Omnia OKS-604S, User Manual, Page: 29 / 31

FAQ
Please note when adding device:
1.Confirm device is powered on.
2. Confirm device is waiting for network configuration.
3. Confirm that device, smart phone and router are as close to each other.
4. Make sure the network function of router and smart phone are unblocked.
5.Confirm the entered router password is correct.
6. Confirm added device is under 2.4G Wi-Fi channel.
7. Confirm that router’s encryption method is WPA2-PSK and authentication
type is AES, or both are set up as automatic.
8. Confirm that Wi-Fi name contains letters only.
9. If router’s connected device reach the amountlimit. Please try to turn off
some devices Wi-Fi function and configure again.
10. If router enables MAC address filter, please try removing the device form
MAC filter list and make sure router is allowing device to be connected.
Control device under 2G/3G/4G network?
Device and smart phone must be in the same Wi-Fi environment when adding
device. After successful adding, device cam be control via mobile network.
How to share my device with family?
Open App, enter into “shared device”, tap “add sharing” to share device with
family.
How to add device?
Two methods to add device:” Default Mode” and “AP Mode”.”Default Mode” is
set up as default and can switch to “AP Mode”
Why can't I control the load after installing
the product?
1. Please check if the wiring is correct.
2. Please check if there is a neutral line in the cassette (neutral line is required)
3. Please check if the connected load exceeds the maximum value of the
device.