OHP 7500 User Manual
OHP 7500 User Manual
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corded phones
Corded Phone Set-up
For true "hold button activation" of on-hold audio, each phone extension
requires a "hold music activator". Two activators have been included in your
package. If you require additional activators for other phones, contact your
reseller or visit www.onholdplus.com to purchase them online. Most phones
without activators are able to engage the hold music feature by pressing the
**
(star key twice)
on the telephone keypad and then (optionally)
immediately pressing the HOLD button on the phone.
Telephone Extension Hold Music Activators (TEHMA)
Corded telephone connection
Remove coiled handset cord from base of phone.
Plug short phone cord (supplied) into the "hold music activator" (side marked "B")
and the other end to phone base.
Plug end of coiled cord (connected to handset) into jack on the hold music activator
(side marked "A").
NOTE: After connecting, if you cannot hear the dial tone (handset sounds "dead"),
unplug the TEHMA and reconnect it in the opposite direction.
System test
(if test fails, see troubleshooting guide)
From any phone in the office with a "hold music activator" attached, dial an outside
phone number (a cell phone works well).
Place the call on hold using the HOLD button on the telephone.
Return to call and confirm that the on-hold audio was present on the line while on hold.
Using the volume control on the rear of the unit, adjust the volume to proper level.
IMPORTANT:
Excessive volume will cause the on-hold audio to shut off during playback.
Deactivating hold music manually
If, for any reason, the hold music is activated inadvertently, it can be deactivated by pressing
any key on your phone's dial pad. Pressing a key will deactivate the feature for the
remainder of the call.
Phones with "speakerphone" or "mute" functions
Telephones with "speaker phone" or "mute" functions can fool the unit into thinking
that the line is on hold. If this occurs, press any key on your phone's dial pad to deactivate
the music. Pressing a key will deactivate the feature for the remainder of the call.
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