• The phone is designed for body-worn operation and meets FCC RF exposure
guidelines when used with any belt clip, carrying case, or other accessory
supplied with this product. (All necessary accessories are included in
the package; any additional or optional accessories are not required for
compliance with the guidelines.) Third party accessories (unless approved by
the manufacturer) should be avoided as these might not comply with FCC RF
exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration number.
The abbreviation IC before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not imply that Industry Canada
approved the equipment.
Radio equipment
The term IC before the radio certification number only signifies that Industry
Canada technical specifications were met. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of the device. “Privacy of communications may not be ensured when
using this telephone”.
IC Number: 1135B-80949600
Copyright Notices
© 2014 Ooma, Inc. All rights reserved. Reproduction in whole or in part without
written permission is prohibited. Ooma, the Ooma logo, Ooma Telo, Ooma Safety
Phone and all other Ooma company, product and service names and slogans
are trademarks of Ooma, Inc. All other product, service or brand names are the
property of their respective owners. Patent pending.
Compliance Information
Any changes or modifications to this product not expressly approved by the
manufacturer or other party responsible for compliance could void your authority
to operate this product.
FCC Part 15 Information
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference that may
cause undesired operation. Privacy of communications may not be ensured when
using this phone.
FCC PART 15.105(b): Note: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information
This product complies with FCC radiation exposure limits under the
following conditions:
• The base must be placed to allow a minimum of 20 cm (8 inches) between the
antenna and all persons during normal operation.
• The base must not be collocated or operated in conjunction with any other
antenna or transmitter.
What this Warranty Covers. Ooma agrees to provide a limited warranty to the
holder of a valid proof of purchase (“Consumer” or “you”) that the Ooma Safety
Phone contained in this package (“Product”) is free from material defects in
material and workmanship, subject to the exclusions noted below. This limited
warranty extends only to the Consumer for Products purchased and used in the
United States of America or Canada.
What Ooma Will Do. During the warranty period, Ooma or its authorized service
representative will repair or replace, at its option, without charge, a Product which
is found to be materially defective in materials or workmanship and returned to
Ooma. Ooma, at its option, may use new or refurbished replacement parts to
repair the Product, or may replace the Product with a new or refurbished product
having the same or similar function.
How Long this Warranty Lasts. This limited warranty shall expire one (1) year
from the date of the Product purchase. Replacement or refurbished parts and
products are warranted for the original Product warranty period. This warranty
terminates if you sell or transfer your Product.
What this Warranty Excludes. This limited warranty does not cover: (a) the cost
of shipping and handling for returned and replacement products, or damage or
loss during shipment for warranty service; or (b) any software (which is governed
exclusively by the licensing terms of such software); or (c) any Product that
has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling that is contrary to operation
instructions, neglect, acts of god, inundation, fire, water or other liquid intrusion, or
force majeure; or (d) any Product that has been damaged due to repair, alteration,
or modification by anyone other than an authorized service representative of
Ooma; or (e) any Product to the extent that the problem experienced is caused
by signal conditions, network reliability or cable or antenna systems; or (f) any
Product whose identifying information has been removed, altered or rendered
illegible; or (g) any Product purchased, used, serviced, or shipped for repair from
outside the United States or Canada, or that is returned without a valid proof
of purchase; or (h) any indirect or consequential harm caused as a result of any
defect or failure of the Product to properly operate, including without limitation lost
data or inability to communicate.
How to Get Warranty Service. To obtain warranty service, call Customer
Support toll-free at 1-888-711-6662 (USA) or 1-866-929-6662 (Canada) for detailed
information, including instructions on how and where to return your Product and
on any applicable costs associated with a repair, replacement or exchange. You
may be required to provide proof of purchase before obtaining warranty service,
and it is your sole responsibility to maintain such proof (e.g., a sales receipt).
Returned products that are determined not to be materially defective will be
subject to a handling fee. If you disagree with any of our decisions with respect to
warranty service, you have the right to contest that decision as permitted under
applicable laws and regulations.
How State Law Applies. This limited warranty gives you specific legal rights. You
may also have other rights which vary from state to state.
