10
Dear Customer
Thank you for your purchase from us of the ITA battery-operated strapping tool. We have
no doubt you are finding it a very valuable asset for your team’s productivity.
Please find below a chart showing Italy’s suggested service intervals to maximize your
tool’s performance.
USAGE
SERVICE INTERVAL
Please speak to our technical support team to get some more details as to maintenance
tasks that can easily be performed by your own team and what is usually sent to our
technical department, to service on your behalf.
(PLEASE NOTE: WARRANTY COVERS FAULTY PARTS/WORKMANSHIP ONLY.
WARRANTY WILL BE VOID IF SERVICE/MAINTENANCE IS NEGLECTED)
We do offer a customer support program where one of our team will call and remind you of
each service due.
If you wish to be entered onto our “Reminder for Service” list, please fill in the form at
the foot of this page and fax back.
We shall look forward to being of further help to you….
Kind regards from the Team
REQUEST FOR “REMINDER FOR SERVICE” FORM
Company Name………………………………………………………………...
Contact ………………………………………………………………………….
ITA TOOL
20 / 21/ 23 / 24 / 25
(Please circle)
Usage:
High / Moderate / Low
(Please circle)
Please fax this sheet to 1300 852 987 or email to
First purchase
Use on continuous shift basis
Use on single shift basis
3 months (complimentary)
6 months
12 months