OnStar liveon, Owner'S Manual, Page: 5 / 22

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safely connecting you in ways
you never thought possible
Welcome to OnStar!
Safely connecting you in ways you never thought possible.
Congratulations on the purchase of a new OnStar system for your
vehicle! OnStar is equipped with a comprehensive in-vehicle safety,
security, navigation and communications system. This Owner’s Guide will
assist you in becoming familiar with all the functions and services of the
OnStar system. For additional information, push the
button to talk to
an Advisor or visit us at www.onstar.com.
Activate your OnStar Mirror
1. Press the blue OnStar button to connect to an Advisor and enter into a
Subscription Service Agreement. To enjoy the safety, security and peace of
mind that OnStar offers, you must maintain an active service subscription. You
have the choice to maintain your OnStar subscription via credit card billing on a
month-by-month basis, or you can take advantage of a discounted subscription
rate by paying for one year in advance, or enjoy more savings by purchasing
additional years of service. Your new system will not operate without being
activated by an OnStar Advisor or an active service subscription. If you cannot
connect to OnStar, please visit your installation facility for service.
2. Select your plan:
• The Safe & Sound
®
Plan offers a range of services with an unsurpassed
level of safety and security, with live Advisors available 24 hours a day, 7 days
a week: Automatic Crash Response, access to Emergency Services, Roadside
Assistance, Stolen Vehicle Assistance and Hands-Free Calling.
•
The Directions & Connections ® Plan includes all of the above, PLUS navigation.
• A package of prepaid OnStar Hands-Free Calling minutes that’s right for you.
3. Choose from three payment options: monthly, annually or multiyear. Monthly
purchases can be paid by credit card, debit card or Automated Clearing House
direct debit transfers; annual and multiyear packages can be paid by credit card,
debit card or personal check. OnStar Hands-Free Calling minutes can only be paid
by credit card or debit card.
4. Designate a 4-digit Personal Identification Number (PIN) for security access to
your account. A PIN is needed to access some OnStar services, such as Stolen
Vehicle Assistance. You will be prompted to establish your PIN the first time you
speak with an OnStar Advisor. To subsequently change the OnStar PIN, call OnStar
and give the Advisor the current number. If you have forgotten your PIN, press the
button. For security reasons, we will mail your PIN to you.
.5. To manage your OnStar account online, visit www.onstar.com. There, you can:
• Update your emergency contacts.
• Add other authorized users to your account.
6. After activation, you will receive a Welcome Kit and membership card by mail.