The phone is asking for a PUK code 1 This means you have input the incorrect password 3 times or more Contact your network provider to retrieve your PUK code to unlock your phone as only your network provider can help unlock your SIM SIM card error or no SIM card 1 Ensure you have inserted the SIM card correctly and are using the correct size SIM card Follow instructions in...

Page 71: ... of the phone 2 Ensure you have sufficient signal strength Cannot receive calls 1 Ensure your mobile phone is switched on 2 You have enough signal strength to receive calls 3 Ensure you do not have the phone in flight mode 4 Ensure your SIM card is installed correctly The other party cannot hear you on the call 1 Ensure your hand or fingers are not covering the Microphone Located at the bottom rig...

Page 72: ...luetooth enabled 3 Your Bluetooth device may be too far away from the other device to connect Ensure you are within range of this device to connect 4 Ensure you follow the Bluetooth instructions above Mobile phone won t connect to Wi Fi 1 Ensure you have turned on and activated Wi Fi on your phone See Wi Fi guide in the manual 2 Ensure the Wi Fi you are connecting to is working 3 Your device may b...

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