On-Hold Plus OHP-5500 User Manual Download Page 2

OHP 5500 User Manual

1

Supplied Accessories

Digital flash memory

 - design retains music/message 

content even during power loss...unit ships with 

preloaded audio.

Integrated CD mechanism

 - quickly and easily record 

high quality audio. CD media is easy and inexpensive to 

duplicate and distribute.

CD Autoload

 - drop in a CD with a single track, close 

the lid, and the unit automatically records the content. 

Multi-Track Programmable

 - drop in a multi-track CD 

and choose which tracks and in what order to record.

LCD Control Panel

 - displays program length, time 

remaining in unit's memory, and unit's status.

Trigger switch

 - unit can be triggered to start program 

content from the beginning with an external trigger 

switch.

External Recording Capability

 - audio input allows 

user to record from any external audio source.

Built-In Monitor Speaker

 - allows user to monitor 

sound with the flip of a switch.

Analog Line Capability -

 provides on-hold audio 

capability to ordinary analog and KSU-less phones.

Telephone Extension Hold Music Activators -

 

connects to phone extensions for true "hold button 

activation" of the on-hold audio function.  

HoldTracks Audio CD

 - choose new, royalty-free music 

from a prerecorded audio CD featuring a variety of 

music styles.

MessageStudio Software Compatible

 - works with 

award-winning MessageStudio software (available 

separately) which allows user to create new on-hold 

audio content on a PC and record directly into OHP 

5000's digital memory.

Wall Mountable

 - unit can be mounted, played, and 

recorded in a vertical position.

3-year warranty

 

OHP 5500 Features

OHP 5500 User Manual

HoldTracks™ 

Audio CD

Light Contemporary
Classical
Bright Jazz
Easy Country

"T" Adapters

AC Adapter

          

10

6' Phone Line Cords

4" handset cords

Cordless phone 

adapter cable (male)

Cordless phone 

adapter cable (female)

Telephone Extension

Hold Music Activators

(TEHMA)

FCC Information

 

FCC Part 15

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable 

protection against harmful interference in a residential installation.  This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with 

the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference will not occur in a particular installation.  The unit may 

malfunction when there is radio interference appeared on the power line/signal line. The unit will revert to normal operation when the interference stops.  If this equipment does cause 

harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of 

the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

FCC Part 68

This equipment complies with part 68 of the FCC Rules.  On the bottom of the back of this equipment is a label that contains, among other information, the FCC Registration Number and 

Ringer Equivalence Number (REN) for this equipment.  You must, upon request, provide this information to your telephone company.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called.  In most, but not 

all areas, the sum of the RENs of all devices connected to one line should not exceed five (5).

Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment.  If they do, you will be notified in 

advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, the telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until 

you are sure the equipment is not malfunctioning.  This equipment may not be used on coin service provided by the telephone company.  Connection to party lines is subject to site tariffs.

This device contains no user serviceable parts.  For service or repair send to:

IntelliTouch

5820 Oberlin Drive,

San Diego, CA 92121

Industry Canada Information

NOTICE:  The Industry Canada label identifies certified equipment.  This certification means that the equipment meets telecommunications network protective, operational and safety 

requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents(s).  The department does not guarantee the equipment will operate to the user’s 

satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.  The equipment must also be installed 

using an acceptable method of connection.  The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier.  Any repairs or alterations made by the user to this equipment, or equipment 

malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected 

together.  This precaution may be particularly important in rural areas.  Caution:   Users should not attempt to make such connections themselves, but should contact the appropriate electric 

inspection authority, or electrician, as appropriate.”
An explanatory note on Ringer Equivalence Numbers (see Section 10.0) and their use must be provided for the terminal equipment user in the information accompanying the terminal 

equipment.  A notice similar to the following would be suitable:
 “NOTICE:  The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone 

interface.  The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence Numbers of all the devices does 

not exceed 5.”

Precautions

 

Installation

Never install the unit where it would be subjected to:

- heat sources such as radiators or air ducts.

- direct sunlight. 

- excessive dust.

- moisture or rain.

- mechanical vibration or shock.

- unleveled surface.

• When the unit is used with an AC power adapter, do not wrap the unit in a cloth, blanket, etc.  If you do so, the temperature inside and outside the unit may rise considerably, resulting in 

malfunctioning of the unit or serious accidents.

• For the unit to operate at its best, it should not be subjected to temperatures below 5˚C (41˚F) or above 35˚C (95˚F).

Warnings

• Before operating the unit, please read this manual thoroughly and retain it for future reference.

• To prevent fire or shock hazard, do not expose the unit to rain or moisture.  To avoid electrical shock, do not open the cabinet.  Refer servicing to qualified personnel only.
• The use of optical instruments with this product will increase eye hazard.

Customer Support

Toll-free customer support is available from 8AM to 5PM (PST) Monday thru Friday by calling 800-839-7277

Information

Your purchase includes a perpetual license for unlimited use, on a single telephone system, of the music content  
provided with this system, as well as the content which was recorded into the playback unit at the factory.
NO ADDITIONAL ROYALTIES ARE DUE TO ON-HOLD PLUS OR ANY OTHER THIRD-PARTY MUSIC LICENSING AGENCY.
For complete copy of the licensing agreement go to www.intellitouch.com/music_license.html

Royalty Free Music Content License

Summary of Contents for OHP-5500

Page 1: ...ructions carefully Afterwards keep them handy for future reference OHP 5500 On Hold Audio Player Recorder CD Autoload System with analog line capability FLASH MEMORY DIGITAL TRIGGER 12V DC POWER ON OF...

Page 2: ...ilt In Monitor Speaker allows user to monitor sound with the flip of a switch Analog Line Capability provides on hold audio capability to ordinary analog and KSU less phones Telephone Extension Hold M...

Page 3: ...yer Plug the other end of the phone cord into the T adapter which is servicing line 1 and 2 REPEAT ABOVE IF LINE 3 and or 4 ARE PRESENT NOTE One OHP 4500 will provide on hold audio capability to all p...

Page 4: ...f test fails see troubleshooting guide From any phone in the office with a hold music activator attached dial an outside phone number a cell phone works fine Place the call on hold using the HOLD butt...

Page 5: ...d music activator marked B Connect the headphone jack side of the cable to the cordless phone s headset jack Using the cordless phone adapter cable female plug the phone connector side of the cable to...

Page 6: ...to initiate recording from multi track CD RECORD designates the current track for recording SELECT turns speaker on off SPEAKER allows selection between 8 or 600 ohm output IMPEDANCE remove door to ad...

Page 7: ...through the speaker Unit automatically switches over to playback mode when recording is complete Recording Multi Track CDs 1 Open cover 2 Insert CD 3 Close cover 4 Use the track search buttons to nav...

Page 8: ...listen to program playing from digital memory Audio being recorded plays through speaker regardless of speaker switch position Speaker switch position has no effect on AUDIO OUT playback Volume Contr...

Page 9: ...ountry 5 Corporate 6 Soft Jazz 7 Acoustic Piano 8 Holiday Recording from the HoldTracks Audio CD 1 Open cover 2 Insert CD 3 Close cover 4 Use the track search buttons to navigate to the desired track...

Page 10: ...to Intellitouch c Damage or improper operation of unit caused by customer abuse misuse negligence or failure to follow operating instructions provided with the product d Ordinary adjustments to the p...

Page 11: ...nts documents s The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to t...

Page 12: ...rademarks of IntelliTouch Communications IntelliTouch Communications All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior wr...

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