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TrOUBLeSHOOTING
If this happens...
Possible causes...
Try this solution...
The intensity is not
felt. Very weak
intensity level.
Are both pads
attached to the body?
Attach both to the
body.
Have you removed the
transparent film from
the pad?
Peel off film on the
adhesive surface of
pads.
Are the pads stacked
together or do pads
overlap?
Do not stack pads
together or overlap
pads.
Is the cord properly
connected to the unit?
Connect cord
correctly into the jack.
Is the intensity setting
getting weak?
Press the ▲
up button.
Are the batteries weak? Replace batteries.
If this happens...
Possible causes...
Try this solution...
The skin turns red or
the skin feels irritated.
Is the adhesive
surface of pads dirty
or dry?
Wash adhesive
surface of pads softly
with your fingertips
for about 3 seconds
under slow running
water.
Is therapy time
too long?
Use less than
15 minutes.
Are the 2 pads
attached properly to
the body?
Attach 2 of them
properly.
Is the pad surface
worn out?
Replace pad.