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If this happens...
Possible causes...
Try this solution...
Power cut off during use.
Are the batteries weak?
Replace both batteries at the
same time.
Is the cord broken?
Replace cord.
Battery Light lights up.
Are the batteries weak?
Replace both batteries at the
same time.
Pad gel does not stick to
skin.
Have you removed the
transparent film from the
pad?
Peel off film on the adhesive
surface of pads.
Is the pad wet? or Is your
skin too wet?
Dry the pad or dry the skin.
The pad gel may be
damaged.
Replace the pad.
Is there too much hair on
your skin?
Shave the immediate area for
proper pad adhesion.
Is the adhesive surface of
pads dirty or dry?
Wash adhesive surface
of pads softly with your
fingertips for about 3
seconds under slow running
cold water.
Are you using pad during
perspiring?
Dry the pad placement area.
Have the pads been washed
too long and/ or too
frequently?
Leave the pad in freezer for
overnight.
Were the pads stored under
high temperature, high
humidity, or direct sunshine?
Replace both pads.
11. TROUBLESHOOTING
Summary of Contents for Pocket Pain Pro PM400
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