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Our warranty policy covers physical and digital defects. All devices
purchased through petspemf.com or any other official sale channels
of MDCN Tech Ltd are covered by this warranty. If a device exhibits
physical or digital defects that affect its functioning and this is
verified by our customer support team, then a replacement or direct
compensation is in line with this Warranty Policy. The Warranty Policy
is active for two (2) years after the device is received by the customer,
with a maximum extension of twenty-six (26) months. If a defect is
verified and replacement approved, a new replacement product will
be sent to the customer using the address and shipping instructions
of their original order, unless requested otherwise. We offer no
replacements or refunds for any products designated on this site as
non-returnable. The warranty is not applicable in the following cases:
• Failure or damage to the device or its components due to
improper use.
•
Damage and contamination of the device caused by improper
protection.
•
The removal or tearing of the device’s inner quality seal (sticker)
which protects the electronic components and cushion.
•
If the device’s hardware or software has been opened, accessed
and/or modified from its original functioning state.
19. DISCLAIMER
MDCN TECH LTD and its distributors offer low risk, general wellness
products that promote a healthy lifestyle for your pet. Our products
encourage good health, and reduce the impact or risk of some chronic
animal diseases and conditions.
These statements have not been evaluated by the FDA and products
are not intended to diagnose, treat, mitigate, cure, or prevent any
disease or medical condition. PEMF products are meant to address
energetic elements that aid the natural healing abilities of an animal,
and help restore and maintain energetic balance.
Petspemf Pad should not be used near people or animals with implants
such as pacemakers, non-MRI-safe IUDs, cochlear implants, or
mechanical heart valves. Pet owners with such devices should keep
at least 30 cm (12 inches) away from the active device. Depending on
the material used, there are no magnetic induction effects from the
