ooma Telo 4G Quick Start Manual Download Page 7

Blinking Blue, Green, and Red

 Adapter is 

completing its first boot cycle.

Solid Yellow 

Adapter is booting up after its first  

boot cycle.

Blinking Green 

Adapter is powered on but 

searching for signal.

Solid Blue

 Adapter is connected with excellent 

signal strength.

Solid Green

 Adapter is connected with good  

signal strength.

Blinking Red 

Adapter is missing its SIM or the SIM  

is inserted incorrectly.

4G LTE Adapter

Status Lights

Solid Blue System Status

 Indicates that all 

Ooma services are operational. You will hear the 
Ooma dial tone when you pick up the phone.

Solid Purple System Status

 Indicates that  

your Ooma service is working and Do Not 
Disturb is enabled. All incoming calls will be 
directed to voicemail.

Blinking Purple System Status

 Indicates that 

your Base Station is not connected to an Ooma 
account, or that it must update its software.

Blinking Red System Status

 Indicates that your 

Ooma service is not working. All services are 
unavailable. You will not hear any dial tone and 
will not be able to make or receive calls.

White System Status

 Indicates that your 

Ooma Base Station is not powered on or that 
brightness is turned all the way down.

Base Station

Telo Base Station Quick Reference

Fast Forward

Delete

Rewind

Play

System Status

USB

POWER

HOME 

INTERNET

PHONE

Page Key

Volume

Play Key

 Press to hear your voicemail 

messages. Press again to stop 
playback. Key will blink when there  
are new messages.

Fast Forward Key

 During voicemail 

playback, press to skip to the next 
message. Press and hold to toggle  
Do Not Disturb.

Rewind Key

 During voicemail 

playback, press once to replay the 
current message and twice to skip  
to the previous message.

Press to adjust brightness of the  
status light.

Delete Key

 During voicemail playback, 

press to delete the current message.

Volume Adjustment Key

 Press to 

adjust the volume level.

Page Key

 (on rear of Base 

Station) Press to locate your Ooma 
handsets. Press-and-hold for three 
seconds to register a new cordless 
Ooma device such as an HD3  
Handset or Linx.

13

12

Summary of Contents for Telo 4G

Page 1: ... a recommendation Ooma assumes no responsibility with regard to the performance or use of these products P N 700 0300 100 Have a question or need assistance Ooma has a wealth of available resources if you need assistance Support articles Access our comprehensive knowledge base at support ooma com User manuals Access this guide and all other product manuals at ooma com userguide Forums Talk with fe...

Page 2: ... Optional 7 Step 4 Connect Battery Backup 8 Step 5 Power on the Base Station 9 Step 6 Connect a Phone 10 You re All Set 11 What s Next 11 Telo Base Station Quick Reference 12 Status Lights 13 Battery Backup Quick Reference 14 Warnings 14 Ooma Usage Guide 15 Ooma Premier Features 16 Troubleshooting 18 Add Ons for Ooma Base Station 19 2 3 ...

Page 3: ... downloading the Ooma Setup app installing the Base Station and creating your Ooma account You will finish by connecting the Ooma Battery Backup and testing your setup in different locations to find the best signal strength Getting Started Package Contents Ooma Telo Base Station AC Adapter Ooma Battery Backup To install the app open the app store on your phone and search for the Ooma Setup app Alt...

Page 4: ...ation is unplugged Use the provided USB cable to connect the 4G LTE Adapter to the USB port on the back of the Base Station 4G PLACEMENT ADVISORY For the best 4G signal the 4G LTE Adapter should be placed in an area of your house with good cellular reception It should ideally be located as close as possible to a window The adapter should not be placed in a corner against a wall or within 5 feet of...

Page 5: ...or use when the light has remained blue for more than 10 minutes Connect Battery Backup STEP 4 Use the included USB power cable to connect the Battery Backup to the Base Station Then use the AC adapter to connect the Battery Backup to a wall outlet as shown below Turn the Battery Backup s power switch to ON With this configuration the Battery Backup will charge from the wall outlet while also powe...

Page 6: ...There you ll unlock your system s full functionality Check voicemail and call logs Configure preferences and set up advanced features Update your 911 address Purchase additional services and add ons And much more The first time you log in our Setup Wizard will help you configure our most popular features Transfer your phone number In most areas you can port your existing number to Ooma for a one t...

Page 7: ...rvice is not working All services are unavailable You will not hear any dial tone and will not be able to make or receive calls White System Status Indicates that your Ooma Base Station is not powered on or that brightness is turned all the way down Base Station Telo Base Station Quick Reference Fast Forward Delete Rewind Play System Status USB POWER HOME INTERNET PHONE Page Key Volume Play Key Pr...

Page 8: ...the Ooma Base Station The system will walk you through setting up your PIN and recording a personal greeting Playing messages at home When you have new messages the key will blink Press the key to listen to your voicemail through the speaker You can also listen to messages through your phone Simply dial your own phone number and follow the voice prompts Battery Backup Quick Reference A Charging LE...

Page 9: ... Do Not Disturb press and hold again or dial 7 9 And much much more Explore all the features and benefits of Ooma Premier my ooma com premier Ooma Premier Features Ooma Premier is a bundle of enhanced calling features that will get your home phone service firing on all cylinders Here are some of the most popular features and benefits of a Premier subscription Making two calls at once Use your Ooma...

Page 10: ...ork cables are plugged in securely Verify that the INTERNET port is connected to your router or modem Check that your Internet connection is working Connect a computer to the HOME port and browse to my ooma com You should see the login screen for My Ooma If not troubleshoot your Internet connection For 4G LTE only installations Try moving the Base Station and 4G LTE Adapter to a different location...

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