PRODUCT SUPPORT
If you have any questions about the operation of your new Topline 5
Universal Remote Control, you may call our consumer help-line for
assistance. Before calling, please read this manual carefully to find an
answer to your question.
If you cannot find a solution in this manual, we ask that you complete the
information below on all your equipment before calling.
Please ensure
you have this information ready upon speaking to our customer
service department also if done via fax or e-mail.
In the UK:
phone: 0808 1000306
fax: +31 53 432 9816
e-mail: [email protected]
In Ireland:
phone: 1-800 553 199
fax: +31 53 432 9816
e-mail: [email protected]
In Australia:
phone: 1-800 064 472
e-mail: [email protected]
We need to know:
- Your remote model: URC-5550
- Date of purchase:
day
/
month
/
year
----- ------- -------
day/month/year
- Your devices:
(The first row is an example of how to complete this table)
TYPE
BRAND
MODEL NR.
REMOTE MODEL NR.
HELPCODE NR.
TV
Sony
KVX-2950B
RMT-V131B
1510805
Type numbers can be found in your equipment’s owner’s manual or
on the factory plate behind the device.
26
CUSTOMER SERVICE
