20
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps, please
contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
Oven does not switch
on.
Power is switched off.
Check whether there is power
supplied. Also check that other
kitchen appliances are working.
No heat or oven does
not
warm up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature
control knob is set correctly.
Cooking is uneven
within the oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions
are being used.
Do not frequently open the door
unless you are cooking things that
need to be turned. If you open the
door often, the interior
temperature will be lower and this
may affect the results of your
cooking.
Oven light (if
available) does not
operate.
Lamp has failed.
Electrical supply is
disconnected or switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
turned on at the wall socket outlet.
The oven fan (if
available) is noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any
bake ware are not vibrating or in
contact with the oven back panel.
Transport
If you need to transport the product, use the original product packaging and carry it using its original case.
Follow the transport signs on the packaging. Tape all independent parts to the product to prevent damaging
the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance, especially the
external surfaces of the product, is protected against external threats.
