Fault Countermeasures
If you have a problem with the thermal imager, check it out by the table below. If not work, please contact our authorized
agent or our maintenance department.
Symptom
Causes and Solutions
Cannot power on
⚫
No battery or inaccurate battery installation.
→Load the battery or reinstall the battery
⚫
Battery runs out.
→Change battery.
⚫
Thermal imager power off protection
→Wait 10 seconds to power on.
Automatic power off
⚫
Battery runs out.
→Change battery.
⚫
Automatic power off is turn on
→Turn off this function.
Battery consumption fast
⚫
The environment temperature is too low
⚫
Battery is not fully charged.
→re-charge the battery.
⚫
The life of battery runs out.
→buy new battery.
Inactive thermal image
⚫
The lens cover is not open.
→Open the cover.
⚫
Freeze image status.
→Press the return key to go back to active
mode.
Thermal image color changed
⚫
Select different palette.
→Select the palette you want.
