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4

Troubleshooting

2

.1 Safety caution

 

Be  sure  to  turn  off  all  power  supplies  or  disconnect  all  wires  to  avoid  electric  shock.  While 
checking indoor/outdoor PCB, please equip oneself with antistatic gloves or wrist strap to avoid 
damage to the board. 

 

Electricity remains in capacitors even when the power supply is off. 

 

Ensure the capacitors are fully discharged before troubleshooting. 

(Test the voltage between P and N on back of the main PCB with multimeter. If the voltage is lower 
than 36V, the capacitors are fully discharged.) 

2

.2 Error diagnosis and solution without error code

Some phenomena are easily thought as error, but actually not. 

Phenomena 

Reasons 

The unit can’t be restarted just after shut down. 
(RUN lamp is ON) 

Restart  stop  for  3  minutes  after  shut  down  to 
protect the unit. Three minutes protection timer 
incorporated  in  the  microcomputer  actuates 
automatically.  Except  that  power  is  connected, 
this function does not actuate. 

Air  is  not  blown  out  at  starting  of  heating 
operation. 

Air blow is stopped to prevent blowing out cold 
air  when  the  indoor  heat  exchanger  is  not 
warmed enough. (2 to 5 min) 

Air is not blown out for 6 to 12 min in heating 
mode 

When outdoor temperature is low and humidity 
is high, the unit sometimes performs defrosting 
mode  automatically.  Please  wait.  During 
defrosting mode, water or steam are raising from 
the outdoor unit. 

The  unit  will  not  stop  blowing  out  the  air 
immediately after shut down at cooling operation 
(some model) 

The  drying  function  may  be  activated,  please 
wait  for  the  end  of  the  operation  or  use  the 
remote  control  to  turn  off  the  drying  function. 
The  louver  will  not  close  down  until  after  30 
seconds. 

Air  is  not  blown  out  at  dehumidification 
operation. 

Indoor  fan  is  sometimes  stopped  to  prevent 
moisture from evaporating and to save energy. 

Summary of Contents for OTEC IEWB Series

Page 1: ...IEWB ICHB Series 208 230V 1 50 60Hz 19 SEER Hygienic Mini Split Service Manual...

Page 2: ...or 11 2 4 8 E2 ODU Communication failure between indoor and outdoor unit 11 2 4 9 E4 E5 E6 ODU temperature sensor fault 11 2 4 10 E9 ODU AC over voltage under voltage protection 11 2 4 11 E10 ODU Outd...

Page 3: ...thorized dealer to install this air conditioner Inappropriate installation may cause water leakage electric shock or fire All repairs maintenance and relocation of the unit must be performed by an aut...

Page 4: ...ll the plug before cleaning Failure to do so can cause electrical shock Do not clean the air conditioner with excessive amounts of water Do not clean the air conditioner with combustible cleaning agen...

Page 5: ...p Indoor unit model Outdoor unit model Capacity Btu h Power supply IEWB009J1A CWJ026CWA ICHB009J1A CTJ026GFA 9K 115V 60Hz 1Ph IEWB012J1A CWJ035CWA ICHB012J1A CTJ035GFA 12K IEWB009J0A CWJ026CWA ICHB009...

Page 6: ...utes protection timer incorporated in the microcomputer actuates automatically Except that power is connected this function does not actuate Air is not blown out at starting of heating operation Air b...

Page 7: ...rely Stop after some time running Reach setting temperature In defrosting mode Timer OFF is set Strange sound in indoor unit The dust filter accumulates too much dust Please clean the dust filter in t...

Page 8: ...ult of wired controller E9 Room card port disconnected port HC When it shows E5 press to show more error code Definitions of malfunction Error code Communication failure between indoor and outdoor uni...

Page 9: ...ency limitation because of voltage LA Frequency limitation because of evaporator temperature LB Frequency limitation because of condenser temperature LC Frequency limitation because of discharge tempe...

Page 10: ...oor unit didn t receive feedback from outdoor unit within 1 minute Possible reason Bad connection of communication wire Fault indoor or outdoor unit PCB Troubleshooting and repair a Check if the wirin...

Page 11: ...diagram b Check power supply c Change a new indoor unit PCB 2 4 4 E7 IDU EEPROM error Description Indoor PCB main chip does not receive feedback from EEPROM chip Possible reason Faulty indoor unit PCB...

Page 12: ...4 White Vcc 14 17 5V 5 Yellow Vsp 0 5 6V 6 Blue FG 14 17 5V AC fan motor voltage Power on and set the unit running in fan mode at high fan speed After running for 15 seconds measure the voltage of re...

Page 13: ...wer supply error Refrigerant system leakage or block Faulty outdoor unit PCB Troubleshooting and repair a Check the power supply and measure the voltage b Repower on the unit and measure the voltage b...

Page 14: ...the connection between fan motor and PCB c Change a new PCB 2 4 15 H2x Compressor fault Description An abnormal inverter compressor drive is detected by a special detection circuit including communic...

Page 15: ...kage point b Whether it is too dirty in outdoor coil Improve the ventilation condition c Check whether the fan motor can work normally 2 4 18 P5 High condenser temperature protection Description in co...

Page 16: ...or temperature T2 is lower than 0 Possible reason Filter or evaporator is dirty Indoor fan motor can t work normally or the flap is closed Troubleshooting and repair a Clear the filter and evaporator...

Page 17: ...orator temperature T2 is higher than 65 Possible reason Abnormal T2 temperature sensor Faulty 4 way valve Bad ventilation Refrigerant is not enough Troubleshooting and repair a Measure the resistance...

Page 18: ...OMEGAIEWB ICHB Certified Mini Split Service Manual info otecomega com www otecomega com info otecomega com www otecomega com IEWB CHB I J 0 1 2 A SM1G0922...

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