Warranty Disclaimer and Limitation on Liability. THIS WARRANTY IS THE
COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT FOR THE OOMA
SAFETY PHONE BETWEEN YOU AND OOMA. NO ONE IS AUTHORIZED TO
MAKE MODIFICATIONS TO THIS LIMITED WARRANTY AND YOU SHOULD
NOT RELY ON ANY SUCH MODIFICATION. OOMA RESERVES THE RIGHT TO
CHANGE ITS LIMITED WARRANTY WITHOUT PRIOR NOTICE FOR FUTURE
SALES. OOMA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO ITS
PRODUCTS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, COURSE OF DEALING, TRADE USAGE
OR PRACTICE OR THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD
PARTY RIGHTS. MOREOVER, OOMA SHALL NOT BE LIABLE FOR INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ARISING OUT OF, OR IN CONNECTION WITH, THE
LIMITED WARRANTY OR THE USE OR PERFORMANCE OF ANY PRODUCT,
WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE,
OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY BY
OOMA FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM, ACTION OR
FORESEEABILITY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU
TO US FOR THE OOMA SAFETY PHONE UPON WHICH LIABILITY IS BASED.
SOME STATES AND/ OR COUNTRIES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, AND/OR DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATIONS AND/OR EXCLUSIONS MAY NOT APPLY TO
YOU. IF SUCH IS THE CASE, TO THE EXTENT PERMITTED BY APPLICABLE
LAW, OOMA LIMITS THE DURATION OF ANY IMPLIED WARRANTIES TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.
Disclaimer of Liability and Indemnification: YOU UNDERSTAND AND
AGREE THAT OOMA IS NOT RESPONSIBLE, AND DISCLAIMS ALL LIABILITY
FOR, RELATED TO, OR ARISING OUT OF, YOUR FAILURE TO (I) CHARGE
THE OOMA SAFETY PHONE, (II) REGISTER THE OOMA SAFETY PHONE,
(III) ENTER IN THE CORRECT INFORMATION WHILE PROGRAMMING
THE OOMA SAFETY PHONE ONLINE, OR (IV) TEST THE FUNCTION AND
RANGE OF THE OOMA SAFETY PHONE AND THE OOMA SERVICES. WE
DO NOT HAVE ANY CONTROL OVER WHETHER, OR THE MANNER IN
WHICH, CALLS USING OUR 911 DIALING SERVICE ARE ANSWERED OR
ADDRESSED BY ANY EMERGENCY RESPONSE CENTER. WE DISCLAIM
ALL RESPONSIBILITY FOR THE ABILITY OF THE OOMA SAFETY PHONE TO
CONNECT TO AN EMERGENCY RESPONSE CENTER, THE CONDUCT OF
THE EMERGENCY RESPONSE CENTER AND THE NATIONAL EMERGENCY
CALLING CENTER. WE RELY ON THIRD PARTIES TO ASSIST US IN ROUTING
911 CALLS TO EMERGENCY RESPONSE CENTERS AND TO A NATIONAL
EMERGENCY CALLING CENTER. WE DISCLAIM ANY AND ALL LIABILITY
OR RESPONSIBILITY IN THE EVENT SUCH THIRD PARTY DATA USED TO
ROUTE CALLS IS INCORRECT OR YIELDS AN ERRONEOUS RESULT. WE DO
NOT HAVE ANY CONTROL OVER THE ACTIONS OR OMISSIONS OF YOUR
ALERT CONTACTS (AS PROGRAMMED BY YOU UPON REGISTRATION OR
THEREAFTER), OR THE INTERNET CONNECTION OR MOBILE TELEPHONE
CARRIER SERVICES UTILIZED BY YOU OR YOUR ALERT CONTACTS. NEITHER
OOMA NOR ITS OFFICERS OR EMPLOYEES MAY BE HELD LIABLE FOR ANY
CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH
CLAIMS OR CAUSES OF ACTION, ARISING FROM OR RELATING TO OUR 911
DIALING SERVICES. YOU SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS
OOMA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND
ASSIGNS, AND ANY OTHER SERVICE PROVIDER WHO FURNISHES SERVICES
TO YOU IN CONNECTION WITH THE OOMA SAFETY PHONE OR SERVICES,
FROM ANY AND ALL CLAIMS, LOSSES, DAMAGES, FINES, PENALTIES,
COSTS, AND EXPENSES (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’
FEES) BY, OR ON BEHALF OF, YOU OR ANY THIRD PARTY RELATING TO
THE ABSENCE, FAILURE, OR OUTAGE OF THE OOMA SAFETY PHONE OR
OOMA SERVICE, INCLUDING 911 DIALING AND 911 ALERTS, INCORRECTLY
ROUTED 911 DIALING CALLS AND INCORRECTLY ROUTED ALERT EMAILS OR
TEXT MESSAGES, INCORRECTLY ENTERED EMAIL ADDRESSES OR MOBILE
