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VK2-12MP360EXTIR User Manual V1.0
7) Support
The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.
•
Log Search:
The network camera supports system and event log information. Click the
log
Search
button to search the Access, Event, Setup or Control log data.
•
Reports:
–
Server Report:
Click the
Server Report
button to get the important information about
the server’s status; this should always be included when requesting sup- port.
–
Parameter List:
Click the
Parameter List
button to see the
unit’s parameters and their
current settings.
•
Health Check:
–
System Check:
Click the
System Check
button to get the important information about
the cameras system resources. You can see the pop-up window below.
