OMEGA’s policy is to make running changes, not model
changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
OMEGA is a trademark of OMEGA ENGINEERING, INC.
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OMEGA ENGINEERING, INC. All rights
reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or
FOR
WARRANTY
RETURNS,
please have the following
information available BEFORE
contacting OMEGA:
1. Purchase Order number
under which the product was
PURCHASED,
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or
specific problems relative to
the product.
FOR
NON-WARRANTY
REPAIRS, consult OMEGA for
current repair charges. Have the
following information available
BEFORE contacting OMEGA:
1. Purchase Order number to
cover the COST of the repair,
2. Model and serial number of
the product, and
3. Repair instructions and/or
specific problems relative to
the product.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the
OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN
AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then
be marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight,
insurance and proper packaging to prevent breakage in transit.
The information contained in this document is believed to be
correct, but OMEGA accepts no liability for any errors it contains,
and reserves the right to alter specifications without notice.