Omega DP2000-K, User Manual

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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13
months from date of purchase. OMEGA Warranty adds an additional one (1) month grace period to the normal one
(1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive
maximum coverage on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department
will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not
apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID
if the unit shows evidence of having been tampered with or shows evidence of being damaged as a result of excessive
corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components which wear are not warranted, including but not limited to contact
points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither
assumes responsibility for any omissions or errors nor assumes liability for any damages that result from
the use of its products in accordance with information provided by OMEGA, either verbal or written.
OMEGA warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA
MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR
IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION
OF LIABILITY: The remedies of purchaser set forth herein are exclusive and the total liability of OMEGA
with respect to this order, whether based on contract, warranty, negligence, indemnification, strict
liability or otherwise, shall not exceed the purchase price of the component upon which liability is based.
In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications
or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application,
used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY /
DISCLAIMER language, and additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any
liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)
NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS).
The assigned AR number should then be marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage
in transit.
FOR WARRANTY RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. P.O. number under which the product was
PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS, consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting
OMEGA:
1. P.O. number to cover the COST
of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2011 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without prior
written consent of OMEGA ENGINEERING, INC.