TELEPHONE NUMBERS FOR THE ALERT CONTACTS, AND/OR THE INABILITY
OF ANY USER OF THE OOMA SAFETY PHONE TO BE ABLE TO USE OOMA
SERVICE, 911 DIALING, 911 ALERTS, OR ACCESS EMERGENCY SERVICE
PERSONNEL. IF YOU ARE NOT COMFORTABLE WITH THE LIMITATIONS OF
THE 911 DIALING SERVICE, YOU SHOULD HAVE AN ALTERNATIVE MEANS
OF ACCESSING TRADITIONAL 911 SERVICES. IF YOU ARE NOT COMFORTABLE
WITH THE LIMITATIONS OF THE OOMA SAFETY PHONE, OOMA SERVICE, 911
DIALING, OR 911 ALERTS SERVICE, YOU SHOULD NOT ENABLE AND/OR USE
THE OOMA SAFETY PHONE.
Important Safety Information
Limited Warranty
Online knowledgebase:
www.ooma.com/support
User manuals:
www.ooma.com/userguide
Community forum:
forums.ooma.com
Live customer care:
1-888-711-6662 (US)
1-866-929-6662 (Canada)
Need Assistance?
Check out these resources for troubleshooting
guides or additional help:
LED Indicators
The status LED on the Ooma Safety Phone can
communicate information about the connection and
battery status of the device. The table below shows
the different indicator patterns that the phone uses:
Audio Indicators
The Ooma Safety Phone also uses audio indicators
to communicate changes in the device status. See
below for a table of audio prompts:
9
10
12
14
15
16
11
13
17
Purple
Steady
Phone is unregistered
Flashing
Phone is registered, but it
cannot connect to your Ooma
system (searching or out
of range)
Blue
Steady
Phone is seated in the charging
cradle and fully charged.
Long flashing
Phone is in idle mode and not
charging.
Double flashing Phone is on and connected to
a phone call.
Continuously
Phone is ringing.
flashing
Red
Steady
Phone is charging on its cradle.
Flashing
Battery is low and the phone
needs to be returned to its
charging cradle.
Double flashing Phone is in use and the battery
is low.
Triple flashing
Phone is powering off.
Red
/
Blue
Toggling
Phone is in registration mode.
Long beep
The phone has successfully registered
to your Ooma system.
Two short beeps
Battery is low and the phone must be
returned to charging cradle.
Three short beeps
The phone is on but the signal is weak.
Phone is powering on / off.
WARNING:
Failure to follow these safety
instructions could result in fire, electric shock,
or other injuries, or damage to the Ooma Safety
Phone or other property. The Safety Phone and
its accessories must be operated only for its
intended use and not for any other purposes.
Read all the safety information below before
using the Ooma Safety Phone.
•
This product contains a non-replaceable lithium-
ion battery. There is risk of explosion, fire, burn or
leaking which can be caused by improper charging,
shorting of the battery, or other misuse. Always
use the charger provided with the product.
DO NOT attempt to disassemble, replace, or
otherwise attempt to access the battery.
•
This unit is NOT waterproof. DO NOT expose
this product to water, rain, moisture, other liquids
(alcohol, etc.) or submerse in water or other liquids
for any reason. DO NOT bath or shower while
wearing or using this product.
•
DO NOT bath or shower while wearing or using this
product. DO NOT use this product near water, for
example, near a wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
•
Objects worn around the neck may pose a risk of
injury, including strangulation. Use the lanyard with
caution. DO NOT attempt to disable the break-away
feature on the lanyard as this may increase the risk
of injury. Keep the lanyard away from children.
•
Avoid using this product during an electrical storm.
There may be a remote risk of electric shock
from lightning.
•
DO NOT use this product to report a gas leak in the
vicinity of the leak.
•
DO NOT use this product if you have an implanted
cardiac pacemaker.
